Nikon Camera not Connecting to Computer: 4 Methods to use

Running the right troubleshooter should resolve this issue

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • If your Nikon camera is not connecting to the computer, it's probably due to a problem with its driver.
  • You can quickly fix it by running the hardware and devices troubleshooter.
  • Another easy fix would be reinstalling or updating the camera's driver with a specialized tool.
nikon camera not connecting to computer

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One of the best features of the Nikon camera is connecting it to your computer via USB cables to move pictures and videos. However, users complain that the Nikon camera is not connecting to their computers.

If you also have connectivity issues with your camera, this guide will show you how to fix it.

Why is my Nikon camera not connecting to the computer?

The primary reasons for the Nikon D3400 or D3500 not connecting to the computer issue are within a pretty close circle. The popular ones are listed below:

  • Connectivity issue: If your Nikon D3000, D5000, or any other version fails to connect to your computer, you must scrutinize your connectivity. Ensure that the USB cable is well-connected at both ends and you are using the cable that came with the camera.
  • Faulty driver: Another cause of this problem is an outdated or faulty driver. The solution here is to reinstall or update the driver.

What do I do if my Nikon camera not connecting to the computer?

Before proceeding to the fixes in this section, perform the preliminary check below:

  • First, use the original cable that came with the camera.
  • Next, check that the USB is connected to your computer and the camera.
  • Third, try another port. Finally, use a Nikon-approved memory card.

1. Update the driver

  1. Press the Windows key + X and select the Device Manager option.
    device manager nikon camera not connecting to computer
  2. Check if your camera driver has an exclamation under Other devices.
  3. Now, right-click it and select the Update driver option.
    update driver
  4. Choose the Search automatically for drivers option and install any available update.
    search auto

The driver is the connecting medium between your camera and computer. If the driver has an exclamation mark, it shows there is a problem with it. Even if the driver usually indicates, you should update it to solve the issue of the Nikon camera not connecting to the computer.

Alternatively, you can use a third-party tool in DriverFix to ensure you have installed the latest compatible driver.

Expert tip:


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With it, you won’t need to worry about installing outdated drivers or incompatible versions. Instead, a few clicks are all you need, then your hardware and firmware will be scanned automatically.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Uninstall and reinstall the driver

  1. Disconnect your camera and launch Device Manager.
  2. Right-click on the camera drive and select Uninstall device.
    uninstall device nikon camera not connecting to computer
  3. Click the Uninstall button to confirm the action.
    uninstall button
  4. Finally, connect the camera again, and the driver will be downloaded automatically.

If updating your driver does not solve the Nikon camera not connecting to the computer issue, you might need to uninstall and reinstall it. A new driver should allow you to connect the camera quickly.

3. Run the Hardware and Devices troubleshooter

  1. Press the Windows key, type cmd, and select Run as administrator under Command Prompt.
    cmd admin
  2. Type the command below and hit Enter: msdt.exe -id DeviceDiagnosticmsdt nikon camera not connecting to computer
  3. Now, wait for the command to finish running and apply any recommendations.

Sometimes, the Nikon camera not connecting to the computer issue might be due to glitches with your PC. The solution here is to run the Hardware and Devices troubleshooter.

4. Reinstall camera firmware

  1. Press the Windows key + S, type control, and click Control Panel.
  2. Select the Programs option.
    programs nikon camera not connecting to computer
  3. Choose the Programs and Features.
    programs and features
  4. Right-click on your camera software and select Uninstall.
  5. Next, insert the CD ROM for the firmware and install the software.
  6. If you don’t have the CD, you can download the software from the official Nikon website.
  7. Restart the computer and check for any improvements.

If all other fixes fail, you must install the camera firmware. Note that all Nikon camera packs come with a firmware CD.

The Nikon camera not connecting issue can be frustrating. Also, it can prove costly, as you might lose an important file. Thankfully, it is not an impossible issue to fix, as shown in this guide.

If you face other issues, like the Nikon camera taking black pictures, check our detailed guide to rectify it quickly.

Feel free to let us know the solution that helped you resolve the issue in the comments below.

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