E425-B301 Epson Scan Error: How To Fix It Fast

The Epson Scan 2 error E425-B101 is a fairly common issue that pops up, especially when users try to scan double-sided documents.

What makes it more frustrating is that it can sometimes block all scanning functions until it’s resolved. The good news? It’s fixable, and in this guide, we’ll walk you through exactly how to get things working again.

How can I fix the Epson Scan 2 error E425-B101?

1. Restart the WIA service

1. Press the Windows key + R, type services.msc, and click the OK button.
   

   

2. Double-click the Windows Image Acquisition service to open its properties.
   

   

3. Now, set its Startup type to Automatic and click the Start button.
4. Finally, click Apply, followed by OK.
   

   

The WIA service plays an important part in the scanning of documents on your PC. When it is disabled, you are likely to get the error E425-B101 on Epson Scan 2 and face issues with other scanners.

Hence, you need to keep it active at all times.

2. Update the scanner driver

1. Press the Windows key + X and select the Device Manager option.
   

   

2. Double-click the Imaging Devices section and right-click the device under it.
3. Next, select the Update driver option.
   

   

4. Finally, select Search automatically for drivers, install any available updates, and restart your PC.
   

   

Sometimes, the Epson Scan 2 error E425-B101 can be caused by problems with the scanner connected to it. This usually comes in the form of an outdated or faulty driver issue. So, you need to ensure your scanner driver is up-to-date.

3. Reset Epson Scan 2

1. Press the Windows key, type epson, and choose the corresponding option.
2. Choose the Epson Scan Utility option.
3. Now, click the Other tab.
   

   

4. Finally, click the Reset button and wait for the process to complete.

If you still can’t fix the Epson Scan 2 error E425-B101 after updating your drivers, you need to reset the software. This will help clear the potential glitches that might be causing the problem.

Aside from the Other tab above, you can also reset the Counter tab.

4. Contact Epson support

If all the solutions above prove abortive in fixing the Epson Scan 2 error E425-B101, you need to contact Epson support. The problem might be beyond your software and require technical support.

Why am I getting the Epson Scan 2 error E425-B101?

Listed below are some of the potential causes of this error:

• Disabled service: Some users have found this issue to occur when the Windows Image Acquisition (WIA) service is disabled. Enabling the service should restore normalcy here quickly.
• Outdated scanner driver: If you are using Epson Scan 2 with a scanner, you can get this error if the driver is not up-to-date. You need to update the driver to the latest version to fix this.
• Outdated software: You can also get this error message if the scanning software is outdated. The solution is to go to the official website to download the newest version.

There you have everything you need to fix this issue for good. With the information in this guide, you should be able to get the scanning software working perfectly again.

Similarly, if Epson scan is not working at all on Windows 11, check our detailed guide to fix it. You can also check out this guide to download Epson Scan 2 on Windows 11 and this fix for the “not enough memory” error if you run into setup problems.

Feel free to let us know the solution that helped you fix this issue in the comments below.