Adobe Illustrator is not responding? Check these solutions

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • Adobe Illustrator has tons of interesting options for creation and handling PDF files/other types of image files with ease.
  • Compatibility has never been an issue for you. However, it’s frustrating when Adobe Illustrator is simply refusing to respond.
  • The first action you should take is uninstalling Adobe Illustrator. Then, try reinstalling the most recent version.
  • If you found these solutions useful, head on over to our Adobe Troubleshooting Hub for more tips on how to turn correct any errors in no time.
Adobe Illustrator not responding issues

One big issue that arises when trying to use Adobe Illustrator is the responsiveness of the program. You will notice that this happens every time you open a file.

Illustrator is not responding and you have no other chance but to quit the program. The most probable reasons are an outdated Adobe Illustrator version, a corrupt font database or a bad preference file.

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These don’t sound that frightening, that’s true. However, the issue happens again and again, so you need to take action.

If you’re currently struggling to resolve this particular problem, here are a few solutions that will get Adobe Illustrator back on track.

What can I do if Adobe Illustrator is not responding?

1. Uninstall and reinstall Adobe Illustrator

Adobe Illustrator latest version

In case you’re looking for the safest way to make Adobe Illustrator respond again, start this troubleshooting guide by uninstalling Adobe Illustrator.

Click the Creative Cloud icon in your Windows taskbar to open the Creative Cloud desktop app, then click the Apps tab to see all installed apps.

If necessary, click the More options icon to get to Adobe Illustrator and choose Uninstall. If you want to make sure the program leaves no residual files behind, check out this amazing list with the best uninstaller software.

Even if you’re thinking of some alternatives now, you already know they are not as refined as those tools from mainstream products like the one you’ve used for so long.

Moreover, installing the most recent Adobe Illustrator version will give you the peace of mind that you’ll face no similar errors in the near future.

Download Adobe Illustrator free


2. Try forcing Adobe Illustrator to end

ALT+F4 shortcut

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Truly forcing your unresponsive Adobe Illustrator to quit is easily accomplished via Task Manager. Firstly, close all adobe-related tasks and open your Task Manager by using the CTRL+SHIFT+ESC keyboard shortcut.

Next, select Adobe Illustrator, choose End Task and close Task Manager. The program should have closed immediately but don’t worry if it takes several seconds to do so.

Finding Illustrator and force quitting the process is no rocket science unless you can’t open Task Manager. Don’t worry, we’ve got a quick solution for you.

Moreover, some of you might find it easier to use the ALT+F4 keyboard shortcut for similar results.


Looking for alternative task manager software? Find our top picks in this complete list.


3. Turn your computer off and on again

restart your PC

If you tried the previous suggestion to no avail, then maybe it’s time to consider applying a quick restart. Adobe Illustrator may start responding again and the process is a matter of seconds, so you’ve got nothing to lose.

On the contrary, it’s recommended to shut down your computer at least once a week to reduce the possibility of getting errors like this one.

Has any of these tips helped you solve the issue? Let us know by using the comments section below.

FAQ: Learn more about Adobe Illustrator

  • Why does my Adobe Illustrator keep crashing?

Typically, Adobe Illustrator keeps crashing if there’s an issue is in a specific file or if you are running an outdated version.

  • How do you unfreeze Adobe Illustrator?

To solve this, you may reinstall the most recent version, force quit the process, or use this guide for Adobe Illustrator freezing issues.

  • Can I buy Adobe Illustrator outright?

If you find Adobe’s Creative Cloud pricing structure confusing, take a look at this guide to enjoy Adobe Illustrator as part of a trial and not only.

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