Windows 10 2004 black screen bug bothers some users to date

Since Windows 10 2004 came out on May 27, 2020, it has had multiple issues, some of which were resolved by Microsoft over some time. On the other hand, the new OS brought certain bugs that are as stubborn as they’re weird.

The black screen problem is a perfect case in point. It’s not your typical Windows 10 bugcheck, and as such, it has no error code.

However, these are a few typical scenarios when such a black screen would occur: before or right after logging into Windows, or after installing Windows 10 updates.

On the Windows 10 Subreddit, a user posted a screenshot of a dark Windows Update page with blank lines and no text in some sections.

Some users have installed the Windows 2004 update and a black screen appeared, strangely related to their graphics card. In addition, the bug is so unpredictable that it can affect any app on Windows 10 2004, sometimes at random.

One user arrived at that conclusion after experiencing the problem on the Windows Mixed Reality (WMR) platform.

This user noticed that the black screen appeared on their Acer OJO 500 headset’s display, sometimes every 30 minutes when playing a game.

The black screen only happen in the display headset but the preview on the desktop will show correctly.

The black screen is intermittent. Some time 30 minutes after playing a game.

The black screen can happen even when the headset is placed on the table with no input.

The black screen can also happen during the calibration (moving headset side to side and look down) part.

This user replaced their WMR headset, but the black screen glitch didn’t go away. However, dual booting with Windows 10 v1903 solved the problem.

The majority of Windows 10 2004 users are agonizing over the fact that, without an official point of reference, troubleshooting the bug starts out as a wild goose chase. Yet, there are at least three solutions that anyone can try in this case.

How do I fix Windows 10 2004 black screen issues?

1. Use a debugging software

This is the easiest thing to do, actually, especially since you can’t really pinpoint the cause of the black screen. A debugging software will scan your system and fix any issues or recommend the appropriate actions to take. You might have to run this tool in Safe Mode.

2. Roll back to your previous OS version

1. Open Settings and choose Update and Security.
2. Scroll down to the Recovery option.
3. There, choose Go back to the previous version of Windows 10.

The system will allow you to restore one of the previously saved OS versions. Whenever certain updates cause system issues. Microsoft recommends uninstalling the respective feature or or roll back to a previous version of Windows 10:

So these are all easy-to-use troubleshooting solutions in case the Windows 10 2004 update causes a black screen. We’ve extensively tackled this subject when other details were specified as well:

• Getting a black screen on your laptop after installing certain feature updates
• Getting a black screen with cursor error before login on Windows 10
• Computer stuck on a black screen without cursor during set up
• Experiencing a Windows 10 black screen after a BIOS update

We hope that you found a solution for your black screen event in one of these articles. We’d be happy to hear which step helped so don’t hesitate to drop us a line in the comments.