What to do if Flash version 10.1 or greater is required on web browser

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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Flash 10.1 or greater

Installing Adobe Flash Player isn’t necessary anymore. All browsers come with the built-in Flash Player provided by Adobe. However, it seems that this isn’t a rule of thumb for some. Namely, some users experienced issues when trying to play videos or access any flash-related content. They were met with the “Flash version 10.1 or greater is required” error.

We decided to shed some light on this issue and provide you with possible solutions below.

Steps to fix “Flash version 10.1 or greater is required” on Chrome or Firefox

  1. Make sure the built-in flash player is enabled
  2. Confirm that the website is allowed to use flash content
  3. Clear Browser cache
  4. Reinstall the browser

Solution 1 – Make sure the built-in flash player is enabled

Installing additional flash players on a contemporary browser is not a necessity for a long time. Especially if you’re just playing videos and staying away from the relics of flash in-browser games. Now, we must also stress the importance of not installing third-party flash players from unknown sources which will occasionally come your way. They bring a lot of security risks and, therefore, are not welcome in your system.

The Flash Player comes pre-installed on all major browsers and all you need to do is confirm it’s enabled. Although Mozilla works without a flash player from the get-go, you can install it from the official website. Don’t forget to close the browser beforehand. Here’s how to check that on Chrome and Edge:

Google Chrome

  1. Open Chrome.
  2. Click on the 3-dots menu and open Settings.
  3. Search for Flash and open Content settings.
  4. Choose Flash and confirm the “Ask first” option is enabled.enable flash in Chrome

Microsoft Edge

  1. Open Edge.
  2. Click on the 3-dots menu and open Settings.
  3. Choose Advanced.
  4. Toggle on the “Use Adobe Flash Player” option.enable flash in Edge

Solution 2 – Confirm that the website is allowed to use flash content

Back in the days, only a scarce number of alternative browsers was security/privacy oriented. Nowadays, even Google Chrome will block a lot of content from various intrusive third-party websites, and revamped Firefox Quantum seems to be all about that. So, depending on your configuration, the flash content (including videos), might get blocked.

In addition, the most popular extensions are ad and tracker blockers, and they might prevent all kinds of webpage content from loading. Thus, disabling temporary (or whitelisting) a third-party website in order to play videos isn’t a bad idea. Furthermore, you can try and disable web-security applications as they might block it as well and cause the “Flash version 10.1 or greater is required” error.

In order to confirm that a certain website has permissions to play flash, follow these steps:

  1. Navigate to the website where the error occurred.
  2. Click on the padlock icon in the Address bar and open Site settings.site settings chrome
  3. Allow Flash and try again.

Solution 3 – Clear Browser cache

Pilled up cache might cause all kinds of issues. Even though it usually works in your favor by caching websites and speeding up the loading speed, it should be cleared from time to time. Especially since websites change over time and the current version might not correspond properly with the cached version your browser stored.

Clearing cache is simple, but we encourage you to avoid clearing saved passwords and credentials if you’re not sure. Don’t want to forget them, now don’t we? Here’s how to clear browser cache on 3 major browsers:

Google Chrome and Mozilla Firefox

  1. Press Shift + Ctrl + Delete to open the “Clear browsing data” menu.
  2. Select “All time” as the time range.
  3. Focus on deleting ‘Cookies’, ‘Cached Images and Files‘, and other site data.
  4. Click on the Clear Data button.clear Chrome cache

Microsoft Edge

  1. Open Edge.
  2. Press Ctrl + Shift + Delete.
  3. Check all the boxes and click Clear.clear Edge cache

Solution 4 – Reinstall the browser

Finally, if none of these steps helped, we suggest uninstalling the browser and deleting all the stored data from the local storage. After that, you can safely install it again and, hopefully, avoid further issues with the “Flash version 10.1 or greater is required” error. You can also try an alternative browser, as even some stable versions have issues. Until they resolve them or for that particular task, you can switch to Firefox from Chrome, or even give Edge a shot. It might pay off.

With that said, we can conclude this article. In case you have any additional questions, suggestions, or explanations, feel free to share them with other readers in the comments section below.


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