Nikon camera not connecting to PC? Try these solutions

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
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You can move the pictures and videos from your Nikon camera to your computer via USB cable. Sometimes, your PC may refuse to recognize the camera resulting in Nikon camera not connecting to computer problems.

Many users have reported similar issues in the Microsoft community.

I’ve just upgraded my camera and have tried to connect it to my Windows 10 PC using the supplied USB cable.  When I turn the Camera on, Windows sends a message to say that the last item connected by USB is not recognized???HelP….please.  I have Nikon software on my PC, but it doesn’t seem to be a Software issue, it appears to be a Windows issue.

If you also have issues with your camera, here is how to fix the Nikon camera not connecting to a computer issue.

What can I do if my PC doesn’t recognize my Nikon camera?

1. Basic checks to perform

Nikon camera not being recognized by the computer

  1. Before taking any other measures, follow these steps to perform basic checks.
  2. Check if the USB cable is promptly inserted at both ends.
  3. Try connecting the USB cable to a different port. Make sure you don’t use the USB Hub to connect and directly connect to the PC’s USB port.
  4. If the issue persists, for the time being, you can transfer the photos using the more traditional card reader option. All the laptops come with a memory card reader.

Nikon camera not pairing with the phone? Try these steps

2. Check AutoPlay settings

Nikon camera not being recognized by the computer

  1. The AutoPlay feature allows you to customize the actions the computer can take after connecting an external device. If the option is set to No Action, the computer may not recognize the camera.
  2. Click on Start and select Settings.
  3. Click on Devices.
  4. From the left pane, click on AutoPlay.
  5. For “Removable Driver,” click the drop-down menu and make sure it is set to Ask me every time.
  6. Remove and connect your camera to the computer again. Check for any improvements.

3. Reinstall camera firmware

camera not connecting to computer

  1. Nikon DSLR cameras come bundled with a firmware CD in the box.
  2. Press Windows Key + R.
  3. Type control and click OK to open Control Panel.
  4. Go to Programs > Programs and Features.
  5. Right-click on your camera software and select “Uninstall“.
  6. Next, insert the CD ROM for the firmware and install the software. If you don’t have the CD, you can download the software from the official Nikon website.
  7. Restart the computer and check for any improvements.

4. Install Media transfer Protocol Porting Kit

Nikon camera not connecting computer

  1. If you are trying to control your camera from your computer using a third-party software, you may require to install Media Transfer Protocol Porting Kit.
  2. Go to Media Transfer Protocol Porting Kit page.
  3. Click the Download button and wait for the download to complete.
  4. Run the installer and wait for the installation to complete.
  5. Restart the computer if necessary and check if the Nikon camera not connecting issue is resolved.


By following the steps in this article, you can fix the issue and connect the Nikon camera to a computer. Do let us know which fix worked for you in the comments.


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