- Many users reported the error: There was a problem connecting to Blizzard services, while trying to play games on Battle.net.
- Make sure that your game files and add-ons are not corrupted because they can be responsible for this issue.
- Use a suitable VPN found below if you don't have a good internet connection speed.
- Run a diagnostic of your network to establish whether the problem is local or from outside.
Blizzard’s games are great, but many users reported There was a problem connecting to Blizzard services while trying to play them.
This issue affects the latest Blizzard games, namely the ones we play on Battle.net. Blizzard Battle.net is a pretty popular online gaming platform provided by Blizzard Entertainment.
The service allows online multiplayer for games such as Overwatch, StarCraft, World of Warcraft, Diablo, Hearthstone, and Heroes of the Storm.
Numerous users have reported this issue on Blizzard forums:
I can’t even login to the battle net even though I have internet access. Whenever I tried logging in it shows up as could not connect to Blizzard services with the code BLZBNTBGS80000011 (1001). Please fix this as I can’t even login into overwatch manually as it’s connected to the battle net.
Others have reported this issue with almost all games featured on Battle.Net.
Same here, I can’t log in to battle net desktop app, I’ve tried WoW, heroes of the storm, overwatch manual login (by using the game *.exe) none of them worked.
But the connection to blizzard/battle net via browser is fine.
Edit: I’ve power cycled my modem/router, flushed DNS, used google DNS, none of them worked.
- Best privacy protocols and military-grade encryption
- Geo-restriction bypassing for streaming services and websites
- Access to over 6 000 servers worldwide
- Unlimited number of connections to different locations
Why is BattleNet not connecting?
Straight to the point, for a number of reasons. You can have connection issues on Battle.net due to outdated or incompatible drivers, DNS network conflicts, or background applications.
So, it’s possible to resolve this issue by following these tasks and tweaking your settings for a more reliable network connection.
You’re not the only one in this situation with Battle.net, so different users reported other errors such as:
- Battle.net connection issues (Battle.net stuck on connecting or attempting to reconnect)
- can’t connect to Blizzard servers – the game was unable to log you in through Blizzard services
- can’t connect to Battle.net but internet works
- Battle.net not opening (error codes BLZBNTBGS80000011, BLZBNTBGS000003F8)
- Starcraft 2 can’t connect to Blizzard services
- Cannot connect to Battle.net Diablo 2
- Unable to connect to Battle.net services Modern Warfare or Heroes of the storm connecting to streaming server
What can I do when BattleNet is not connecting?
- Is Battle.net down?
- Run a reset
- Use a gaming-friendly VPN
- Run a diagnostic on your network
- Reinstall Battle.Net
Therefore, let’s tackle this popular concern regarding Battle.net and see how you can practically fix this error using our documented options.
1. Is Battle.net down?
A good way to start the day regarding Battle.net connecting issues is to check if the game servers are down.
In order to do so, you have two quick options. Firstly, it’s effective to check it with Downdetector.com to see the service status.
The alternative is to stay updated with Battle.net stories on social media like Blizzard CS and see the latest posts regarding the platform and games.
Once you have done this, you identified the error and now action accordingly to resolve it by reaching the Blizzard support team.
2. Use a gaming-friendly VPN
The connection to the Blizzard services might be blocked by your ISP or some regional restriction. In any case, this issue will go away if you use a gaming-optimized VPN. For gaming, we’ve tested ExpressVPN and it worked perfectly.
Virtual private network service will simply bypass any restriction and allow you to reach the servers you want to access.
- Get a VPN subscription from ExpressVPN.
- Download the software and install it on your PC.
- Log in to your account to launch the VPN.
- Now, click on All locations to choose different servers.
- Press the Power button and connect to high-speed servers.
- Go to Battle.net and play your games at maximum performance.
Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.
It’s just a matter of opening the recommended VPN software and choosing a remote server to connect to, closer to the Blizzard servers.
If you can’t connect to any game at all, here’s a list of IPs based on your location across the world.
- US West – 184.108.40.206
- US Central – 220.127.116.11
- Brazil – 18.104.22.168
- Europe – 22.214.171.124
- Europe – 126.96.36.199
- Korea – 188.8.131.52
- Taiwan – 184.108.40.206
Using a professional VPN while you play on Battle.Net can enhance your gaming experience. When your PC is very far from a server, the VPN improves lag and reduces ping, helping you avoid network throttling as well.
Cherish any Battle.net game at high speeds using this VPN with optimized servers.
3. Run a reset
- Reset your user interface to make sure your files and add-ons are not corrupted.
- Followed by a reset of your network devices to make sure your router hasn’t become flooded with data.
- Release and renew your IP and flush your DNS to resolve network conflicts. To do that, start Command Prompt type the following command, and press Enter:
- Update your drivers and operating system to resolve any compatibility issues.
- If you’re using a wireless connection, optimize your Internet connection to rule out a connection issue.
- Close all other applications to resolve software conflicts and free up resources.
4. Run a diagnostic on your network
- Unzip the WinMTR.zip file to the Desktop.
- Open the WinMTR folder and select the 32 or 64-bit version according to the version of Windows you’re using.
- Run the WinMTR.exe.
- Type the IP address you want to trace in the Host field.
- Once you notice the connection issue while playing, play for about a couple more minutes, then minimize the game and click on Stop, and save your results to track the problem.
To get the correct IP, you will actually need to open the game and play it for a bit. While running the game, press Ctrl+Shift+N and it will bring up the in-game network diagnostic graph.
Or alternatively, you can go to Video, then select Options and click on Display Network Performance Graph. In the top left corner, you will find the IP address you want to run WinMTR to.
If you notice connectivity spikes, don’t hesitate to contact your Internet provider and ask them about the situation.
5. Reinstall Battle.Net
- Press Windows.
- Type in control and open the Control Panel.
- Under Programs select Uninstall a program.
- Select Battle.net, right-click in, and select Uninstall.
- Restart your PC.
- Go to the official Battle.Net website and download a fresh copy of the Battle.Net client.
- Install it following the on-screen instructions.
On the other hand, you could use a third-party uninstaller to get rid of your old Battle.Net client, since they also get rid of any residual data and files that normally don’t disappear after a typical uninstall.
Moreover, this type of program keeps your PC safe and clean with a single click and removes malicious browser plug-ins and toolbars, protecting your privacy while you navigate online.
Without any cache and unused files, you will recover more space on your hard drive and reinstall Battle.Net problem-free.
Why do I keep losing connection to Blizzard?
Coming back at it, Blizzard service can be impacted by your network connection by different settings on your PC.
It may be your ISP that interrupts your connection with this game publisher or might be due to a flawed operating system or drivers.
These are some solutions that can help you fix There was a problem connecting to the Blizzard services error, so be sure to try them all.
If the connection problem is not local, coming from the devices in your network, or from the target servers, you can bypass this with a VPN tool.
That’s why we recommend using the best VPNs for gaming that will also improve ping time and gameplay simultaneously.
If you have any other suggestions, don’t hesitate to leave them in a comment below because they might help other users like yourself.