Error Printing message in Windows 10 [3 Steps to Fix]

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • While the world tries to go paper-free, the printer is still very useful and common in the office as well as at home.
  • Printer errors usually show exactly when we are in a hurry and we need the documents as soon as possible. Clear the Print Spool folder and run the troubleshooting to resume your printing activity. 
  • Similar guides related to this subject can be found by visiting the Printer Section on the site.
  • We like dealing with any kind of issue with your tech device. Check out the PC Troubleshooting Hub for guides on many different subjects.
error printing message windows 10

Some users have posted in Microsoft forums about an Error Printing status message in Windows 10 that they see in the print queue window.

One user stated.

Whenever I try and print a document, from WordPad, Adobe Reader, Word, whatever, it just appears in the print queue with the status as ‘Error – Printing.’” Users can’t print when the “Error Printing” error arises.

First, try resetting the printer. Turn the printer off, and then unplug it. Plug the printer back in, and turn it back on again. Resetting the printer is a simple resolution, but it might still be enough to resolve the issue for some users. If the problem persists, move to the solutions below.

How do I fix Printer Error in Windows 10?

1. Open the Printer Troubleshooter

  1. Enter ‘troubleshoot’ in the text box to search for Troubleshoot settings.
  2. Click Troubleshoot settings to open the Settings window as shown directly below.Troubleshoot settings error printing message windows 10
  3. Next, click the Printer to press its Run the troubleshooter button.
  4. Choose the Printer that needs fixing, and click Next to go through the troubleshooter.Printer troubleshooter error printing message windows 10

Need more ideas on how to fix the printer queue? Check out this guide.


2. Clear the Print Spool Folder

  1. Users have also said that they’ve fixed Error Printing by clearing the Print Spooler folder. To do so, press the Windows key + R hotkey, which opens Run.
  2. Enter services.msc in the Open box, and click the OK button.Services window error printing message windows 10
  3. Next, double-click the Print Spooler service to open the window shown directly below.Print Spooler settings error printing message windows 10
  4. Press the Stop button to turn off the service.
  5. Select the Apply option, and press the OK button.
  6. Press the Windows key + E keyboard shortcut.
  7. Input %WINDIR%\system32\spool\printers in File Explorer’s address bar, and press the Enter key.Print Spooler folder error printing message windows 10
  8. Press the Ctrl + A keyboard shortcut to select all the files within the Printers folder.
  9. Then click the Delete button in File Explorer.
  10. Close File Explorer’s window.
  11. Open the Services window again by entering ‘services.msc’ in Run.
  12. Double-click Print Spooler to open its window, and press the Start button.
  13. Click the Apply button.
  14. Select the OK option to close the window.

3. Check the Printer’s Port Settings

  1. Enter ‘Control Panel’ in Run, and select the OK option.
  2. Click Devices and Printers to open the Control Panel applet in the snapshot directly below.Devices and Printers applet error printing message windows 10
  3. Right-click the default printer there to select Printer properties.
  4. Then select the Ports tab shown directly below.Ports tab error printing message windows 10
  5. Check the port you usually plug the printer into is the one selected there. If not, deselect the currently selected port.
  6. Then select the port that the printer is usually connected with.
  7. Select the Apply option, and click OK to exit the window.

FAQ: Learn more about printing error messages

  • How to fix common printer problems?

These articles collected in the printer errors page contain specific instructions on dealing with them. 

  • Why is my printer not printing fully?

If you have enough ink in the printer, check the printing heads. Use the software or manual of your device to see how to clean the printing heads of your printer.

  • The printer won’t respond?

If you can see and select your printer but it doesn’t respond, the solution is to empty the Print Queue. If you are not sure how to do that, check our guide to empty the print queue.

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