What to do if Twitch chat isn’t loading
Many people use Twitch to watch their favorite games, but some of them reported that Twitch chat is not loading. This isn’t a big problem, but it can be annoying, especially if you want a full Twitch experience, so today we’re going to show you how to fix this issue.
Twitch chat issues usually aren’t a big problem, but they can impact your viewing experience on Twitch. Speaking of Twitch chat, here are some common problems that users reported:
- Twitch chat won’t show, load – This issue can occur due to extensions and cache, and in order to fix the problem, it’s advised that you clear your cache and disable your extensions.
- Twitch dashboard chat not showing – Sometimes this problem can occur due to your proxy. To fix the issue, be sure to disable your proxy and check if that helps.
- Twitch chat not loading with AdBlock – AdBlock is one of the common extensions that can cause issues with Twitch chat. To fix the problem, disable AdBlock or add Twitch to the exclusions list.
- Twitch chat not showing up, appearing, visible – These are just some common problems that you can encounter with Twitch chat, but you should be able to fix them using our solutions.
- Twitch chat not working in Chrome – In some instances, the problem might be your browser. To fix the problem, temporarily switch to a different browser and check if that helps.
Twitch chat not loading, what to do?
- Try using the Incognito mode
- Disable browser extensions
- Clear your cache
- Disable your proxy
- Change the DNS and flush your DNS cache
- Try a different browser
- Disable the GIF emotes
- Make sure that Twitch is added to whitelist in AdBlock
- Restart your router
Solution 1 – Try using the Incognito mode
If you’re having issues with Twitch chat, the cause might be your extensions or cache. This can be a problem, but many users reported that you can troubleshoot the issue simply by opening Twitch while using Incognito mode.
In case you don’t know, Incognito mode is a special segment of your browser that allows you to browse the web without any extensions and without using any cache, therefore it’s perfect for troubleshooting. To use Incognito mode, do the following:
Once the new window appears, open Twitch in it and check if the problem with Twitch chat is still there. If not, it means that your cache or your extensions are the problem.
- READ ALSO: How to fix Twitch audio delay issues
Solution 2 – Disable browser extensions
According to users, your browser extensions can sometimes cause this problem to appear. If Twitch chat isn’t loading in your browser, try disabling all extensions to prevent any interference. To do that, follow these steps:
- Click the Menu icon in the top-right corner and choose More tools > Extensions from the menu.
- A list of installed extensions will appear in the new tab. Click the little switch next to the extension’s name to disable it. Do this for all extensions on the list.
- Once you disable all extensions, you need to restart Chrome. After Chrome restarts, check if the problem is still there.
If the issue doesn’t appear anymore, it’s certain that one of the disabled extensions is causing the problem. To pinpoint the cause, you’ll have to enable extensions one by one until you manage to recreate the problem. Once you find the problematic extension, disable it or remove it from your browser and the issue should be resolved.
Solution 3 – Clear your cache
As we already mentioned, if Twitch chat isn’t loading on your PC, the issue can be your cache. To fix the problem, it’s advised that you clear your cache. This is quite simple to do, and you can do it by following these steps:
- Click the Menu icon in the top-right and choose Settings from the menu.
- Once the Settings tab opens, scroll to the bottom of the page and click Advanced.
- Click the Clear browsing data.
- Be sure to set Time range to All time. Now click the Clear data button remove the cache.
Once the cache is removed, check if the problem with Twitch chat is still there.
Solution 4 – Disable your proxy
Using a proxy is a great way to protect your online privacy, but sometimes your proxy settings can cause issues on the PC. To fix the problem, it’s advised that you disable the proxy and check if that solves the issue. To disable proxy, you just need to do the following:
- Open the Settings app. You can do that quickly with Windows Key + I shortcut.
- Once the Settings app opens, navigate to the Network & Internet section.
- Pick Proxy from the left pane. Be sure to disable all options in the right pane.
Once the proxy is disabled, check if the problem is still there. Many users reported that disabling their proxy fixed the problem with Twitch chat, so be sure to try that. If you’re still concerned about your privacy, we suggest considering using a VPN.
A VPN has numerous advantages over a proxy, and if you’re looking for a good VPN to protect your privacy, you should definitely try out CyberGhost VPN. With over 3000 servers worldwide and a wide range of security features, this tool is the perfect privacy tool that lets your connection work without any issues.
- READ ALSO: How to fix Twitch buffering issues
Solution 5 – Change the DNS and flush your DNS cache
According to users, sometimes Twitch chat might not work due to your DNS. To fix the problem, users are suggesting to change the DNS and check if that works. Changing the DNS is quite simple, and you can do it by following these steps:
- Click the network icon on your Taskbar and choose your network connection from the menu.
- In the right pane, click Change adapter options.
- A list of all network connections on your PC should appear. Right-click your network connection and choose Properties from the menu.
- Select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
- A new window should now appear. Select Use the following DNS server addresses Set the following values:
- Preferred DSN server: 8.8.8
- Alternate DNS server: 8.4.4
After making these changes, check if the problem is still there. Bear in mind that now you’ll be using Google’s DNS so your latency might be a bit higher, especially if you don’t live in the US.
In addition to changing your DNS, some users are advising to clear your DNS cache. This is quite simple, and you can do that by following these steps:
- Start Command Prompt as an administrator. To do that, right-click the Start button to open Win + X menu. Now choose Command Prompt (Admin) or PowerShell (Admin) from the menu.
- Once the Command Prompt opens, run the ipconfig /flushdns
After the command is executed, your cache will be cleared and the issue should be resolved.
Solution 6 – Try a different browser
According to users, sometimes Twitch chat is not loading because of your browser. Certain browsers might have certain glitches with Twitch, and in order to fix that issue, it’s advised that you try viewing Twitch in a different browser.
Apparently, several users reported this issue in Opera, but after switching to Firefox or Edge, the problem was resolved. You don’t have to permanently switch your browser, but until you manage to find a long-term solution, perhaps using a different browser is the best option.
Solution 7 – Disable the GIF emotes
A big part of Twitch chat are its emotes, and there’s a plethora of emotes to choose from. However, some users reported that GIF emotes can cause problems with Twitch chat and cause it to stop working. To fix this problem, users are suggesting to disable GIF emotes completely.
After doing that, the problem with Twitch chat will be resolved and everything will start working again.
Solution 8 – Make sure that Twitch is added to whitelist in AdBlock
Many users use AdBlock in their browser, and as we previously mentioned, sometimes extensions such as AdBlock can interfere with certain websites. To fix the problem, be sure to temporarily disable AdBlock and check if that helps.
If disabling the AdBlock solves the problem, check your AdBlock settings and be sure to add Twitch to the exclusions list. After making these changes, check if the problem is still there.
Solution 9 – Restart your router
In some instances, problems with Twitch chat can occur due to issues with your router. Glitches with your router can occur, and if you encounter them, you might have to restart your router. This is pretty simple to do, and you can do it by following these steps:
- Press the Power button on your router. If you have both modem and router, be sure to turn off both devices.
- Wait for a couple of moments and turn your router back on again.
- Wait while your router boots completely. This should take about 30-60 seconds.
Once your router boots, check if the problem is still there. This is a quick workaround, but several users reported that it works for them, so you might want to try it out.
Problems with Twitch chat aren’t serious, but they can affect your Twitch experience, especially if you tend to use chat a lot. In most cases this issue is caused by your cache or extensions, so be sure to clear the cache and disable all extensions. If that doesn’t work, feel free to try all other solutions from this article.
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