Fix: We Encountered an Error when Switching Profiles on Hulu
This is a temporary glitch caused by your device
2 min. read
Updated on
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial team Read more
Key notes
- Make sure that you properly sign out of Hulu.
- Logging out completely and restarting the device can also help.
We encountered an error when switching profiles in Hulu will prevent you from using a different profile on your device.
This can be a problem if you’re sharing it with other people, but there’s a way to fix it, and we’ll show you how to do it.
How can I fix We encountered an error when switching profiles?
1. Properly switch between profiles
On Hulu.com
- Hover over the account name in the upper right corner of the page
- From the list of available options, select the desired profile
On Mobile devices
- Tap the Account icon
- From the list of available options, tap on the profile you want to switch to
On TV-connected devices
- Go to the Account icon
- Select Profiles from the menu
- Scroll to the profile you want to switch to and select it
2. Try general solutions
For desktops
- Log out completely.
- Try using your credentials again.
- Check if the issue is gone.
For smart TVs, mobile devices or Android boxes
- Remote the device from your account.
- Add the device again.
- Start Hulu and check if the issue is still there.
Did you manage to switch profiles correctly in your Hulu account? If so, ensure you verify your email lest you get We can’t verify your email address error.
Many reported that Hulu keeps logging them out and we covered that problem along with the most common Hulu connection errors in separate guides.
Did you manage to fix the Hulu switch profile error? Your feedback is welcome in the comments section below.
