Full Fix: Bluetooth support service error 1079 on Windows 10, 8.1, 7
The Bluetooth support service error 1079 states: “Error 1079: The account specified for this service is different from the account specified for the other services running in the same process.” Are you getting that error when trying to connect, or pair, Bluetooth devices? If that’s so, it could have something to with the Local System account starting the services or driver incompatibility.
How to fix Bluetooth support service error 1079?
Bluetooth support service error 1079 can cause many problems on your PC, and speaking of Bluetooth errors, here are some common issues that users reported:
- Bluetooth support service stopped Windows 7 – This problem can affect almost any version of Windows, and even if you don’t use Windows 10, you should be able to fix this problem using one of our solutions.
- Error 1068 Bluetooth service – This is another Bluetooth error that you can encounter. This error is usually caused by your drivers, so be sure to keep them up to date.
- Bluetooth support service missing, disabled, stopped, grayed out – If you’re having problems with Bluetooth support service, you might be able to fix the issue by performing an SFC and DISM scans.
- Bluetooth support service the system cannot find the path specified – This is another common problem with Bluetooth, and you might be able to fix it simply by keeping your system up to date.
- Windows could not start the Bluetooth support service error 1079 – This issue can occur if Bluetooth Support service isn’t properly configured. Simply change the configuration of this service and the issue will be resolved.
- Bluetooth support service error 1053 – This is another common problem with Bluetooth, but you should be able to fix it using one of our solutions.
Solution 1 – Run the Hardware Troubleshooter
If you’re getting Bluetooth support service error 1079 on your PC, you might be able to solve it simply by running a troubleshooter. Windows comes with various troubleshooters that can fix common issues, and in order to run the troubleshooter, do the following:
- Press Windows Key + I to open the Settings app. Go to Update & Security section.
- Select Troubleshoot from the menu on the left. Now choose Hardware and Device from the list and click Run the troubleshooter.
Once the troubleshooter starts, follow the instructions on the screen to complete it. After the troubleshooter is finished, check if the issue is still there. If the problem is still present, you might want to run Bluetooth troubleshooter as well.
Solution 2 – Configure the Bluetooth Support Service
The Bluetooth Support Service detects your Bluetooth devices. So it’s a fairly essential that this is enabled. In addition, you might need to adjust its settings as follows.
- Click the Cortana button on your taskbar and enter ‘services’ into its search box.
- Next, you should select Services to open the window in the snapshot directly below.
- Now double-click Bluetooth Support Service.
- If the Bluetooth Support Service is disabled, click the Startup type drop-down menu and select Manual from there.
- Click the Log On tab at the top of the window and select the This account radio button if Local System account is currently selected.
- Now enter NT AUTHORITY\LocalService in the This account text box. Leave both the Password and Confirm password text boxes blank.
- Press the Apply > OK buttons to confirm the new Bluetooth Support Service settings.
- Next, switch back to the General tab and press the Start button to restart the Bluetooth Support Service.
Solution 3 – Update the Bluetooth Driver
If you’ve recently upgraded to Windows 10, you might also need to update your Bluetooth driver. The Bluetooth driver might not be compatible with the new platform. You can update the Bluetooth driver with the Device Manager or third-party software.
- To open Device Manager, press the Win + X key and select Device Manager on the menu.
- Then click Bluetooth Radios listed in Device Manager.
- Now you should right-click your Bluetooth adapter and select Update driver.
- Click the Search automatically for updated driver software option and then press the Next button. Then Windows will update the Bluetooth driver if there’s more update driver software.
If this method doesn’t work, you can always download the missing driver automatically using a third-party tool. TweakBit Driver Updater allows you to download the missing drivers automatically with just a couple of clicks, so if you don’t want to manually search for drivers, be sure to try this tool.
Solution 4 – Switch the Bluetooth Device to Discovery Mode
You should also switch on the Bluetooth device you’re attempting to pair with the desktop or laptop, and switch it to its discovery mode. How you switch it to discovery mode depends largely on the device. Keyboards, mouse and headsets usually have a button you need to hold down for a few secs. If you’re not sure how to switch a device to discovery mode, check its manual for further details.
Solution 5 – Install the latest updates
If you’re getting Bluetooth support service error 1079 on your PC, you might be able to fix the problem simply by installing the latest updates. Certain bugs in Windows 10 can cause issues with Bluetooth to appear, and the best way to fix them is to keep your system up to date.
For the most part, Windows 10 automatically installs the missing updates, but sometimes you might miss an update or two, and that can cause this and other errors to occur. However, you can always check for updates manually by doing the following:
- Open the Settings app.
- Once the Settings app opens, go to the Update & Security section.
- Now click the Check for updates button.
If any updates are available, Windows will download them automatically in the background. Once the updates are downloaded, restart your PC to install them. After the latest updates are installed, check if the problem is still there.
Solution 6 – Perform an SFC and DISM scan
According to users, sometimes Bluetooth support service error 1079 can appear if your Windows 10 installation is damaged. However, you might be able to fix that problem simply by performing an SFC and DISM scans. This is quite simple to do, and you can do it by following these steps:
- Press Windows Key + X to open Win + X menu. Now select Command Prompt (Admin) from the list. If Command Prompt isn’t available, you can also use PowerShell (Admin).
- Command Prompt will now open. Enter sfc /scannow command and press Enter.
- The scan will now start and try to repair corrupted files. This process can take about 15 minutes, so don’t interrupt it.
After the SFC scan is completed, check if the problem is resolved. If the issue is still there, we advise you to perform a DISM scan. To do that, follow these steps:
- Start Command Prompt as administrator.
- Enter DISM /Online /Cleanup-Image /RestoreHealth and press Enter to run it.
- The DISM scan will now start. This scan can take about 20 minutes or more, so don’t interrupt it.
After the DISM scan is finished, check if the problem is still there. If you weren’t able to run SFC scan before, you can try to run it now and check if that solves the problem.
Solution 7 – Create a new user account
Bluetooth support service error 1079 can appear on your PC if your user account is corrupted. Since there’s no easy way to repair your user account, the best course of action would be to create a new user account. This is relatively simple, and you can do it by following these steps:
- Open the Settings app and go to the Accounts section.
- Choose Family & other people from the menu on the left. Now select Add someone else to this PC.
- Choose I don’t have this person’s sign-in information.
- Click Add a user without a Microsoft account.
- Enter the username for the new account and click Next.
Once you create a new user account, switch to it and check if the problem appears. If not, it means that your old user account is corrupted, so we advise you to move all your personal files to the new account and start using it instead of the old one.
Those are a few fixes for error 1079. The best fix is probably to reconfigure the Bluetooth Support Service. If you still need to fix Bluetooth, check out this Windows Report article for further detail.
Editor’s Note: This post was originally published in February 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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