Nvidia GeForce Driver 397.31 bugs: Display flickers white, low FPS, and more

By: Madeleine Dean
3 minute read
Nvidia GeForce Driver 397.31 bugs

The latest Nvidia GeForce Driver brings a series of useful fixes and improvements that will enhance your gaming experience on Windows PCs. The update fixes Doom crashes, Far Cry 5 game crashes, Rise of Tomb Raider flickering and corruption issues, Diablo III freezes and many more other bugs.

At the same time, Nvidia GeForce Driver 397.31 also brings issues of its own. There is already a list of known issues that you can check out on Nvidia’s website. Apart from these bugs, gamers also encountered other problems after updating their graphics cards.

Nvidia GeForce Driver 397.31 reported issues

1. Install fails

Many gamers reported that the update process often fails with various errors or simply freezes. If you’re experiencing the same problem, you can try to do a custom installation. Users confirmed that this quick workaround helped them install the update after the first attempt failed.

Also, install error 43 seems to affect many GeForce GTX 1060 cards from three particular hardware manufacturer. Nvidia is already aware of this problem and is working on a fix:

 Based on the emails I have received so far from end users, I believe the Code 43 error upon installing driver 397.31 on a GeForce GTX 1060 cards mostly/only affects cards from PNY, Palit and Gainward.

If you encountered this bug on cards from a different card maker, contact Nvidia support.

2. Screen flickers, resolution is broken, Windows won’t detect the second monitor

Some gamers experienced various display problems after updating their Nvidia GPUs. For example, the screen would flicker white, they had problems changing the resolution (800×600 max on 1080 monitors), Windows 10 failed to detect the second monitor, and so on. As one user points, this update is not suitable for everybody:

I had the exect same thing, my second monitor had no input and my resolution was really low. I think its just a bad update for some… i reinstalled the previous version of my drivers and now everything is working again!

If your computer fails to recognize the second monitor, check out this troubleshooting guide to fix the problem.

3. FPS drops

Gamers also experienced FPS drops on certain Nvidia GPU models such as the 1050TI. Reverting to a previous driver fixed the problem.

I had issues with 1050 ti (Gigabyte 1050TI WF OC4) Laggy UI in sove work software, drop in FPS in a game. Reverting to older fixed the issues.

4. Exclusive full screen won’t work

Some gamers can’t play their favorites games on full screen mode after installing driver 397.31. This is quite an annoying bug as it limits the overall gaming experience. Fortunately, this problem affects only a few games such as Destiny 2.

Destiny 2 has a problem with driver 397.31. Exclusive fullscreen doesn’t work, the game always reverts immediately to windowed mode whenever I use the game’s settings menu to change to fullscreen, or if I press Alt + Enter. This was not an issue with previous drivers, as I played the game today using 391.35 before updating the driver, and it ran fine in exclusive fullscreen.

The list of bugs reported by gamers doesn’t end here. These four issues have been reported by many gamers and so they ended up on our list. If you encountered other issues after installing the latest Nvidia driver updates, tell us more about your experience in the comments below.

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