No sound on Google Chrome? Here’s how to fix that

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • If you hear no sound in your Chrome browser, the cause might be some faulty audio settings.
  • Chrome sound is often not working because of cookies and cache, or even malware infections.
  • So a few basic troubleshooting steps would be to check all these details, first.
  • Also, using the latest browser version is mandatory to benefit from the newest Chrome updates.
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Google Chrome might be the most popular browser, but that does not make it immune to problems. And one of the common problems many faced is with Chrome sound not working.

That might sound too trifle an issue but it also is one that can be most frustrating; more so when all other apps on your device playback sound except Chrome.

However, the solution is equally easy and simple to deal with. Here is what you need to do when you have Chrome has no sound on Windows 10.

How can I fix Google Chrome not playing sound?

  1. Check speaker volume and mixer
  2. Try another browser
  3. Remove malware
  4. Disable extensions
  5. Clear cache and cookies
  6. Reset Chrome settings
  7. Update Chrome
  8. Uninstall and re-install Chrome

1. Check speaker volume and mixer

  1. Right-click on the Speaker icon on the system tray at the bottom right of your taskbar.
  2. Select Open Volume Mixer.
  3. Your Chrome app should be listed there under the Applications section towards the right.
  4. Make sure it isn’t muted or volume hasn’t been set to the lowest position.

Check if Chrome is able to playback sound. If not, proceed to the next step.

2. Try another browser

Chances are that this isn’t your first issue with Chrome. But you are probably stuck with Chrome because you are either used to it, or because of some features that you enjoy.

We are here to tell you now that it shouldn’t be this way. The Opera browser is also based on Chromium (which means they share a lot of things in common). It has the same standard features plus a whole bunch of others.

It’s faster than Chrome and doesn’t eat so much RAM. It also comes with these free extra features:

  • built-in adblocker
  • built-in VPN
  • floating window with video playing while you continue browsing
  • integrated messengers in the sidebar

And so much more. Click on the Read more button from below to read all about it.

Opera

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3. Remove malicious or other unwanted software

  1. Open Chrome Settings.
  2. Go to Advanced.
  3. Under Reset and clean up click Clean up computer.
  4. Click Find.
  5. If Chrome asks to remove unwanted software, click Remove. You may be asked to reboot your computer.

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Check to see if the issue has been resolved.

4. Disable extensions

  1. Type chrome://extensions on a Chrome tab and press Enter.
  2. You will be provided with a list of extensions embedded inside your Chrome browser.
  3. Look for a particular extension named Pepper Flash and disable it. (Most reported having had their sound issues resolved after disabling this particular extension.)
  4. In fact, it would be a good idea to delete all other extensions and install them again, while checking after each installation if you are getting sound.

To make sure if it indeed is some extension causing the problem, open Chrome in Incognito Mode.

To do that, press (Cntrl + Shift + N) on Chrome or click on the top right corner of your Chrome browser and select New Incognito Window from the menu provided.

Check to see if you are getting sound. If yes, then there might be an extension causing the issue.

5. Clear cache and cookies

  1. On your Chrome browser, click on the three vertical dots at the top right corner.
  2. Select More tools, then Clear browsing data.
  3. In the Clear browsing data window that appears, you have the option to set a timeline against which the data will be cleared. Select All time for a comprehensive clean up job.
  4. Click on Clear Data.
  5. There is an Advanced tab as well that you can check for additional options.

Restart your PC and check if the sound issue has been resolved, or read on for other steps.

6. Reset Chrome settings

  1. Click on the three vertical dots at the top right corner of your Chrome browser.
  2. Select Settings.
  3. Select the Advanced tab at the bottom.
  4. Select Reset at the bottom.
  5. There will be a confirmatory box, click on the Reset tab for the process to begin.

7. Update Chrome

  1. Click the three vertical dots at the top right corner of your Chrome browser.
  2. There should be an Update Google Chrome link shown if an update is available.
  3. Alternately, click on Help and About Google Chrome.
  4. Chrome will automatically check, download and install any update available.
  5. Relaunch when prompted to complete the installation process.

8. Uninstall and re-install Chrome

Un-installing Chrome:

  1. Start by closing all instances of Chrome already running on your device.
  2. Next, click on Start and select Setting.
  3. Select Apps.
  4. Select Google Chrome under Apps & features.
  5. Click on Uninstall.
  6. Select Also delete your browsing data if you’d like to delete all your info linked to your profile. Those include bookmarks and such.
  7. Click Uninstall for the process to begin.

To see how to properly install Chrome, we suggest you check our Chrome installation guide.

That’s all. There will be a new Chrome window shown after the installation is complete. This should rid you of all issues with Chrome, including sound not working.

If you used another method to restore sound in your favorite browser, let us know in the comments section.

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Frequently Asked Questions

  • To unmute Chrome, check your systems Volume mixer settings. We have detailed the steps in this guide.

  • If Google Chrome is muted, the most likely reason is that its volume is muted in the Volume mixer. Alternatively, you might have your tabs muted.

  • To enable sound in Chrome, activate the sound option in the browser site settings. Additionally, you can also adjust the volume for your entire device.

  • To unmute a website in Chrome, just right-click that website’s tab and choose the Unmute Site option from the menu.

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