Something went wrong: Tor is not working in this browser [FIXED]

Madalina Dinita
by Madalina Dinita
Managing Editor
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Tor is an Internet browser and search engine that allows users to surf the internet anonymously.

The browser randomly moves your data across different Tor servers protecting it from prying eyes. However, in an attempt to make it harder for third-parties to track your online activity,  Tor might also cause slow browsing issues.

There are also users who encountered specific errors while using Tor. Sometimes the error message Something Went Wrong! Tor is not working in this browser pops-up, leaving users unable to connect to different web pages.

Unfortunately I have been unable to have Tor successfully connect to a website. I notice that the problem seems to be a “general SOCKS server failure,” but unfortunately I have no idea how to resolve it. I’ve tried using custom bridges from BridgeDB but to no avail.

In order to fix the issue triggering the error message, compiled this list of fixes.

What do to when Tor is not working in your browser

1. Update the browser

  1. When an update is available, there will be a notification prompted informing you about the newer version, therefore you need to click the Tor button
  2. Select the Check for Tor Browser Update button
  3. After the browser finishes the update search, click Update.

2. Open a new tab

If you updated the browser you might be directed by default to a page containing this error message.

Simply open another tab in order to properly browse through Tor.

3. Restart PC and launch your browser again

  1. Close Tor browser > exit all user-initiated apps > reboot your PC
  2. Reconnect to the internet > open Tor.

4. Obtain a new IP address in Tor

  1. Open the Tor IP address checker link in the Tor Browser
  2. Issue signal newnym through Arm
  3. Reopen the Tor IP address checker link in Tor
  4. Sometimes, you might get the same address due to the fact that the browser did not close the checker in the first place.

Obtain the new address now by following these steps:

  1. Open the Tor IP address checker link in the Tor Browser
  2. Issue signal newnym through Arm
  3. Close Tor Browser > then open it back
  4. Reopen the Tor IP address checker link in Tor – you should now have displayed a new Tor address.

5. Switch to UR Browser

If the error message persists, you can switch to a different browser. Since you’re using Tor, we assume data privacy is high on your list of priorities.

As a result, we recommend UR Browser.

This privacy-focused browser automatically blocks trackers, ads and also comes with a built-in VPN.

Editor's recommendation
ur browser
  • Fast page loading
  • VPN-level privacy
  • Enhanced security
  • Built-in virus scanner

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