Salesforce is a cloud-based SaaS (Software as a Service) that’s specialized in CRM (Customer Relationship Management). You can make use of its features to connect with your partners and customers in a more seamless manner by using cloud technology.
There’s an interface used for case and task management and a system that can route and escalate important events automatically, for increased efficiency. Additionally, customers can locate a dedicated portal where they can track their own cases, or set email alerts.
As a customer, it’s even possible to use social networks to partake in company conversations on social media platforms, perform Google searches, or even perform handle analytic tasks, all from the same place.
Salesforce’s system requirements
Remember, Salesforce is not a desktop program, so it doesn’t have any standalone requirements. You can access Salesforce through your web browser, which becomes a requirement by itself, along with a stable Internet connection.
Therefore, here are the requirements your PC must meet so you can use Salesforce on it:
- Supported web browser:
- Internet connection: required to access and use the service
- Browser configuration:
- Cookies: enabled
- TLS: 1.2, or if it’s not available, you can use 1.1
Salesforce had a bunch of desktop clients, such as Chatter, Connect Offline and Data Loader, but it seems these tools have become obsolete. The only Salesforce utilities you can use outside of your web browser are the mobile apps for iOS and Android.