FIX: Xbox One network settings are blocking party chat

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • The Xbox One console's party chat feature is an excellent way through which users can interact with each other inside and outside of their favorite gaming sessions.
  • Improper network settings can lead to issues with the Xbox One's party chat feature, and this guide will be looking over some effective troubleshooting steps to fix this issue.
  • This article is just one of many that we have included in our dedicated hub for Xbox One issues, so make sure you save it for later, since you never know when it will be useful.
  • For more great articles about this amazing gaming console, check out our Xbox page.
fix xbox one blocked party chat

While playing multiplayer games online many users tend to use party chat for communication. This is a great feature that allows you to easily communicate with your friends in-game, but sometimes problems with this feature can occur.

Users reported Network settings are blocking party chat error message on their Xbox One, and today we’re going to show you how to fix this problem.

How do I fix Network settings that are blocking party chat?

1.  Check if your NAT is set to Open

  1. Go to Settings > All Settings.
  2. Choose Network > Network Settings.
  3. Look for NAT type option.

In order to fix the problem with party chat and network settings, you need to ensure that your NAT type is set to Open. There are three types of NAT available: Strict, Moderate and Open, and in order to enjoy in online multiplayer you’ll need to set NAT type to Open.

In fact, if you want to use party chat it’s recommended that both you and your friend set your NAT type to Open. If your NAT type is set to Moderate or Strict, you’ll need to set it to Open. You can do that by forwarding the ports, using DMZ or UPnP.

We explained what each of these features does in Your network is behind a port-restricted NAT article, so be sure to check it out. Since port forwarding, DMZ and UPnP are advanced features, be sure to check your router’s instruction manual for detailed instructions.

Network settings can be set up via a reliable VPN. We strongly recommend you to install CyberGhost VPN and establish a secure connection with it. It will allow you to have great gaming sessions and will keep you safe from different security-related errors. It will also allow you to access servers from countries where some features are cheaper or free.

Download now Cyberghost (currently 77% off) and get rid of these annoying errors while playing your favorite games.

2. Turn on Energy-saving mode

  1. Press the Menu button on your Xbox One controller (learn everything about your controller from this complete guide).
  2. Go to Settings > Power & startup.
  3. In Power options section select the Power mode and press the A button on the controller.
  4. Now choose Energy-saving option.

According to users, you can fix Network settings are blocking party chat error simply by turning on Energy-saving option. By default, your Xbox One uses Instant-on option that puts your Xbox One into a standby mode.

This is great if you want to quickly turn on your Xbox One, but some issues with this feature can occur once in awhile. It seems that this feature can cause problems with your NAT, but you should be able to fix the problem simply by turning on Energy-saving mode.

By turning on Energy-saving your Xbox One will turn off completely and use almost no electric power while it’s turned off. Keep in mind that your Xbox One will turn on a bit slower than before by using this feature, but the issue with party chat should be fixed.

You can play your favorite multiplayer games on PC with these perfect emulators!

3. Turn off your console and unplug the power cable

  1. Press and hold the power button on your Xbox One to turn it off.
  2. After your Xbox One turns off, unplug the power cable.
  3. Keep the cable disconnected for a minute or two.
  4. Connect the power cable to your console and press the power button.

Your Xbox One stores all sorts of temporary files in its cache, and sometimes those files can get corrupted and cause this and many other errors to appear.

To fix this problem you need to turn off your Xbox One and unplug the power cable. After your console turns on, the cache will be cleared and the error with the party chat should be resolved.

4. Change your privacy settings and clear Persistent storage

  1. Select View details & customize.
  2. You should see several columns available. Make sure that each column is set to Everybody or Allow.

Your privacy settings can sometimes interfere with your network connection and cause Network settings are blocking party chat error message to appear on your Xbox One.

After doing that, you’ll need to clear Persistent storage. Persistent storage holds files that are related to your Blu-ray discs. These discs can pose some problems that are discussed and solved in another guide.

Here, since these files can cause issues, you’ll need to remove them by following these steps:

  1. Open Settings and go to Disc & Blu-ray.
  2. Select Blu-ray.
  3. Select Persistent storage and choose Clear persistent storage. You might have to repeat this step few times to completely delete the persistent storage.

5. Try restarting your modem

  1. Press the power button on your modem to turn it off.
  2. When your modem turns off, wait for 30 seconds or more.
  3. Press the power button again to turn on your modem.
  4. Wait until your modem turns on and check if the problem is resolved.

Since network configuration can cause this error message to appear, you might be able to fix it by restarting your modem.  If you use a wireless router along with your modem, be sure to restart both devices by following the steps above.

As a workaround, you can use your PC as a wireless router. Become an expert on the matter with this guide!

6. Add your friend to your allowed list

According to some users, you can fix this problem simply by adding your friend to your allowed list.

To do that, you need to select its circle, rate it 100% and enter its name and select Apply. After doing that, the issue should be completely resolved.

7. Close the party chat app and restart it

Users reported that you can fix this problem simply by closing the party chat app and restarting it. After the party chat app restarts, reconnect and invite all the participants.

This isn’t the best solution, but it’s a decent workaround, so be sure to give it a try.

8. Change your router’s MTU settings

To fix Network settings are blocking party chat error message, you might have to change your router’s settings.

Simply log in to your router’s configuration page and locate MTU settings. Set MTU value around 1458 and save the changes. After that, check if the problem is resolved.

If you do not manage to perform any successful solution, we recommend you to think seriously about getting a new router.

You can find lots of them on the internet and we suggest you to check its features before buying it. To save you the trouble, we got your back with this fresh list of routers that will work well with your devices.

FAQ: Learn more about frequent Xbox One chat issues

  • What’s the most frequent cause for blocked party chats on Xbox One?
The most common reason why your chat function may be blocked is because of a bad NAT (Network Address Translation), but you can easily solve this by accessing the console’s Network Settings.
  • How can I solve voice chat issues on Xbox?

If you need to fix voice chat issues with multiplayer online Xbox games, check out this troubleshooting article.

  • Can hardware issues cause chat problems on the Xbox One console?

Improper router settings can cause issues with the Xbox One console’s Network settings. For more information on the Xbox and router incompatibilities, check out this detailed article.

Network settings are blocking party chat error message can cause problems with communication on Xbox One, but we hope that you managed to solve this issue after using one of our solutions.

Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.