FIX: Twitch error 4000, resource format not supported
- Twitch is one of the most popular game streaming platforms in the world with millions of monthly active users.
- The platform owns its success to its high quality video and audio content that immerse gamers and fans alike into the action.
- If audio is not available on Twitch during streaming due to browser errors, this guide will help you fix this issue.
- Visit our web browsing hub for more tips & tricks for a better browsing experience.
Twitch is one of the biggest and most advanced online streaming platforms.
In the beginning, Twitch used to be based around the gaming industry, allowing gamers to live stream their gameplay.
Meanwhile, the platform developed the IRL streaming section and expanded to eSport competition broadcasts as well.
Unfortunately, from time to time, Twitch is affected by various errors. Error 4000: Resource format not supported is known to disable audio while streaming.
In order to fix the issue, we compiled this list of fixes.
- Play the stream in the pop-up player
- Try refreshing the stream
- Close other active media players
- Remove audio hardware
- Change Google Chrome’s autoplay setting
- Use the Twitch Desktop App
Need a simpler solution?
If you don’t want to go through all the troubleshooting steps listed above, there is a simpler solution that you can try.
Twitch error 4000 might also be triggered by incompatible browser extensions or third-party cookies, so why not use a browser that was made especially for gamers and live streaming?
Opera GX automatically blocks cookies and other trackers which translates into faster browsing speeds. This is great if you spend a lot of time streaming online content on Twitch.
More than that, Opera GX comes with GX comes with built-in Twitch on the sidebar so that you can keep up with all the live streams you’re interested in.
Everything is set up for live streaming so as long as your personal connection is fine, you should be able to enjoy it without a glitch.
We can’t stress enough to tell you that Opera is tailored for gaming so it comes with a lot of features meant for a seamless experience in that respect.
For instance, the GX Control feature helps you control just how much resources you can access with your browser. Not only that but you can redirect CPU power, RAM, and bandwidth to Opera GX.
That means that you will be able to have the best performance for your gaming.
So, before you start tweaking your default browser to handle Twitch, give serious thought to downloading Opera GX now.
Opera GX
Forget about errors and streaming lag. Opera GX was meant for live streaming and gaming and it also has Twitch on the sidebar. What is more convenient?!On the other hand, if you’ve got the time and skills, and you want to stick to your current browser, then follow the instructions listed below.
How can I fix Twitch error code 4000?
1. Play the stream in the pop-up player
- Click the Settings icon in the bottom right corner of the stream
- Select Popup Player.
2. Try refreshing the stream
Sometimes, while waiting for the stream to open, different issues could appear stopping your internet access briefly.
Performing the simple task of page refreshing could fix the issue. To refresh the stream, simply press the Ctrl + R buttons on your keyboard or click the refresh icon on your browser.
3. Close other active media players
- To open the Task Manager, right-click Taskbar and selectTask Manager
- In the Task Manager window, select each media player and click End process
- Close the Task Manager and try reloading the stream to see if it works.
4. Remove audio hardware
Having additional audio hardware connected to your PC could stop the stream from loading. Hardware such as headphones or external speakers could be interfering with Twitch.
Remove the hardware from your PC and try loading the stream again. If the error goes away, you can then plug your audio hardware back in.
5. Change Google Chrome’s autoplay setting
- Have a blank page open in Google Chrome
- Click the address bar and type chrome:flags then press Enter on your keyboard
- Search for the Autoplay policy > select Document user activation is required
- Restart Google Chrome and try to open the stream again.
6. Use the Twitch Desktop App
If you can’t get the Twitch streams to open in Google Chrome, your last resort would be trying to download the desktop app.
The Twitch Desktop App is known to have many improvements compared to the web version of Twitch.
As it is a stand-aloneapp, it brings better responsiveness and offers some extra tools and features.
We hope that you could find a fix for this Twitch error from our list of solutions. If you know any other methods of fixing error code 4000, feel free to share it in the comment section below.
FAQ: Learn more about Twitch
- What does Twitch error 4000 mean?
Twitch error 4000 indicates that the video you are trying to watch is either unavailable or your browser does not supported the respective video format.
- What video format does Twitch support?
Twitch supports the following video format: MP4, MOV, AVI and FLV in AAC audio combined with h264 codec, up to 10Mbps bitrate and 1080p/60FPS. Using other formats might trigger various glitches and errors.
- How long does a video stay on Twitch?
Twitch stores the videos of non-turbo users for up to 14 days before deleting them. the video uploads of Twitch Partners and Twitch Turbo users are stored and saved for 60 days before being deleted.
Editor’s Note: This post was originally published in March 2020 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.