What to do if pop-up window won't go away on Windows 10/11

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pop-up window won't disappear

8 solutions to remove stubborn pop-up windows

  1. Force-close the pop up window
  2. End background process
  3. Reboot your computer
  4. Use Windows’ built-in maintenance function
  5. Restore your system to an earlier time
  6. Use Malwarebytes or Adwcleaner
  7. Install Windows Updates
  8. Uninstall & reinstall programs

Pop ups are relatively common features of Windows computers today. More often than not, a pop up serves as a notification or short cut on a computer’s screen, and this would normally go away on its own or simply by clicking exit. However, at times, due to a host of individual or combined factors, a pop up window won’t go away.

If you are having this problem, you are in the right place. This article is developed to proffer solution(s) to the pop window won’t go away problem.

Basically, pop ups are some kind of unsolicited messages or notifications from computer programs (system and installed programs). This is inclusive of web browsers like Chrome, Firefox and others programs that use the Internet. Most times, these pop ups request your approval or decline, and at times, it could constitute a lot of nuisance.

This becomes worse when a pop up window won’t go away, and no matter how hard you try, it just stares right back at you on your computer screen.

While there are many factors that could make a pop up window not to go away, the most significant of these factors is malware or virus attack, which disrupts computer system’s performance.

Other factors, which could be responsible for the pop up window error include incomplete installation of  program(s), high CPU (frozen system), apps running in background, corrupt .exe files and more.

Nevertheless, this article has provided some of the best, proven, solutions to resolve this issue.

What you can do if pop up window won’t close

Solution 1: Force-close the pop up window

This is the basic method for shutting down a program, and it can also be employed to close a pop up window. To force-close a pop up window on your computer, simply press the Alt + F4 keys.

If a pop up window won’t go away as a result of a minor technical issue, then force-closing it should ensure it doesn’t show up again. However, if the error is caused by more severe factors like file corruption, system malfunction or malware attack, this method might be ineffective. In this case, you can try the next solution.

Solution 2: End background process

A program running in the background might become infected, thereby resulting in a pop up window that won’t go away.

To end such infected process, follow the steps outlined below.

  • Press Ctrl + Alt + Delete
  • Click the “Task Manager” icon.
  • Select “Processes”.pop up windows wont go away
  • Right-click on an infected process and select “End process”.

If the pop up window won’t go away, try the next solution.

Solution 3: Reboot your computer

At times, a pop up window won’t go away from your home screen simply because of a minor system malfunction, which could range from clogged up files to a technical glitch. In this case, a simple reboot is usually the ultimate solution. System reboot automatically clears off temporary files from your computer, and this, most times, fixes the pop up window won’t go away error.

To reboot your computer system, simply restart it or outrightly power it down and power it up again. If this action fails to remove the pop up window, you can try the next solution.

Solution 4: Use Windows’ built-in maintenance function

This solution is specific to Windows users, who are having the issue of pop up notifications that won’t go away. Windows maintenance function should clear the notification pop ups from your screen.

Follow the steps below to execute this function:

  • Click on the “Start” button.
  • In the search box, input the keyword – Control Panel and press “Enter”
  • Navigate to the top right of your computer screen and locate “View by”.
  • Change the default “View by” option from “Category” to either “Large Icons” or “Small Icons”.
  • Click on “Security and Maintenance”.
  • Select “Change Security and Maintenance Settings”.pop up windows wont go away
  • Navigate to “Maintenance Messages” and locate the “Windows Backup” checkbox.
  • Uncheck the box.
  • Save your changes by selecting “OK”.
  • Reboot your computer system.
  • After your computer has restarted, repeat the steps up to the sixth step.
  • At the seventh step, under “Windows Backup” checkbox, check the box.
  • Select “OK” and restart your computer.

Note: This process is specifically recommended on Windows 10. If, after trying this method, your pop up window still won’t go away, you can try the next solution.

Solution 5: Restore your system to an earlier time

System restore could be the ultimate solution to the pop up window won’t go away error. This is because; it restores your system to an earlier time, before the error.

To run a system restore, follow the steps outlined below.

  • Click the “Start” button.
  • Input the keyword “restore or system restore” in the space provided.
  • On the pop up options, select “System Restore“.system restore breakpoint has been reached
  • Click on “Next”
  • Select “Next” again.
  • On the displayed window, click “Finish”.

This action will automatically restart your system, and your computer will be restored to an earlier time; a day, two days or more. If the system restore process fails to permanently remove the pop up window, proceed to the next solution.

Solution 6: Use Malwarebytes or Adwcleaner

If a pop up window won’t go away, the most likely problem is virus or malware attack. Hence, the way to go is to run a scan and clear off malware, and viruses from your system. Two recommended tools in this regard are Malwarebytes and Adwcleaner. These tools will free up your system and remove the malignant pop up window from your screen.

You can try the next solution, in case the problem is not related to malware or virus attack.

Solution 7: Install Windows Updates

Installation of latest Windows update will improve the operability of your computer. As such, it will repair some corruptions on your computer system (even the pop up window won’t go away error).

Basically, Microsoft occasionally notifies users of new updates. However, you can check for updates and install them directly. To do this, follow the steps outlined below.

  • Click “Start”.
  • Type “Windows Update” in the searchbox and click Enter.
  • Install all available updates (if any), by clicking on Select “Install Updates”.pop up windows wont go away
  • Wait for a couple of minutes for all the updates to install.
  • After successful installation, Windows will automatically restart.

Installing all available updates on your Windows computer should remove the pop up window from your screen. If this process is ineffective against the pop up window error, you can try the next method.

Solution 8: Uninstall & reinstall programs

If a pop up window is associated with a corrupt or damaged app, the ultimate solution might be to uninstall the app (and reinstall it), provided all other options have been exhausted.

You can uninstall any program on your computer by following the steps below.

  • Click the “Start” button.
  • Tap on “Control Panel”.
  • Select “Programs”.
  • Under “Programs, click “Programs and Features“.Programs and Features
  • Locate the affected app and click on it.
  • Select “Uninstall” and let the process run.
  • After uninstalling the program, you can download it again and reinstall it.

To uninstall a program on Windows 10, you can also follow the simple steps outlined below:

  • Click on “Settings” and select “Apps”.
  • Under “Apps”, click “Apps & Features“.apps&features windows 10
  • Click on the affected/desired app or program.
  • Click the “Uninstall” button
  • Confirm the uninstall by clicking on the pop up “Uninstall” key.
  • Follow the prompt command to complete installation
  • Download & reinstall the program.


Pop ups are common occurrences on computer systems today, and they are especially common on systems with web browsers and internet connections. At times, a pop up window won’t go away no matter how hard you try to close it. This is caused by many factors.

In this article, we have compiled some of the best solutions to fix the pop up window won’t go away error on your computer system. Essentially, at least one of the above outlined solutions should permanently remove a stubborn pop up window from your computer screen.


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