Error Printing message in Windows 10: 3 steps to solve this

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Some users have posted in Microsoft forums about an Error Printing status message in Windows 10 that they see in the print queue window.

One user stated.

Whenever I try and print a document, from WordPad, Adobe Reader, Word, whatever, it just appears in the print queue with the status as ‘Error – Printing.’” Users can’t print when the “Error Printing” error arises.

First, try resetting the printer. Turn the printer off, and then unplug it. Plug the printer back in, and turn it back on again. Resetting the printer is a simple resolution, but it might still be enough to resolve the issue for some users. If the problem persists, move to the solutions below.

How do I fix Printer Error in Windows 10?

1. Open the Printer Troubleshooter

  1. Enter ‘troubleshoot’ in the text box to search for Troubleshoot settings.
  2. Click Troubleshoot settings to open the Settings window as shown directly below.Troubleshoot settings error printing message windows 10
  3. Next, click the Printer to press its Run the troubleshooter button.
  4. Choose the Printer that needs fixing, and click Next to go through the troubleshooter.Printer troubleshooter error printing message windows 10

Need more ideas on how to fix the printer queue? Check out this guide.


2. Clear the Print Spool Folder

  1. Users have also said that they’ve fixed “Error Printing” by clearing the Print Spooler folder. To do so, press the Windows key + R hotkey, which opens Run.
  2. Enter ‘services.msc’ in the Open box, and click the OK button.Services window error printing message windows 10
  3. Next, double-click the Print Spooler service to open the window shown directly below.Print Spooler settings error printing message windows 10
  4. Press the Stop button to turn off the service.
  5. Select the Apply option, and press the OK button.
  6. Press the Windows key + E keyboard shortcut.
  7. Input %WINDIR%\system32\spool\printers in File Explorer’s address bar, and press the Enter key.Print Spooler folder error printing message windows 10
  8. Press the Ctrl + A keyboard shortcut to select all the files within the Printers folder.
  9. Then click the Delete button in File Explorer.
  10. Close File Explorer’s window.
  11. Open the Services window again by entering ‘services.msc’ in Run.
  12. Double-click Print Spooler to open its window, and press the Start button.
  13. Click the Apply button.
  14. Select the OK option to close the window.

3. Check the Printer’s Port Settings

  1. Enter ‘Control Panel’ in Run, and select the OK option.
  2. Click Devices and Printers to open the Control Panel applet in the snapshot directly below.Devices and Printers applet error printing message windows 10
  3. Right-click the default printer there to select Printer properties.
  4. Then select the Ports tab shown directly below.Ports tab error printing message windows 10
  5. Check the port you usually plug the printer into is the one selected there. If not, deselect the currently selected port.
  6. Then select the port that the printer is usually connected with.
  7. Select the Apply option, and click OK to exit the window.

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