No sound on Google Chrome? Here’s how to fix that

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Google Chrome is a browser of choice for millions of users worldwide.
  • Despite its popularity, sometimes errors can appear in Chrome.
  • If you have no sound in Chrome, check the Volume mixer and make sure that Chrome isn’t muted or disable all extensions.
  • This article is just a part of our Chrome hub, and if you’re looking for more in-depth guides, be sure to check it out.
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Google Chrome might be the most popular browser on planet earth but that does not make it immune to problems. And one of the common problems many faced is with Chrome sound not working.

That might sound too trifle an issue but it also is one that can be most frustrating; more so when all other apps on your device playback sound except Chrome.

However, the solution is equally easy and simple to deal with.

Here is what you need to do when you have no sound on your Chrome browser.

How can I fix Google Chrome not playing sound?

  1. Try another browser
  2. Remove malware
  3. Check speaker volume and mixer
  4. Disable extensions
  5. Clear cache and cookies
  6. Reset Chrome settings
  7. Update Chrome
  8. Uninstall and re-install Chrome

1. Try another browser

fix no sound in chrome by switching browsers

Chances are that this isn’t your first issue with Chrome. There are a bunch of them that we covered extensively in the Chrome errors section.

You are probably stuck with Chrome because you are either used to it, or because of some features that you enjoy.

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It’s faster than Chrome and doesn’t eat so much ram. It also comes with these free extra features:

  • built-in adblocker
  • built-in VPN
  • floating window with video playing while you continue browsing
  • integrated messengers in the sidebar

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2. Remove malicious or other unwanted software

  1. Load Chrome Cleanup Tool site on your Chrome browser.
  2. Click on the Download now link.

  3. Click on Accept and Download once you have gone through the terms of service and agree to it.
  4. Click on the file chrome_cleanup_tool.exe at the bottom after it has been downloaded.
  5. Click on Run when Windows asks if you are sure you want to run the program.
  6. The Chrome Cleanup Tool scans your PC and list out any malicious or suspicious software found on your device.
  7. Click on Remove suspicious programs.
  8. A new Chrome tab is opened and will prompt you to reset your settings. Click on Reset.

Check to see if the issue has been resolved.

We have to mention that the issue can be caused by some malware that infected your system while surfing the internet.

An antivirus is good, but the best tool to secure your system and data while surfing is a VPN tool.

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PIA can be installed in multiple ways. For instance, you can install the app on your Windows 10 device or mobile phone. This means that the VPN is available system-wide.

But, you can also install it as an extension. There’s a Chrome extension for PIA which basically routers all the browser traffic through PIA.

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3. Check speaker volume and mixer

  1. Right-click on the Speaker icon on the system tray at the bottom right of your taskbar.
  2. Select Open Volume Mixer.
  3. Your Chrome app should be listed there under the Applications section towards the right.
  4. Make sure it isn’t muted or volume hasn’t been set to the lowest position.

Check if Chrome is able to playback sound. If not, proceed to the next step.

Looking for the best audio equalizer extensions for Chrome? Here are the best options.

4. Disable extensions

  1. Type chrome://extensions on a Chrome tab and press Enter.
  2. You will be provided with a list of extensions embedded inside your Chrome browser.
  3. Look for a particular extension named Pepper Flash and disable it. Most reported having had their sound issues resolved after disabling this particular extension.
  4. In fact, it would be a good idea to delete all other extensions following by installing them again, while checking after each installation if you are getting sound.

To make sure if it indeed is some extension causing the problem, open Chrome in Incognito Mode.

To do that, press (Cntrl + Shift + N) on Chrome or click on the top right corner of your Chrome browser and select New Incognito Window from the menu provided.

Check to see if you are getting sound. If yes, then there might be an extension causing the issue.

FAQ: Learn more about no sound in Chrome

  • How do I unmute Google Chrome?

To unmute Chrome, right-click the volume button in Taskbar and choose Open Volume mixer. Now make sure that Chrome isn’t muted.

  • Why is my Google Chrome muted?

If Google Chrome is muted, the most likely reason is because its volume is muted in the Volume mixer. Alternatively, you might have your tabs muted.

  • How do I enable sound in Chrome?

To enable sound in Chrome, go to Chrome Settings > Advanced. Now select Site settings > Sound and make sure that Allow sites to play sound option is enabled.

  • How do you unmute a website?

To unmute a website in Chrome, just right-click that website’s tab and choose the Unmute Site option from the menu.

Editor’s Note: This article continues on the next page.

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Editor's Note: This article was originally published in February 2018 and was revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.