10 Ways to Fix or Remove Broken Image Icons on Google Chrome

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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  • Google Chrome is a great browser, but some users experienced a broken image icon, making some websites unusable.
  • If many pages are opening in Chrome without their images, switch JavaScript and the extensions to fix it.
  • You can try resetting your browser and checking the antivirus you are using, as it may be interfering with Chrome.
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When a website image doesn’t display in Google Chrome, you’ll usually get a broken image icon. This red x or broken image icon highlights a missing picture on a page.

If lots of pages are opening in your Chrome browser without their images, then try adjusting any of the following settings.

This isn’t the only issue, and many users reported blank pages in Chrome, but we covered that issue in a separate guide.

Google Chrome is a great browser, but many users reported broken image icon in Chrome. This problem will make certain websites unusable, so it’s important to fix it.

Speaking of image problems, users reported the following issues:

  • Broken image icon Firefox, Internet Explorer – According to users, you might be able to experience this issue in other browsers including Firefox and Internet Explorer. If the problem appears in other browsers, the issue is related to your system or to your network configuration.
  • Pictures not loading on websites Chrome – Many users reported that pictures aren’t loading on websites in Chrome. To fix the problem, be sure to check your Chrome settings and disable your antivirus.
  • Images won’t load in Chrome – Sometimes this issue can appear if JavaScript is disabled in your browser. If that’s the case, simply enable JavaScript and the problem will be resolved.
  • Chrome showing broken images – In some cases, extensions can lead to this problem, and if you noticed that your images are missing, simply disable or uninstall your extensions and check if that solves the problem.

Why do images appear broken in Chrome?

If a certain image isn’t appearing it your browser, it’s probably not available on the server or the image link isn’t up to date.

Your settings can also cause this problem, so make sure that images are allowed to load. Corrupted cache can also cause this issue, so make sure to clean it regularly.

However, this issue can be fixed easily, and in this guide we’re going to show you what to do if images are not loading in Chrome.

Quick Tip:

Try loading the same pages with a different browser. It’s no secret that Chrome tends to use a lot of resources and that can sometimes lead to page loading issues, including the broken image error.

Troubleshooting may take time, so switching to a lighter browser is the quickest way to go. Opera is a great alternative, with a similar user experience and extra features like an adblocker, antitracking, and a VPN.


Open as many pages as you like and enjoy their images with Opera browser’s smooth experience. Try it out now!

How do I fix a broken image icon in Chrome?

1. Check if the Show all images option is selected

  1. First, you should click the Customize Google Chrome button at the top right of the browser and select Settings.
    Pictures not loading on websites Chrome
  2. Go to Privacy and security.
  3. Then you should go to the Site settings.
  4. Select Images.
  5. Enable Sites can show images.

If some images aren’t loading in Chrome, then that might be because the Show all images option isn’t selected.

2. Switch on JavaScript

  1. Click the Menu button. Now select Settings.
  2. Go to Site settings.
  3. Select Javascript.
  4. Lastly, select Sites can use Javascript.

Some websites use JavaScript to display content, so if pictures are not loading on websites then you need to enable it from Chrome’s settings.

3. Switch off your extensions

  1. Press the Customize Google Chrome button and then go to More tools. Click Extensions.
  2. Click the Enable check box beside each selected extension to disable it.
  3. Now restart the browser and the broken image icon should be gone.

If you see broken images in Chrome, it might be because of your extensions.

There’s a wide array of extensions available for Chrome, and certain extensions can interfere with your browser and cause this issue to occur.

However, you can fix the issue simply by disabling the problematic extensions.

4. Check your antivirus

According to users, broken image icon in html because your antivirus interferes with the browser. To check if your antivirus is the problem, be sure to disable it temporarily.

Even if you disable a third-party antivirus, Windows will activate Windows Defender instead, so your security won’t be compromised.

If you don’t want to disable your antivirus entirely, you can disable certain network-related features such as a firewall and check if that helps.

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If not, try removing your antivirus and check if that helps. If removing the antivirus solves the problem, then you should consider switching to a different antivirus solution.

Choosing the proper antivirus software based on compatibility and needs will undoubtedly relieve stress and save your work.

It is essential to understand the importance of verifying an antivirus’s compatibility with your PC’s operating system and system requirements before installing it.

A compatible antivirus will not slow down your computer or laptop, not to mention that it will be able to defend you from viral threats and it will not block certain images on Chrome.

5. Clear Google Chrome’s Cache

  1. Press Ctrl + Shift + Delete in Chrome.
  2. You could just select every check box there. If you want, you can go to the Advanced tab and select all options there as well.
    time range Chrome showing broken images
  3.  Press the Clear data button, and restart the browser.

The cache stores browsing data, and if you’re getting broken image icon emoji, then it’s possible that your cache is the problem. However, you can fix that with the steps from above.

6. Reset the browser

  1. Enter the following in the address bar: chrome://settings/

  2. Scroll to the bottom of the page, and press the Reset and cleanup.
  3. Click Restore settings to their original defaults.

  4. Click on Reset to confirm.

If none of the above solutions have fixed broken image icon with png files, then you need to reset the browser. This will effectively restore its original settings and delete all installed extensions, plug-ins etc.

7. Use Google’s DNS

  1. Click the network icon in your Taskbar. Now select your network from the menu.
    network options Broken image icon Firefox
  2. Now select Status and then navigate to Change adapter options.
  3. List of network connections will appear. Next, right-click your network and choose Properties from the menu.
    properties Pictures not loading on websites Chrome
  4. After that, select Internet Protocol Version 4 (TCP/IPv4) and choose Properties from the menu.
    internet protocol version 4 Images won't load in Chrome
  5. Select Use the following DNS server addresses and enter as the Preferred and as Alternate DNS server. Lastly, click OK to save changes.
    use the following DNS Chrome showing broken images

If your browser isn’t showing images, it might be because of your DNS issues. Sometimes there might be a problem with your ISP or network connection leading to this issue.

To fix the problem, you might want to try using Google’s DNS. Switching to Google’s DNS is simple and you can do it by following the above steps.

After doing that, check if the problem is resolved. Keep in mind that switching to a Google DNS might make your connection slower, but it should fix the problem with images.

8. Check if Chrome is up to date

  1. Open Chrome and click the Menu icon in the top right corner. Choose Help and then select About Google Chrome from the menu.
    about google chrome Broken image icon Firefox
  2. A new tab will now appear and Chrome will check for updates. If any updates are available they will be downloaded and installed automatically.
    check for updates Pictures not loading on websites Chrome
  3. Once the updates are installed, restart your browser.

If you’re having issues with Google Chrome and broken images, it might be because the software is out of date.

Usually Chrome checks for updates automatically, but you can also check for updates manually.

Once Chrome is up to date, check if the problem is resolved. The latest updates usually fix major problems, so be sure to keep your browser up to date.

9. Rename Chrome’s data folder

  1. Firstly, make sure that Google Chrome isn’t running.
  2. After that, press Windows key + R and enter %localappdata%. Next, press Enter or click OK.
    localappdata run window Pictures not loading on websites Chrome
  3. Navigate to Google\Chrome\User Data
  4. Next, locate Default folder and rename it.
    default folder Images won't load in Chrome

According to users, if you see a missing image icon in Chrome, the issue might be related to Chrome’s data folder. To fix the problem, you need to find this folder and rename it.

10. Try using Beta or Canary version

chrome canary some images not loading in chrome

If images won’t load in Chrome, you might want to try out a Beta version of Chrome.

This version has the latest patches, and if this problem is caused by a bug in Chrome, the Beta version should fix it.

Keep in mind that Beta version might have few issues now and there, but it might fix your problem with broken images.

In addition to the Beta version, you can also try using the Canary version. This version has some upcoming features, but it’s also a testing version, so it might not be as stable as other versions.

It’s worth noting that broken images might have more to do with the Web pages than your Google Chrome settings. The images might have been removed without updating the site page.

In some instances you might even encounter unresponsive pages in Chrome, but that can be easily fixed by following the instructions from our guide.

Alternatively, the page might not include the correct image location. However, the above steps could still restore lots of missing pictures on websites. 

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