FIX: Windows 10 update error 0x80080005

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • The error code 0x80080005 is shown by Windows Update when it fails to download and install one or more updates. 
  • In order to fix the issue, you should start by disabling your antivirus that can cause this problem.
  • Another solution involves using a built-in tool that scans and fixes corrupted files.
  • There is also an excellent idea to run the built-in troubleshooter in Windows.
Fix Windows 10 update error 0x80080005
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Windows 10‘s performance and security are largely dependent on Windows Update, especially the radical upgrades that enhance system stability. 

However, even if you wanted to skip updates, it’s not possible since Windows Update is obligatory. This means the abundance of error codes you will encounter in the update process is unavoidable.

A user perfectly describes this error:

There were some problems installing updates, but we’ll try again later. if you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005).

In particular, error code 0x80080005 has proven itself a hard nut to crack, preventing updates whenever you check for new updates. To help, we compiled a list of workarounds that should help you address this issue.

Many users reported update error 0x80080005 on their PC. This can be a big problem, and speaking of this error, here are some similar issues that users reported.

The error code 0x80080005 can appear on almost any version of Windows, and older versions such as Windows 8.1 and 7 aren’t exceptions.

The 0x80080005 Microsoft Store occurs sometimes when you try to access the Microsoft Store. This guide will help you solve that issue too.

The 0x80080005 – 0x90017 error gives you fewer indications but you should be able to fix the problem by using one of our solutions.

How can I fix the update error 0x80080005 on Windows 10?

  1. Install an automatic PC repair tool
  2. Run SFC, DISM, and chkdsk scans
  3. Run the Windows Update troubleshooter
  4. Reset Windows Update components
  5. Take ownership of the System Volume Information directory
  6. Modify your registry
  7. Disable Windows Update service
  8. Upgrade with the Media Creation Tool
  9. Disable the third-party antivirus software

1. Install an automatic PC repair tool

Installing an advanced third-party program to automatically scan your PC and fix Windows tweaks is recommended. System stability issues are caused by various factors, but most of them are connected to the Windows registry.

An updated OS and a registry cleanup performed on a regular basis will improve your computer’s performance and protect it against malware.

Windows Update is meant to improve the overall performance of your operating system, integrate new features, and even upgrade the existing ones. However, there are times when certain errors may occur out of the blue.

Thankfully, if you happen to run into such issues, there is a specialized Windows repair software that can help you solve them in no time, and it is called Restoro.

This is how you can fix registry errors using Restoro:

  1. Download and install Restoro.
  2. Launch the application.
  3. Wait for the application to find any system stability issues and possible malware infections.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.

After the process is completed your computer should work perfectly fine and you will no longer have to worry about Windows Update errors of any kind.

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Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.


2. Run SFC, DISM, and chkdsk scans

2.1 Run the SFC scan

  1. Type cmd in the Search bar and click on Run as administrator to start Command Prompt with elevated permissions.
  2. In the command line type the following line and press Enter to confirm: sfc/scannow
    0x80080005 Windows Store
  3. After the procedure is done, retry updating.

If the damage to certain update files is already done, System File Checker comes into play.

SFC is a built-in tool that scans and fixes corrupted or incomplete files. Furthermore, it can give you a wider picture of what caused the problem in the first place.

2.2 Run the DISM scan

  1. Start Command Prompt as an administrator as shown in the previous solution.
  2. In the command line, type the following and press Enter: DISM /Online /Cleanup-Image /RestoreHealth
    0x80080005 Windows Store
  3. An alternative command you can use with Windows 10 ISO is this: DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  4. Don’t forget to replace X with a corresponding drive letter on which your Windows 10 ISO is mounted.

The process may be lengthy, so make sure not to interfere until it’s done or you won’t benefit from the results.

Once the DISM scan is finished, check if the problem is still there. If the issue is still present, repeat the SFC scan and check if that solves the issue.

2.3 Run a chkdsk scan

  1. Open Command Prompt as administrator as shown in the solution 1.1.
  2. Once the window opens paste the following command and press Enter to run it: chkdsk /f c

This command with check and fix all the possible corrupted files on your drive so it might also take care of the error 0x80080005 so make sure you try it.

3. Run the Windows Update troubleshooter

  1. Press Windows Key + I to open the Settings app.
  2. Navigate to the Update & Security section.
    Error code 0x80080005 Windows 7
  3. Now select Troubleshoot from the menu on the left.
  4. In the right pane select Windows Update and click Run the troubleshooter.
    Error code 0x80080005 Windows 7
  5. Follow the instructions on the screen to complete the troubleshooter.

Once the troubleshooter is finished, check if the problem is resolved.

If you’re having trouble opening the Settings app, take a look at this helpful article to solve the issue quickly.

Sometimes a minor glitch can occur and prevent you from downloading the latest updates. If you’re having an update error 0x80080005, you might be able to fix the problem using Windows Update troubleshooter.

Windows comes with a wide range of troubleshooters, and you can use them to fix many common problems. To use Windows Update troubleshooter, check the steps above.

4. Reset Windows Update components

  1. Start Command Prompt as administrator.
  2. Now run the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
pause

According to users, sometimes error 0x80080005 can occur due to issues with Windows Update components. To fix that, you need to reset the necessary components manually.

After running these commands all the necessary components will be restarted and you’ll be able to download updates again.

If you don’t want to run all these commands manually, you can always create a Windows Update reset script and use it to reset the necessary components automatically.

5. Take ownership of the System Volume Information directory

  1. Start Command Prompt as administrator.
  2. Now enter the following command and press Enter: cmd.exe /c takeown /f "C:System Volume Information*" /R /D Y && icacls "C:System Volume Information*" /grant:R SYSTEM:F /T /C /L
    0x80080005 – 0x90017

Many users reported error 0x80080005 while Windows was trying to access the System Volume Information directory.

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It seems that Windows can’t access this directory for some reason, but you can fix that by changing system permissions.

After running this command, you’ll have full access to the System Volume Information directory and the problem with Windows Update will be resolved.

If you need additional info about how to take ownership of a file or a folder, check out this useful guide.

6. Modify your registry

  1. Press Windows Key + R and enter regedit. Now press Enter or click OK.
    0x80080005 – 0x90017
  2. In the left pane, navigate to Control keys as shown below.
    Error code 0x80080005 Windows 7
  3. Double-click the newly created RegistrySizeLimit DWORD and set its value to 4294967295,

According to users, sometimes update error 0x80080005 can appear due to issues with your registry. To fix the problem you need to create a single value in your registry.

After saving the changes, check if the problem is still there. If you can’t access the Registry editor, check out this expert guide and solve the issue quickly.

7. Disable Windows Update service

  1. Press Windows Key + R and enter services.msc. Press Enter or click OK.
    0x80080005 Windows Store
  2. When the Services window opens, locate Windows Update service and double-click it to open its properties.
    0x80080005 – 0x90017
  3. Now set the Startup type to Disabled and click Apply and OK to save the changes.
    Error code 0x80080005 Windows 7
  4. Restart your PC.
  5. When your PC restarts, go back to Services window, open Windows Update service properties, set Startup Type to Automatic, and start the service.

According to users, sometimes you might be able to fix update error 0x80080005 simply by disabling the Windows Update service.

After doing that, the problem with Windows Update should be completely resolved.

8. Upgrade with the Media Creation Tool

  1. Download the Media Creation Tool.
  2. Make some space on the system partition.
  3. Run the tool and select Upgrade this PC now.
  4. After Windows 10 is downloaded, accept the license agreement.
  5. Wait while the update downloads the necessary files.
  6. Now select Download and install updates (recommended). Click Next to proceed.
  7. Wait while the updates are downloaded. This might take a while, so you’ll have to be patient.
  8. Follow the instructions until you reach Ready to install screen. Click Change what to keep and select Keep personal files and apps option.
  9. Now click Next. The installation will now start. Follow the instructions on the screen to complete it.

Besides a clean reinstallation of the OS, the Media Creation Tool can be used for updates as well.

Even though we advise you to perform a clean install to fix update issues, you can preserve your files, apps, and settings this way.

Follow the instructions above to update Windows 10 via the Media Creation Tool, a tool better suited for large updates like Redstone or the Creators Update.

Once the installation process is finished, you’ll have the latest version of Windows installed, and the issue should be resolved.

If the Windows Media Creation tool doesn’t work, check out this step-by-step guide to fix the problem quickly.

9. Disable the third-party antivirus software

Most of the time, third-party antiviruses function well, but when it comes to Windows update, we run into a large variety of issues.

They may prevent some updated files from downloading or even delete and corrupt them. If you’re having issues with error 0x80080005 on your PC, the cause might be third-party antivirus software.

To fix the problem, you should try disabling certain antivirus features or completely disable your antivirus before trying to install updates.

If disabling the antivirus doesn’t help, your next step would be to completely uninstall your antivirus.

Even if you uninstall your antivirus, your PC will remain protected by Windows Defender, so there’s no need to worry about your safety.

Now you can do this the old-fashioned way or by using specialized uninstaller software to make sure no software traces are left behind to tamper with your activity.

Run a dedicated uninstaller

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There is even a lightweight, portable version that does not require any downloading, and you can simply store it on a USB flash drive and use it directly from there on any PC.

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If removing the antivirus solves the problem, it might be a good time for you to consider switching to a different antivirus solution.

There are many great antivirus tools on the market, but we have a great list including the best antiviruses with an unlimited license that will also save you some money.

If you have any alternative solutions or questions regarding the ones presented, feel free to tell us in the comments section below.

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