Screen turns red when capturing a screenshot in Windows 10

Vlad Turiceanu
by Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming from a solid background in PC... Read more
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taking a screenshot in Windows 10 makes the screen red
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Windows 10 May 2019 Update got a cumulative update recently.

KB4512941 brought a long list of bug fixes and improvements, but it also came with a series of problems.

After installing it, Windows 10 users complained about high CPU usage triggered by a bug with the SearchUI.exe process. Others complained that the update broke their Windows search experience.

Now, a new series of reports show that those weren’t the only problems with KB4512941. Users are saying that the update is causing their screen to turn red when they take a screenshot:

My screen turns red when I capture a screenshot. How can I turn it off? I haven’t changed any settings; yesterday it was fine. I tried using different snipping tools, and the regular PrtSc button. All red. I have the night mode off, and everything else is regular.

And here’s the OPs screenshot: windows 10 v1903 screen turns red when taking screenshots

And this isn’t the only report, as other users confirm the problem.

What can I do if my screen turns red when taking screenshots in Windows 10?

If you’re in the same boat and experience this weird bug, you’ll be happy to know that that there are a couple of fixes.

1. Rollback your display driver

It seems like the problem is caused by the display driver, and the first step is to rollback the driver to a previous version. To do that, follow the steps:

  1. In your Windows search box type Device Manager and click on the first result. Alternatively, you can press the Windows key + X and click on Device Manager. Device manager display driver rollback
  2. In Device Manager, expand Display adapters.screen turns red when taking screenshots in windows 10
  3. Right-click your display adapter and then click on Proprieties.
  4. In the new window that appears, go to the Driver tab.rollback display driver windows 10
  5. Now click on Roll Back Driver.
  6. Restart your PC.

If the rollback option isn’t available, then go to the next solution.

Keep in mind that if the rollback works, you’ll have to prevent Windows from auto-updating the driver in the future. If you don’t know how to do that, check out this useful guide.

2. Update the display driver from the manufacturer’s website

If the rollback option is missing or if it doesn’t solve the problem, then you’ll have to update your driver to the latest version.

Just go to the website of your driver or PC manufacturer and check what’s the latest driver released for your model and OS. If there is a new driver, uninstall the old one and install the new downloaded driver.

If you need more info on how to update your graphics card‘s driver, we’ve prepared a step-by-step guide that will help you do it with ease.

Want the latest GPU drivers? Bookmark this page and always stay updated with the latest and greatest.

After that, the problem should be solved.

Have you encountered any similar issues in Windows 10 v1903?

Share your experience along with any other questions in the comments section below.


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