FIX: HP My Display has stopped working error message

Radu Tyrsina
by Radu Tyrsina
Founder & Editor-in-Chief
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My Display has stopped working error message

Keep receiving the same error every time you boot up the computer? It happens to a lot of users. They describe how an error message shows up, saying HP My Display has stopped working. Windows is checking for a solution to this problem.

Then, it turns into A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available, but no such thing ever happens.

When encountering this issue, some of the guilty culprits may very well be a recent Windows update, corrupted app files, or your graphics driver. With this in mind, be sure that there are a few options for quickly fixing the HP My Display has stopped working error message.

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What can I do if getting HP My Display has stopped working?

1. Reinstall HP My Display

HP My Display options

  1. Start by pressing the Windows key and letter R at the same time to open the Run box.
  2. Type control and press Enter.
  3. Select Programs and Features next.
  4. Right-click HP My Display to select Uninstall.
  5. Click Yes when prompted by User Account Control.
  6. Then, go to the official HP website.
  7. Click Download Now.
  8. Double-click the downloaded file and follow the on-screen instructions to reinstall HP My Display on your computer.

Reinstalling HP My Display is a reasonably straightforward process and it fixes the issue you’re getting most of the time. That’s why it comes as a top recommendation, so apply the above steps with no hesitation.


2. Update your Graphics Card and Display Driver

NVIDIA drivers

  1. On your keyboard, hold down the keyboard shortcut Windows key + R to bring up the Run window.
  2. Type devmgmt.msc to initiate the Device Manager.
  3. Access your Device Manager settings.
  4. Find your graphics card from the list and update the drivers.
  5. Do the same with your monitor driver.

If reinstalling HP My Display doesn’t help you get rid of the error message, then take into consideration updating your graphics card driver and the HP monitor driver. For that, you may manually download the latest drivers from the manufacturer’s website.

However, for some types of graphics hardware integrated into laptops, you may not be able to get them straight from the graphics adapter manufacturer. Thus, use Device Manager to let Windows detect and install any updates automatically.

You could also ease the process by using the best driver updating software. Here are our top picks.


3. Create a System Restore point

create a restore point

  1. Open Start.
  2. Open your system restore menu next by typing System Restore Point in the search bar.
  3. Under the Protection Settings section, you need to click Create.
  4. Type a descriptive name for the restore point.
  5. Then, click the Create button.
  6. Have patience as this is a crucial step and it must not be interrupted in any way.
  7. Click the Close button.
  8. Lastly, click the OK button.

If you haven’t noticed the error prior to the latest updates, it could be worth performing a System Restore just to fix the HP My Display has stopped working error message as soon as possible.

This is basically an image of the system configuration and settings in the Windows Registry that helps in restoring the system to an earlier date, so keep your fingers crossed for a successful result.


Not familiar with restoring Windows? Read our complete guide and creating a system restore point will be like a child’s play.


Was this article helpful? These are a couple of fixes that you could try to solve the error message you’re getting, but don’t be shy in case of knowing any other solutions. Share them with us in the comments section below.

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