Fix Printer in Error State [Brother, Epson, HP, Canon]

Madalina Dinita
by Madalina Dinita
Former Managing Editor
0 Comments
Download PDF
Affiliate Disclosure

  • The printing process is blocked by a system issue, prompting the Printer is in Error State error message
  • To get your printer out of the error state, the first solution is to change the ports settings.
  • Do you have any other issues with your printer? Fix it like an engineer with our complete how to guides.
  • If any other peripherals, not only your printer, need fixing, don't sweat it because we have a whole Fix peripherals hub for you to check out.
fix printer error state PC

Some Windows 10 users encountered an issue when trying to use their printers.

The printing process is blocked by a system issue, prompting the Printer is in Error State error message.

What does it mean when the printer is in error state? Usually, this issue is caused by system permission settings, corrupted drivers or system conflicts.

In order to help you to fix this issue, we compiled this troubleshooting guide.

How do I get my printer out of an error state?

1. Make ports settings changes

  1. Press the Windows logo key + R on your keyboard > type devmgmt.msc and hit Enter to open the Device Managernvdisplay container exe causes high cpu usage
  2. Click View on the top menu > select Show hidden devices
  3. Right-click Ports (COM & LPT) > select Proprieties
  4. Open the Port settings tab in the Properties window
  5. Select Use any interrupt assigned to the port
  6. Check the box next to Enable legacy Plug and Play detection > click OK
  7. Reboot your computer and see if it fixed the issue

2. Make sure that your printer is Online

  1. Open the Control Panel > select Devices and PrintersDefault printer keeps reverting back
  2. Select Printer
  3. If you see that your printer has the Offline status, right-click on it and select Use Printer Online
  4. If it was able to go online, you will see the Ready message instead of Offline.

You might also be interested in discovering 6 best printer management software to optimize performance


3. Reinstall the printer driver

  1. Open the Control Panel > select View By Large icons
  2. Click on Devices and Printers
  3. Right-click on your printer > select Remove device
  4. Confirm the device removal and restart your computer
  5. After the PC reboots, it should automatically detect and install your printer, if not, unplug it and plug it back again.

4. Set the Print Spooler service to automatic

  1. Press the Windows logo key + R on your keyboard > type services.msc in the Run box and press Entershow network taskbar in windows 7 and windows 10
  2. Search for the Print Spooler service in the right pane and first make sure that it is set to Start
  3. Right-click on Print Spooler > select Proprieties
  4. In the General tab, set Startup type to Automatic from the drop-down menu > click Apply > OK
  5. Close the Services window and restart your computer to see if it fixed the issue.

5. Update Windows

  1. Press the Start button > open Settings
  2. Click Update & Security
  3. Select Windows Update
  4. Click Check for updates
  5. If it finds any updates, let it complete the process and restart your computer
  6. After rebooting your PC, check if updating Windows fixed the issue.

We hope that our solutions helped you fix this printer issue.

If you liked this article, leave a comment in the comment section below.

FAQ: Read more about printer errors

  • How do I get my printer out of error state?

You need to change port settings and make sure that your printer is Online. Here’s the complete, step-by-step guide to fix this problem.

  • What is a printer error?

A printer error means that the printer is unable to perform the printing job that you assigned to it because of an error. Here’s what to do if your printer won’t print in Windows 10.

  • What causes printer error?

There are myriads of reasons why a printer error may appear. Even the lack of paper and ink can produce an error. The data cable (or wireless connection) and drivers may also cause problems.

Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in June 2019 and was revamped and updated in June 2020 for freshness, accuracy, and comprehensiveness.
Was this page helpful?
Thanks for letting us know! You can also help us by leaving a review on MyWOT or Trustpillot.
Get the most from your tech with our daily tips
Tell us why!