- Twitch.tv is now a popular streaming platform with millions of followers worldwide.
- It's easy to see why the Twitch error loading data can trigger a lot of dissatisfaction among users - here's how to fix that.
- Speaking of errors affecting popular apps, you might want to keep our Google Chrome Guides close as well.
- Explore our Streaming Hub to get the latest news and updates from this industry.
Twitch.tv started as a small gameplay streaming platform and now it has millions of daily followers. Most of the people follow their favorite streamers on the web client and a hefty number of those uses Google Chrome.
Recently, some of them noticed issues with the web client, like Twitch not working on chrome.
We made sure to provide you with some solutions and workarounds for the problem at hand. Hopefully, with your effort and our helping hand, you’ll be able to get back to your favorite content in no time.
So, if you’re getting Twitch error loading data, follow the instructions listed below.
Unable to load twitch: Here’s how to fix this error
- Make sure the Twitch isn’t down and check the connection
- Install Malwarebytes
- Clear browsing data
- Disable Add-ons
- Use Windows Defender
- Disable Experimental features
- Try Twitch for Desktop
What can I do if Twitch failed to load module?
1. Make sure that Twitch isn’t down and check the connection
Let’s start with the two essential steps. Firstly, make sure that the Twitch.tv service is up and running. It might be down due to a maintenance or the servers crashed.
These are rare occurrences but we still encourage you to check the Twitch status before moving on to other solutions.
The second step is obvious. Yes, you’ve probably wouldn’t be able to read the content of this article without the fully functional internet connection.
However, there are some things which, consequently, will affect the streaming and loading on the Twitch.tv web client.
In addition, while on Twitch, click on the Padlock icon in the Address bar and choose Site Settings. Reset all permissions at the bottom and restart Chrome.
As expected, malware is a potential culprit for many issues including Twitch’s failure to load channel properties in Chrome.
We suggest taking some precaution measures and performing a deep scan with a specialized malware removal tool such as Malwarebytes.
When it comes to protection, Malwarebytes is unmatched as it takes virus scans where traditional antivirus software simply cannot.
The tool uses multiple layers of security and real-time protection warnings to stop anything from worms, rogues, dialers, trojans, rootkits, spyware, adware, and other forms of malware from harming your PC.
Let’s quickly look at its key features:
- Real-time protection against phishing scams and malicious advertising
- Run comprehensive scans to quickly identify and remove existing infections
- Minimal impact on performance (remove unwanted programs or PUPs that slow down your computer)
- Artificial intelligence-based virus detection
- Remove all traces of malware
Put Malwarebytes' unparalleled malware removal capabilities to good use and enjoy a hassle-free Twitch experience!
In addition, you can use a specialized tool, like Malwarebytes AdwCleaner to remove all PUPs (Potentially Unwanted Programs) from your PC.
And here’s how to run AdwCleaner on your PC:
- Download Malwarebytes AdwCleaner, here.
- Run the tool and click Scan Now.
- Wait until the tool scans your system and click Clean & Repair.
- Restart your PC.
3. Clear browsing data
Every individual site has its own share of browsing data and this goes for the Twitch web client, as well.
Now, after the aforementioned data piles up, the browser will slow down and some features might suffer. For that reason, we suggest clearing all browsing data (don’t clear passwords if you don’t have them backed up).
If you’re not sure how to clear browsing data on Google Chrome, follow the instructions we enlisted below:
- Press Shift + Ctrl + Delete to open the Clear browsing data menu.
- Select All time as the time range.
- Focus on deleting Cookies, Cached Images and Files, and other site data.
- Click on the Clear Data button.
4. Disable Add-ons
The days of third-party extensions which regulate flash and video playing are behind us. Nowadays, everything you need comes with the browser and you don’t need to install any add-ons to play videos or run Flash media.
With that said, the presence of those and similar add-ons can create issues. In addition, ad-blockers and similar anti-tracking extensions can create various issues with the video playback during the streaming.
Because of that, we suggest running Chrome in the Incognito mode and accessing Twitch that way.
If the problem is gone, we advise you to disable add-ons temporarily and use Chrome that way. If the problem is persistent, move on through the list.
5. Use Windows Defender
While we’re at it, there’s something worse than a mere presence of Chrome extensions. And those are PUPs and toolbars, browser hijackers and similar pop-up atrocities users often run into.
They tend to integrate deep into the Registry and completely take over the browser. Once there, it’s quite hard to dig them out and remove them.
Sometimes you won’t even know they’re there, slowly undermining the performance of already RAM-heavy Google Chrome.
Here’s how to perform a deep scan with Windows Defender:
- Open Windows Defender from the taskbar notification area.
- Choose Virus & threat protection.
- Choose Scan options.
- Select Windows Defender Offline Scan.
- Click Scan now.
- Your PC will restart and the scanning process will commence.
6. Disable Experimental features
You can safely skip this step if you never meddled with the Experimental options in Chrome. There’s a lot of available options, some of them part of the Beta program.
They’re most of the time safe to use on the standard Chrome release, but can occasionally slow down the browser or affect negatively some of the standard features.
If you’ve made certain tweaks in the Chrome Experimental menu, we suggest resetting them to default values. This action will disable all of them.
However, if you know your way around these options, you can enable them individually and look for changes.
Here’s how to disable Experimental features on Google Chrome:
7. Try Twitch for Desktop
Finally, if the Twitch web client still won’t load streams or recorded videos, we suggest an alternative. Besides the web client, Twitch.tv also offers a desktop client for Windows.
It’s quite similar but still has additional options. For both viewers and streamers, chances are that the desktop client will work much better, especially as a dedicated application.
The installation procedure is rather simple, and you should be able to get Twitch in a matter of minutes. After that, you can sign in with your credentials and enjoy it. Download the Twitch desktop client, here.
And on that note, we can wrap it up.
Don’t forget to share alternative solutions or post questions in the comments section below. We look forward to hearing from you.
FAQ: Learn more about Twitch issues
- Why is twitch not loading?
If you’re unable to load Twitch, your usual suspects are add-ons, cookies, and cache, and/or malware. Check out these easy steps to quickly fix the Twitch error loading data.
- How do I fix twitch buffering on Chrome?
You can try changing your DNS (TCP/IPv4) and of course, check your security solution since they have a history of being overzealous. You can find a complete list of fixes in this comprehensive guide.
- How do I fix black screen on twitch?
Try switching to incognito mode in Chrome and make sure you have the laster version of the browser installed. Check out this step-by-step guide for detailed solutions and step-by-step procedures.
Editor’s Note: This post was originally published in September 2018 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.