Something went wrong: Tor is not working in this browser [FIXED]

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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  • Tor Browser is an open-source Internet browser that values privacy above all else.
  • The article below will showcase what you can do if your Tor Browser is not working anymore.
  • To read more about this amazing project, head over to our Tor Hub.
  • If web browsers interest you in general, we also have a Browser section as well.
something went wrong error message on tor

Tor is an Internet browser and search engine that allows users to surf the internet anonymously.

The browser randomly moves your data across different Tor servers protecting it from prying eyes. However, in an attempt to make it harder for third-parties to track your online activity,  Tor might also cause slow browsing issues.

There are also users who encountered specific errors while using Tor. Sometimes the error message Something Went Wrong! Tor is not working in this browser pops-up, leaving users unable to connect to different web pages.

Unfortunately I have been unable to have Tor successfully connect to a website. I notice that the problem seems to be a “general SOCKS server failure,” but unfortunately I have no idea how to resolve it. I’ve tried using custom bridges from BridgeDB but to no avail.

In order to fix the issue triggering the error message, compiled this list of fixes.

What do I do when Tor is not working in your browser?

1. Switch to a different browser

If you started off using the Tor browser, then you were probably focused on the privacy aspects that it is known for.

However, if for whatever reason the Tor browser becomes unavailable, then you might as well switch to a browser that also has privacy-protection features.

One such example is Opera, a Chromium-based Internet browser that boasts high levels of customization, extensive add-on support, and an insignificant CPU footprint.

As for privacy, Opera is one of the very few browsers that come with an integrated VPN that is unlimited in terms of how much traffic you can use daily, or monthly.

SO, if you want to carry on browsing the Internet totally anonymous, go ahead and install the Tor browser.

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2. Update the browser

  1. When an update is available, there will be a notification prompted informing you about the newer version, therefore you need to click the Tor button
  2. Select the Check for Tor Browser Update button
  3. After the browser finishes the update search, click Update.

2. Open a new tab

If you updated the browser you might be directed by default to a page containing this error message. Simply open another tab in order to properly browse through Tor.


3. Restart PC and launch your browser again

  1. Close Tor browser > exit all user-initiated apps > reboot your PC
  2. Reconnect to the internet > open Tor.

4. Obtain a new IP address in Tor

  1. Open the Tor IP address checker link in the Tor Browser
  2. Issue signal newnym through Arm
  3. Reopen the Tor IP address checker link in Tor
  4. Sometimes, you might get the same address due to the fact that the browser did not close the checker in the first place.

Obtain the new address now by following these steps:

  1. Open the Tor IP address checker link in the Tor Browser
  2. Issue signal newnym through Arm
  3. Close Tor Browser > then open it back
  4. Reopen the Tor IP address checker link in Tor – you should now have displayed a new Tor address.

By following these steps, you should be able to get the Tor search engine working for you again in no time.

Let us know which solution did you choose by leaving us your feedback in the comments section below.


The above solutions also work if you are experiencing the following issues:

  • Tor is not working in this browser
  • Tor Something went wrong error
  • Tor not working

FAQ: Learn more about the Tor Browser

  • Is Opera better than Tor for privacy?

It all depends on what features you value most, but both of them are solid choices in terms of privacy. Check out this side-by-side comparison for further information.

  • Do I need a VPN when using tor Browser?

Tor Browser has its own built-in VPN, but the help of a third-party VPN will always ensure better privacy.

  • Is Tor Browser free?

Yes, Tor Browser is completely free, so go ahead and download it to enjoy safe and secure Internet browsing.


Editor’s Note: This post was originally published in May 2019 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.