- Windows 10 2004 triggers black screen issues for some users.
- Updating graphics card drivers or rolling back to the previous version of Windows 10 may solve the problem.
- For solutions to the black screen issue and more OS upgrade bugs, check out the Windows Update Errors section.
- Don't forget to visit the Windows 10 to get fresh app news and feature improvements.
Since Windows 10 2004 came out on May 27, 2020, it has had multiple issues, some of which are now gone. On the other hand, the new OS brought certain bugs that are as stubborn as they’re weird.
The black screen problem is a perfect case in point. It’s not your typical Windows 10 bugcheck, and as such, it has no error code.
Affected Windows 10 2004 users are now agonizing over the fact that, without an official point of reference, troubleshooting the bug starts out as a wild goose chase.
The Windows 10 2004 black screen issue
On the Windows 10 Subreddit, a user posted a screenshot of a dark Windows Update page with blank lines and no text in some sections.
It’s a strange graphics issue that some users have experienced before after updating to Windows 10 2004.
In addition, the bug is so unpredictable that it can affect any app on Windows 10 2004, sometimes at random. One user arrived at that conclusion after experiencing the problem on the Windows Mixed Reality (WMR) platform.
This user noticed that the black screen appeared on their Acer OJO 500 headset’s display, sometimes every 30 minutes when playing a game.
The black screen only happen in the display headset but the preview on the desktop will show correctly.
The black screen is intermittent. Some time 30 minutes after playing a game.
The black screen can happen even when the headset is placed on the table with no input.
The black screen can also happen during the calibration (moving headset side to side and look down) part.”
This user replaced their WMR headset, but the black screen glitch didn’t go away. However, dual booting with Windows 10 v1903 solved the problem.
In case you too are experiencing the black screen issue on Windows 10 2004, you can try installing the latest graphics card drivers. If this doesn’t work, the only option is to roll back to your previous OS version.
Follow these steps to go back to your previous version of Windows 10:
Settings> Update and Security> Recovery>Go back to previous version of Windows 10
In case of any trouble with Windows 10 2004, you may get back to us via the comments section below.