Microsoft Photos crashes when printing? Here’s how to fix it

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Microsoft Photos is the built-in photo viewer that comes with Windows 10.
  • The article below looks over several things that you can do when Microsoft Photos crashed when trying to print something.
  • We have included many other similar articles in our dedicated Microsoft Photos Hub.
  • For more troubleshooting guides, go to our Windows 10 Fix page.
microsoft photos crashes printing

Photos is Windows 10’s default image viewer that users utilize to browse images libraries and print pictures with. However, some users have stated that Photos crashes when they try to print with that app.

The app closes a few seconds after those users select to print. These are some of the resolutions that might fix a Photos app that crashes when users select its Print option.

How can I fix Windows 10 Photo app crashes?

  1. Use a third-party alternative to Windows 10 Photos
  2. Select the Repair Option for Photos
  3. Reset Photos
  4. Reinstall Photos
  5. Restore Photos’ Default Libraries
  6. Reregister the Photos App
  7. Print Images From Windows Photo Viewer

1. Use a third-party alternative to Microsoft Photos

If you can view photos with Microsoft Photos without any issue, but get the crash when you try to print them through it, then your only solution is to use another program through which you give the Print command.

Since you’ll not be working just with common file formats like JPG and GMP, you’ll need a tool that can handle pretty much any type of image file.

Thus, software like Adobe Photoshop can easily come in handy.

Not only will it open any image file, but you can edit and enhance them in whatever way you want, and then you can set them on paper with the built-in printing tools.

Download Adobe Photoshop for Free


2. Select the Repair Option for Photos

Photos users can select a Repair option that will fix corrupted files for that app. That’s certainly an option worth noting for fixing the Photo print crash. Users can repair Photos as follows.

  1. Open Cortana’s search utility with the Windows key + Q keyboard shortcut.
  2. Input apps within the search box.
  3. Click Apps & features to open Settings as in the snapshot directly below.
    apps and features Microsoft Photos crashes printing
  4. Select the Microsoft Photos app and click Advanced options.
    repair microsoft photos printing problems
  5. Click the Repair button to fix the app.

2. Reset Photos

Some Photos users have confirmed that resetting the app’s data can fix the printing crash. Users can do that by clicking the Reset button directly under the app’s Repair option in Settings. Then click Reset again to confirm.


3. Reinstall Photos

If the above resolutions don’t fix Photos’ print crashes, try reinstalling the app. However, users can’t reinstall built-in Windows apps in the same way as third-party UWP apps. This is how users can uninstall Photos with PowerShell.

  1. Open Cortana’s search box.
  2. Input Powershell in the search box.
  3. Then right-click PowerShell and select Run as administrator.
    • Click Yes if a dialog box window opens.
  4. Enter Get-AppxPackage *Microsoft.Windows.Photos* | Remove-AppxPackage in PowerShell to uninstall Photos.
    powershell photos app printing crashes
  5. Restart the desktop or laptop before reinstalling Photos.
  6. Then click Get (or Install) on the Microsoft Photos page to reinstall the app.

4. Restore Photos’ Default Libraries

Photos crashes can often be due to its Picture library source. Thus, restoring Photos’ picture library to its default settings often fixes the app crashing. Users can restore Photos’ default source as follows.

  1. Open File Explorer with the Windows key + E hotkey.
  2. Click Libraries on the left of File Explorer.
  3. Right-click Pictures and select Properties to open the window shown directly below.
    picture properties photos app crashes
  4. Press the Restore Defaults button on that window.
  5. Select the Apply option, and click OK to close the window.

5. Reregister the Photos App

  1. Reregistering Photos will reregister the app with its user account.
    • To do that, press the Windows key + X hotkey.
  2. Select Command Prompt (Admin) to open an elevated Prompt window.
  3. Input this line in the Command Prompt, and press the Return keyboard key:
    • PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage *Photos*).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”
      command prompt photos app crashes
  4. Restart Windows after reregistering Photos.

6. Print Images From Windows Photo Viewer

Windows Photo Viewer is the default image viewer in earlier Windows platforms.

Users who have upgraded to Windows 10 from Win 7 can still open images within WPV instead of Photos and print them from there. Follow the guidelines below to open and print an image with WPV.

  1. First, open File Explorer by pressing the Windows key + E hotkey.
  2. Open the folder that includes the image.
  3. Right-click the image to print and select Open with to open the context menu submenu shown directly below.
    open with photo app crashes
  4. Users can select Windows Photo Viewer to open images with that software.
  5. Then click Print to print from WPV.

photo viewer photos app crashes

Those users who haven’t upgraded from an earlier platform to Windows 10 can also open and print images with WPV. However, users need to edit the registry to restore WMP in Win 10.

Some of the above fixes might fix a Photos app that crashes when printing. Remember, however, that there are also plenty of alternative third-party image viewer software users can print pictures from instead. IrfanView, XnView, and Fastone Image Viewer are three of the best alternative image viewer software.


FAQ: Learn more about Microsoft Photos

  • What is Microsoft Photos?

Microsoft Photos is the default photo viewer that comes pre-installed with the Windows 10 OS. Of course, the program is very basic, and it doesn’t compare to dedicated photo viewers at all.

  • How do I access Microsoft photos?

Simply access the Start Menu and start typing photos, and the first result is Microsoft Photos.

  • Is Microsoft Photos free?

Yes, Microsoft Photos is completely free, and you can use it without limitations. For alternatives, check out this list of the best royalty-free image software available.


Editor’s Note: This post was originally published in March 2019  and has been since revamped and updated in May 2020  for freshness, accuracy, and comprehensiveness.

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