Windows 10 flashing screen, Can’t do anything

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling diverse...
Affiliate Disclosure
  • Windows 10 flashing screen issues can have serious consequences over the way you use your PC.
  • We created the guide below that will help you solve them, so feel free to apply the given steps.
  • With the screen working properly again, you can get back to using the best screen sharing tools.
  • Don’t hesitate to bookmark our Windows 10 Errors Hub for similar recommendations and tips.
Windows 10 flashing screen
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After upgrading to Windows 10, some users have reported that they are experiencing a problem with a flashing screen.

Fortunately, we are here to solve your problem, just follow some of these further instructions and your monitor won’t flash ever again.

How can I deal with screen flashes in Windows 10?

  1. Automatically update drivers
  2. Enter the Safe Mode and Clean Boot
  3. Scan the computer for viruses
  4. Update GPU drivers
  5. Update monitor drivers
  6. Disable Windows services
  7. Update Windows
  8. Update Windows 10 apps
  9. Delete Windows 10 apps
  10. Change the monitor refresh rate
  11. Perform a Windows Recovery

1. Automatically update drivers

  1. Download DriverFix and install it into your PC.
  2. The tool will immediately start scanning your computer for outdated drivers. Have patience while the scanning procedure to complete.
  3. You will get a detailed list of all the identified problems. Select which drivers you want to update and DriverFix will download and install them.DriverFix updating drivers
  4. Finally, restart your PC for the changes to take place.

After upgrading to Windows 10, it’s not that uncommon to discover they you’re still using unsuitable drivers.

Outdated versions can cause a lot of problems. Chances are that’s what is bothering your screen too, so don’t hesitate to use DriverFix for a quick drivers’ update.

You need to be a pro to use this tool. It doesn’t require any effort to install it and then, simply follow the steps detailed above.



When facing Windows 10 flashing screen issues, you’re entitled to suspect a driver-related cause. Use DriverFix to easily update drivers!
Free trial Download here

2. Scan the computer for viruses

try out Bitdefender

It is always a good idea to scan your computer for viruses or other malicious software. You can use Windows Defender, of course.

However, a great alternative is none other than Bitdefender. This tool efficiently scans your computer for viruses or spyware and helps you to get rid of them.

Also, you’ll most likely appreciate that it is lightweight and requires no special skills or attention coming from your part. You can simply rest assured that this antivirus never leaves a trace of malware behind.

Bitdefender Antivirus Plus+

Bitdefender Antivirus Plus+

This antivirus can easily scan your PC for malware and solve the flashing screen issue. Eager to try it out?
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3. Enter the Safe Mode and Clean Boot

  1. Restart your PC.
  2. While your PC is booting, press and hold down the Shift key on the keyboard and click the Restart option while still holding down the Shift key.
  3. Click the Troubleshoot icon.
  4. Click the Advanced options icon.Windows 10 screen flashing on and off
  5. Then, on the next screen, click the Startup options icon.
  6. Select Safe Mode with Networking.
  7. Click the Restart button and your PC will reboot.
  8. After reboot, you will see the Startup settings screen.
  9. To enter Safe mode, press the appropriate function key, for example, F4.

Up next, check if the problem still appears in the Safe Mode.

That’s a troubleshooting option for Windows, that starts your Windows with limited amount of features, so you’ll be able to see if some of Windows features are causing the problem.

Safe mode is not working on Windows 10? Don’t panic, this guide will help you get past the booting problems.

If the issue doesn’t occur in Safe Mode with networking, then proceed to the Clean Boot steps given below.

If the issue doesn’t appear in the Safe Mode, then perform a Clean Boot in order to determine which software is causing the flashing screen problem.

To perform a Clean Boot, follow these steps:

  1. Go to Search.
  2. Type msconfig in the search box, and then click msconfig.
  3. On the Services tab of the System Configuration dialog box, select the Hide all Microsoft services check box, and then go to Disable all.
  4. On the Startup tab of the System Configuration dialog box, tap, or click Open Task Manager.
  5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
  6. Close Task Manager.
  7. On the Startup tab of the System Configuration dialog box, click OK, and then restart the computer.

But before performing a Clean Boot you should know that it might damage your system is something goes wrong, so be very careful while performing it.

If you’re interested in how to add or remove startup apps on Windows 10, check out this simple guide.

Can’t open Task Manager? Don’t worry, we’ve got the right solution for you.

4. Update GPU drivers

  1. Go to Search, type devicemngr, and open Device Manager.
  2. Expand Display Adapters.
  3. Right-click your graphics card, and go to Update driver software.Windows 10 flickering start menu
  4. Follow further on-screen instructions.
  5. If a new update is available, wait for the process to finish and install the update.
  6. Restart your computer.

A logical cause of the screen flickering problem is an outdated graphics card driver. So, we’re going to update the GPU driver, and see if there are any positive effects.

In case you’re not sure how to update your GPU driver, follow the above steps or even better, use the DriverFix tool.

5. Update monitor drivers

  1. Go to Search, type devicemngr, and open Device Manager.
  2. Expand Monitors.
  3. Right-click your monitor, and go to Update driver software.Windows 10 flickering screen Lenovo
  4. Follow further on-screen instructions.
  5. If a new update is available, wait for the process to finish and install the update.
  6. Restart your computer.

The same thing applies to your monitor drivers. Outdated monitors can cause the flashing screen problem as often as outdated GPU drivers.

Just apply the above tips or use DriverFix to correct the issue.

6. Disable Windows services

  1. Go to Search, type services.msc, and open Services.
  2. Find Problem Reports and Solution Control Panel, right-click it, and choose Stop.
  3. Do the same thing for Windows Error Reporting Service.
  4. Restart your computer.

Some users also reported that disabling Problem Reports and Solution Control Panel and Windows Error Reporting Service services also solve the problem.

7. Update Windows

Run a System Scan to discover potential errors

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It’s not always a good idea to install the latest Windows 10 updates. Because some of them may disrupt your operating system. For instance, a bad update may cause the screen flashing problem.

So, what’s the solution in case of a bad update? Well, install some more updates!

If the screen flickering problem was indeed caused by a Windows update, Microsoft will eventually acknowledge it and release a fixing patch.

To install the latest updates, go to Settings > Update & Security, and check for updates. If a new update is available, your computer will download, and install it automatically.

Having trouble updating your Windows 10? Check out this guide that will help you solve them in no time.

8. Update Windows 10 apps

Some users have also said that it’s possible for some Windows apps to cause the screen flashing issue. So, we’re going to apply the same practice as for Windows Update. We’re going to update all your apps.

Windows 10 flashing screen Dell

To update your Windows apps, simply go to the Microsoft Store, click the three-dotted menu, and go to Downloads and updates.

If any new updates are available, simply click Get Updates, and the updating process will begin.

Want to automatically update your Windows 10 apps? Check out this quick article and find out how to always stay up to date.

9. Delete Windows 10 apps

Windows apps

If updating Windows apps didn’t get the job done, we’ll get more extreme, and delete the troublesome app(s).

Since this can be a difficult and time-demanding task, check out our detailed guide about deleting Windows apps to make your life easier.

10. Change the monitor refresh rate

  1. Go to the Settings app.
  2. Now, head over to System > Display > Display Adapter Properties.
  3. Go to the Monitor tab.
  4. Change Screen refresh rate according to your monitor’s capabilities.Windows 10 flashing screen on boot

Another cause of the flashing problem could be a wrong monitor refresh rate. So, search through your monitor’s manual for the best refresh rate it’s compatible with, and change it accordingly.

Use the above steps to change the refresh rate of your monitor.

11. Perform a Windows Recovery

perform a Windows Recovery

  1. Go to the Start menu.
  2. Click on PC Settings.
  3. Go to Update and Security, and choose Reset this PC.
  4. Under Reset your PC, click on Get Started, click Keep my files and follow further on-screen instructions.

If none of these steps helped you with your flashing screen problem, you might try with performing a System Recovery.

Recovery is different from installing a new copy of the system, because it doesn’t affect installed files, so you can perform a Recovery without fear of using your files or settings.

To perform refresh your PC without affecting your files, follow the above steps.

If you are having trouble opening the Setting app, take a look at this handy article to solve the issue.

If you need more info on how to use the Reset this PC feature on Windows 10, take a look at this complete guide that will help you better understand how it works and what it does.

On top of these, do note that there are several issues or error messages you may encounter on the way:

  • Windows 10 screen flashing on and off – Your screen may not flash constantly, but only in certain time intervals.
  • Windows 10 flickering start menu – There’s a chance your screen will flash only when you open the Start Menu.
  • Windows 10 flickering screen Lenovo – The screen flickering issue is more common on Lenovo devices.
  • Windows 10 flashing screen Dell – The screen flashing problem is also common on Dell devices.
  • Windows 10 taskbar flickering – Once again, there’s a chance only one part of the screen will flash, in this case, the taskbar.
  • Windows 10 flashing screen on boot – Screen flashes on boot are also common in Windows 10.
  • Screen flashing Windows 7 – Although more users experienced this problem in Windows 10, it’s also common in Windows 7.

We hope that these steps helped you to solve the problem with a flashing screen. But, if you have any questions or suggestions, please express your thoughts in the comments section below.

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The desktop has been refreshing every 30 second. It started yesterday after I upgraded Adobe Creative Cloud to the latest version. I found a fix today: Turn OFF creative cloud file sync. Nothing flashing any more. Very nice!

The display driver might be also a reason. I know this because I used OSToto Driver Talent to scan my computer and it detected the display driver was corrupted. Then I made a click to fix the driver by Driver Talent.

How can I do any of this when there is nothing but a flashing blue screen and a circle of dots in the centre of it? No start no nothing

My Toshiba laptop has exhibited this problem since going to W10.
It is intermittent and of varying intensity. When screen is flashing keyboard is dead so only solution has been to power off completely and re-power up when hopefully system then works. As problem is not reproducible then it is difficult to know if any course of action has ‘cured’ problem.
A friend suggested removing power lead and/or battery

My battery looks OKish. It runs down faster than it predicts but
does recharge OK as judged by battery view app.

I am working through another blog official MS W10 one with570
people who also have this problem.

However last night with battery in and mains power in, when flashing occurs
I removed mains and system immediately shut down. It would not
restart until mains power chord put in even though battery was in and charged, then restarted normally

If this is consistent – I have done it three times so far- it
would indicate a power problem but whether a new battery would help I am not sure . I shall continue to run on power plus
battery and when flashing screen occurs remove mains power

I can find no task manager. Just blinking purple screen with constant round circle of dots. Hard & sof boots go to same thing. Hold down shift key, same thing. Three is no menu, just a blinking screen. None of these fixes help at all. How can I get into safe mode??? None of the articles on getting into safe mode work. After Windows sounds, it goes to blinking purple screen

I have found that by choosing a “High Contrast Theme,” the flickering has stopped (although I have just done this, so I don’t know whether it is gone for good). To do this: Right Click on Desktop > Personalize > Themes > Theme Settings > High Contrast (I picked High Contrast White).

Hope that helps!

These are two very general fix suggestions and one very drastic one… And neither of them are specific to the problem. These two fixes could be suggested as fixes for dozens of issues, and none of them are appropriate or proportional to the problem they are trying to fix.

This problem is frequently caused by missing files in the directory:

Before running a full system restore, I would highly recommend running some very basic and SAFE diagnostics.

Firstly, when Windows 8 or above has a corrupt file it’s very easy to fix. Here’s a simple set of tasks you can do. These are especially essential if you have upgraded to Windows 10 recently.

These first two steps can be skipped if you have run them recently. If you’ve never run them before, run them before you do ANYTHING else.

1) Check disk

run the following command from and admin command prompt, replacing the C: with the drive your Windows install resides upon:

chkdsk c: /f

The command will need you to reboot your computer to actually perform the scan. When prompted, schedule the scan then reboot your PC.

Watch the scan itself. If there is a major issue with your hard disk it will identify it at this point, so you need to keep an eye on it. If anything says anything about bad sectors, shut the PC down as cleanly as you can manage and take it to you preferred geek or IT support person.

2) Check the install repository

This command makes sure that Windows local repository of files is clean and is essential to ensuring the success of step 3. Many people say do step 3 first and then 2 if there is a problem. I recommend steps 1 and 2 as part of your quarterly maintenance routine, and if you haven’t done it recently you might as well do it now.

Again, run this command from a admin command prompt:
dism /online /cleanup-image /restorehealth

If the program finds a problem, it will try and fix it, even going as far as contacting Microsoft to get a clean version of any corrupt files (you obviously need to be online for this to work).

3) Scan you Windows install for corrupt or missing files:

This command compares your installed Windows files to their checksums on record. If they don’t match, SFC will install a clean version from the install repository (that you checked for errors in the last step). If directories do not have the required permissions this should also fix that, and if COM has bad permissions this can fix it, but not always. If COM goes really bad then a full restore may be your only move.

The command to run (again in an admin prompt):

sfc /scannow

That should produce a log file in WindowsLogsCBSCBS.log and will list any errors and what it did to fix it (if it could actually fix it).

If these steps don’t resolve your problem, talk to your preferred support person/geek for your next move.

Good god this upgrade killed half the population with minimal help from Microsoft which in my opinion now is heading so down hill for the average user .Will never buy into this product again it’s a geeks only operating system with Apple users just wondering why we put up with this ever changing OS

I’ve had this happen twice now with customers’ computers that they’ve brought in after doing the upgrade themselves, and both times the computer had been upgraded from Windows 7 and had Dropbox installed. I determined that Dropbox’s shell extension was the culprit, and booting into safe mode and uninstalling Dropbox fixed it in both cases, at which point I could reinstall Dropbox with no further issue.

Thanks! that might be my culprit as well. I couldn’t fix it, so I downgraded back to Win 7, and now I’ve lost my antivirus and adobe reader. what a pain.

I got a same issue with my ACER E5-571P-59QA Laptop, after I restore it to factory settings and reinstall of Windows 10 is working fine.

In my case I don’t have any important things in drive so I restored it to factory settings. So careful on that.

I did the safety mode with and without network and it was fine both time but when I clean booted and restarted the laptop the flicking continued and now because of the flicking i can run safety scanner or recovery!!

I just went through the exercise of disabling everything and then re-enabling everything, and for me it turned out to be “iCloud Photos” that was causing my issues. Once I disabled it in the Task Manager -> Startup window, everything stopped flashing.

This fix worked for me. Thank you very much! I’m a newbie per se and I was able to follow these instructions with no problem. Thanks again.

I could not use the search in safe mode, so I had to select system prompt to write in msconfig. It did not work until I selected diagnostic start up before restarting. It took several attempts, but it finally worked.

iCloud Photos was causing mine to flash. It would give me a message that it couldnt’ find the storage folder. I initially tried the error reporting service published by others and it didn’t fix the issue, but rather got worse. I did open the task manager (Ctrl Alt Del) selected Task Manager, and then ordered the processes by CPU demand–if you don’t know how to do this, just scroll down till you see the process with the highest percentage. Click on the process and disable. Problem solved, good luck!!

I also had this same problems on two separate laptops after upgrading from windows 8.1 to windows 10.
After trying a multitude of ‘fixes’ as reported in this and other sites I finally found the solution.
iCloud was totally responsible for the screen flashing. In fact it was only the ‘photos’ trying to sync that was causing the problem.
I managed to get iCloud open between the screen flashes and unticked ‘photos’.
Then rebooted and everything working OK

I followed the instructions, but when presented with an option for entering safe mode (or anything else) my keyboard is dead, so I’m just stuck with a useless desktop.

I have done all those steps to disable in Task manager. But still the problem exists. I’m just tired of it

Hi All,

Do this!

1. Open task manager
2. Run new task “msconfig” (System Configuration)
3. Navigate to Services
4. Remove below items
– Windows Error Reporting Services
– Problem Reports and Solutions Control Panel Support
5. Click “Apply”
6. Restart PC

All should be fixed! if not call your local tech

Good luck

You saved me my man, thank you thank you, I spent all day trying to open msconfig and this did the trick. Very much appreciated ????

On a new HP All in One Touchscreen I had to disable the touch screen in the device manager. Luckily the user does not want or need it. Human Interface Devices – HID compliant youch screen. For my Toshiba laptop I used the suggestion below and it seems all good. Thanks Bra.

I resolved the issue by restarting in safe mode. Disable the Generic PnP Monitor and then reinstalled norton security. My computer is a Satellite s70-a. 8.1 windows. Intel I7 with 16g 64 bit. Good Luck

Odd. When I went to Safe Mode with Networking, none of the apps would run and msconfig.exe could not be found. I went to the folder and it was there, yet it wouldn’t run.

I can’t open my msconfig.exe. I’m in safe mode and I can’t use the search bar at the bottom left. So I use the search File Explorer and it comes up with msconfig.exe.mui. Microsoft can’t open it. What do I do?

I resolved the issue by opening the pc in safe mode (luckily the flashing wasn’t present there) and restoring the pc to windows 8.1. Once the restore was complete, I allowed the pc to update to windows 10 (the pc began the process without prompt). FINGERS CROSSED…it is working.

Thank you. Worked for me after being told by ms support chat room it was a hardware problem not a win 10 issue. I could not convince them otherwise. Surely, over the world 1000’s must be experiencing this, and ms support doesn’t know?

Thanks to the original poster and to gary gillette, you guys helped me through some highly frustrating stuff, thanks again 🙂

If it wasn’t for this article I would have
went back to Windows 7!! Thanks guys! Yall saved me a lot of time and headache! Only thing I had to do different was to start in safe mode with command prompt. For some reason it wouldn’t pull up and open the files in safe mode. Runtime error! So command prompt and uncheck those boxes and restart and I am running great!

I just upgraded (not beta) yesterday, and I was getting this same behavior and found your article. This is perfect. Thanks!
In my case, it was Norton AV. And unfortunately norton would not let me disable it in msconfig. So what i did was boot to the command prompt and then went to my progam files directory and issued a rmdir /s for both the norton directories there. Then i restarted and problem solved. Reinstalled new norton after that and had no problems.

I have this issue on the login screen. I cannot log in to windows at all. I just upgraded my DELL XPS and now basically I have no laptop. Any suggestions?

Since I couldn’t get to Search while in Safe Mode, I decided to go back to my previous install (Win 7). I downloaded the Win 10 installation again and gave it a second chance.
This time during installation I selected manual setting (don’t remember exact wording) instead of Express setup. I selected “off” for Windows Error Reporting Service (Problem Reports and Solutions Control Panel Support was not in the list of options). Installation completed without any issues. Screen flickering is gone.
Thank you Gary for your reply on how to get to Search while in Safe Mode.

These directions are badly written. I tried Gary Gillette’s method and got a lot farther. But the problem did come back and I left “Problem Reports and Solutions Control Panel Support as well as Windows Error Reporting Service” unchecked in Services.

Click on the “Start Menu”.

Select “File Explorer”

This should pull up a new window with a search bar at the top.

Click on your C: drive and then search for msconfig.exe

Mine was in C:WindowsSystem32msconfig.exe

I managed to fix this issue by doing the following.

Press Ctrl+Alt+Del to get to where I can restart my computer.

Hold down shift while clicking on “Restart Computer”.

Click on “Troubleshoot”

Click on “Advanced Options”

Click on “Startup Setting”

Click on “Restart”

After restart press the “5” key to start in safe mode with networking.

If your problem is not present in safe mode then you are on the right track.

Start up your msconfig.exe file.

Go to the “Services” tab and select “Disable All” then click on “OK”.

You will receive a prompt to reboot your computer. Go ahead and do so.

Once rebooted in normal mode, verify that the issue is no longer present.

If the problem is gone then it’s just a process of elimination from here. Start up your msconfig.exe again and start bringing up services a few at a time.

I am not sure if it will be the same for you, but if you want to try, you can turn on all services except the two that were causing the problem for me.

Problem Reports and Solutions Control Panel Support

Windows Error Reporting Service.

I find it funny that the crippling error was being cause by the service that is used to report errors.

I hope this helps you.

These were my problem also:

Problem Reports and Solutions Control Panel Support

Windows Error Reporting Service.

Your post saved me a LOT of time!

I got to the point where I need to start up my msconfig.exe again but at this time, I cannot keyed it in, the flicking went away but somehow I cannot type the msconfig.exe.
Please advise.

Also, how did you get those 2 errors or problems

I tried to click file explorer and searched for msconfig.exe. Then enabled all the services except for the 2 items you said and it worked.

Thanks a lot and you helped me solved my problem.

Thx Gary – worked for me. I too only had to disable:

— Problem Reports and Solutions Control Panel Support

— Windows Error Reporting Service.

Tips to novices: to Start msconfig.exe, you’ll want to hold down the key with Windows logo + R..

I did your method by disabling the the services you listed, rebooted but still the same, every time I log in I get a prompt that iCloud can’t update my folder because it doesn’t have permission, I’m going to try and disable/delete the program and see if that helps.

My stepdaughter’s laptop was experiencing the same problem. I disabled the listed services and it did not work. I went back in to Safe Mode, disabled ALL of the Apple services, and her computer appears to be working correctly. Apparently Windows 10 does not tolerate Apple products very well.

Used the first set of hints but after restart, hit shift. Took me to a menu that allows me to go back to W8. I can’t be bothered with 10 if it’s bugging before I even get to try it.

I agree, I’m trying to do the same thing, but this at least sent me to a point that I could try to correct the horrific upgrade! Thanks for nothing Microsoft.

Lori did it work? My computer is in constant “restoring your previous version of windows…” mode and now i cant even get it to “reboot” to any version.

Yes it worked. I have been using 8 since. Microsoft is still reminding me to install 10 on the one hand and asking how i like it on the other.

Thank you so much Gary. You were 100% accurate. The flashing issues was caused by Problem Reports and Solutions Control Panel Support & Windows Error Reporting Service. After I disabled both, the flashing issue stopped.

Lol Gary great add on to the original post.
I did the begining part and did not fix it.
Then turned off
Problem reports and solutions control panel support

Windows error reporting services.

And it fixed it.
No more flashing screen.
Isn’t it ironic

Excellent comments. Thanks very much sorted the flashing screen out in no time 🙂 Just one question? Will leaving these disabled open up any potential security repercussions for the system? Many thanks again

Knowing very little of the changes made in Windows 10, I can’t say for certain. But I believe that all this affects is the reporting of Windows errors to Microsoft.

I was wondering if you ever found out if leaving these disabled was okay and if not should I set them as a manual task?

While it took a bit to get this going, this fixed everything wonderfully! Thank you so much
Gary! No I can start enjoying Windows 10 and no reinstall of 8 necessary

Thank you SO SO much for this, I have a Dell Studio 1555 which I upgraded from 7 to 10 (mainly because the nagging update notifications wouldn’t let it hibernate any more) and I was extremely frustrated with my flashing/crashing desktop. Disabling the Problems Reports and the Error Reporting in msconfig completely solved my problem! I’ve been enjoying a great upgrade ever since.

Thank you so much. I followed your instructions, and it worked wonder. I left these two disabled. I haven’t tried to eliminate one of them to see if it is both, but not going to bother with it for now.

You, sir, are a life saver. Was looking for a way to rollback to 8.1 when I stumbled upon your comment down here. Thanks to you, I now can enjoy my Windows 10.

Thank you Thank you Thank you! If you were here I would hug you 🙂
Disabled the to services that caused your problem, and, perfect… Same thing was causing my problem.

Thank you Thank you Thank you! If you were here I would hug you 🙂
Disabled the to services that caused your problem, and, perfect… Same thing was causing my problem..

Outstanding! You’re a genius,sir! Thank you! You’ve been far more helpful than all the “experts” out there, including the MS Answer Desk, which is a joke! Thank you! Thank you! Thank you!

Thank You for those steps. I followed them and the flashing stops. However, after the restart I couldn’t search for msconfig.exe anymore. So i went back to safe mode, couldn’t search it either. I did a search with the index and it showed me the msconfig.exe file – I opened it and enabled all but those 2 you listed. Worked like a charm.

I just did the install on my wife’s laptop. I had the same ‘blinking’ issue. After some playing around, I ended up with the same items disabled through msconfig. If you check the running process while it is doing its blink thing (which I did first), you can see the error report service popping up and disappearing continuously and in sync with the blinks. I had no issues when I did my upgrade. If it makes a difference, my wife’s laptop is an older laptop and my pc is a custom build which I had done a fresh build on 2 years ago.

It worked after I removed “Problem Reports and Solutions Control Panel Support” and “Windows Error Reporting Service.” Thank you so much!

Thanks, I temporarily disabled the 2 services “Problem Reports and Solutions Control Panel Support” and “Windows Error Report” from the Task Manager – yep they were the culprit. I then went to safe mode and disabled them. Nice Work Gary!

Thanks a lot was able to open the laptop in safe mode but I am unable to find or open ms confit file …pls help

Yeah the taskbar ‘search the web and Microsoft’ bar is disabled in safe mode. My suggestion is to open task manager (ctrl+alt+del) and on the task manager window, press File>Run New Task and type ‘msconfig.exe’ into that. That should open msconfig.

Also, thank you so much Gary. The flashing screen problem stopped for me as well when I disabled those two services. I can’t believe two Microsoft services were causing that problem…

YOU are the BEST!!!!! Now that my husband’s PC is fixed we can install Windows 10 on mine. We don’t know what we would have done without you. Microsoft was going to schedule a call until next Friday.

Amazing!! It worked for me aftr disabling below services
Problem Reports and Solutions Control Panel Support
Windows Error Reporting Service.
Thanks a ton Gary!!

I had this issue, too. I could open in Safe Mode with networking just fine, but when I tried to do a Clean Boot, the desktop went right back to flashing. I rolled back to Win8. For everyone discovering that Shift & f8 don’t get you into Safe Mode in Win10, the new way is hit the power button in lower right of screen, then hold Shift before clicking reset.

Guys, I had the same problem when I updated to Windows 10. What I did was follow the instructions to get into “safe mode”, then I went to “troubleshoot”, then “advanced options”, then I chose the option to go back to my previous build (windows 8). P.S. I thought the shift key wasn’t working, since it just took me to a black screen, but I just waited it out, and it eventually took me to safe mode. You might have to wait a while to get to the option of rolling back to your previous build, but just wait it out, and it should work. Hope this helps!

You really need to be careful with Refreshing your PC. It deletes any installed apps like Steam and all files related to it, including games.

I have the flashing problem as well. I can get to the task manager. I tried to start in safe mode, but the shift key didn’t get me to that mode. Garbage!!

When you get to the task manager screen, you need to hold shift and click restart at the same time! That will take you to the advanced options where you can start in safe mode

same here, just a blinking screen after several days of running fine. now… just flashes… and wtf did microsoft remove the option of F8 to choose safe mode, last known good, etc etc? i can F8 til my fingers fall off and there is no option screen that comes up. Win10 is just as bad as Win8 was too for X-Fi sound cards.

Honestly.. you cannot claim to have a fix for a specific issue and then say “reinstall windows”.

when I hold down shift and restart I don’t get the options described to get into safe mode. I can’t try other method because you can’t use the computer whatseover while flashing. So this is not helpful

Are you using Apple i cloud.If so please get into programs and features and uninstall the same and restart. This has worked for me.