FIX: Windows 10 update error 0x80080005

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Last update:
Affiliate Disclosure

  • The error code 0x80080005 is shown by Windows Update when it fails to download and install one or more updates. 
  • In order to fix the issue, you should start by disabling your antivirus that can cause this problem.
  • Another solution involves using a built-in tool that scans and fixes corrupted files.
  • There is also an excellent idea to run the built-in troubleshooter in Windows.
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Windows 10‘s performance and security are largely dependent on  Windows Update, especially the radical upgrades that enhance system stability. 

However, even if you wanted to skip updates, it’s not possible since Windows Update is obligatory. This means the abundance of error codes you will encounter in the update process is unavoidable.

A user perfectly describes this error:

There were some problems installing updates, but we’ll try again later. if you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005).

In particular, error code 0x80080005 has proven itself a hard nut to crack, preventing updates whenever you check for new updates. To help, we compiled a list of workarounds that should help you address this issue.


How can I fix the update error 0x80080005 on Windows 10?

Many users reported update error 0x80080005 on their PC. This can be a big problem, and speaking of this error, here are some similar issues that users reported.

The error code 0x80080005 in Windows 7 can appear on almost any version of Windows, and older versions such as Windows 8.1 and 7 aren’t exceptions.

The 0x80080005 Microsoft Store occurs sometimes when you try to access the Microsoft Store. This guide will help you solve that issue too.

The 0x80080005 – 0x90017 error gives you fewer indications but you should be able to fix the problem by using one of our solutions.


1. Disable third-party antivirus software

Temporarily turn off firewalls and any antivirus or malware prevention software

We can’t stress the negative role of third-party anti-malware programs in Windows 10 enough. Most of the time they function well, but when it comes to Windows update, we run into a large variety of issues.

They may prevent some updated files from downloading or even delete and corrupt them.

If you’re having issues with error 0x80080005 on your PC, the cause might be third-party antivirus software. To fix the problem, you might want to try disabling certain antivirus features or completely disable your antivirus before trying to install updates.

If disabling the antivirus doesn’t help, your next step would be to completely uninstall your antivirus.

Even if you uninstall your antivirus, your PC will remain protected by Windows Defender, so there’s no need to worry about your safety.

Now you can do this the old-fashioned way or by using specialized uninstaller software to make sure no software traces are left behind to tamper with your activity.


Run a dedicated uninstaller

This powerful removal tool will not only uninstall no longer needed apps from your PC but also eliminate any stubborn leftovers to avoid system cluttering and even clean up your computer.

The best part is that there is a generous 60-day money-back guarantee feature included, so you will have plenty of time to convince yourself of its usefulness absolutely risk-free.

There is even a lightweight, portable version that does not require any downloading, and you can simply store it on a USB flash drive and use it directly from there on any PC.

Revo Uninstaller

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If removing the antivirus solves the problem, it might be a good time for you to consider switching to a different antivirus solution.

There are many great antivirus tools on the market, but one of the best is BullGuard, so we suggest trying it out.


2. Run SFC, DISM and chkdsk scans

2.1 Run the SFC scan

  1. Type cmd in the Search bar and click on Run as administrator to start Command Prompt with elevated permissions.
  2. In the command line type the following line and press Enter to confirm: sfc/scannow
    0x80080005 Windows Store
  3. After the procedure is done, retry Updating.

If the damage to certain update files is already done, System File Checker comes into play. SFC is a built-in tool that scans and fixes corrupted or incomplete files. Furthermore, it can give you a wider picture of what caused the problem in the first place.


Scannow command has stopped before the process finished? Here’s a fix for you


2.2 Run the DISM scan

  1. Start Command Prompt as an administrator as shown in the previous solution.
  2. In the command line, type the following and press Enter: DISM /Online /Cleanup-Image /RestoreHealth
    0x80080005 Windows Store
  3. An alternative command you can use with Windows 10 ISO is this: DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  4. Don’t forget to replace X with a corresponding drive letter on which your Windows 10 ISO is mounted.

Run a System Scan to discover potential errors

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Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

The process may be lengthy, so make sure not to interfere until it’s done.

Once the DISM scan is finished, check if the problem is still there. If the issue is still present, repeat the SFC scan and check if that solves the issue.

2.3 Run a chkdsk scan

  1. Open Command Prompt as administrator as shown in the solution 2.1.
  2. Once the window opens paste the following command and press Enter to run it: chkdsk /f c

This command with check and fix all the possible corrupted files on your drive so it might also take care of the error 0x80080005 so make sure you try it.


3. Run Windows Update troubleshooter

  1. Press Windows Key + I to open the Settings app.
  2. Navigate to the Update & Security section.
    Error code 0x80080005 Windows 7
  3. Now select Troubleshoot from the menu on the left. In the right pane select Windows Update. Now click Run the troubleshooter.
    Error code 0x80080005 Windows 7
  4. Follow the instructions on the screen to complete the troubleshooter.

Once the troubleshooter is finished, check if the problem is resolved.

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

Sometimes a minor glitch can occur and prevent you from downloading the latest updates. If you’re having an update error 0x80080005, you might be able to fix the problem using Windows Update troubleshooter.

Windows comes with a wide range of troubleshooters, and you can use them to fix many common problems. To use Windows Update troubleshooter, check the steps above.


4. Reset Windows Update components

  1. Start Command Prompt as administrator.
  2. Now run the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
pause

According to users, sometimes error 0x80080005 can occur due to issues with Windows Update components. To fix that, you need to reset the necessary components manually.

After running these commands all the necessary components will be restarted and you’ll be able to download updates again.

If you don’t want to run all these commands manually, you can always create a Windows Update reset script and use it to reset the necessary components automatically.


5. Take ownership of System Volume Information directory

  1. Start Command Prompt as administrator.
  2. Now run cmd.exe /c takeown /f "C:System Volume Information*" /R /D Y && icacls "C:System Volume Information*" /grant:R SYSTEM:F /T /C /L
    0x80080005 – 0x90017

Many users reported error 0x80080005 while Windows was trying to access the System Volume Information directory. It seems that Windows can’t access this directory for some reason, but you can fix that by changing system permissions.

After running this command, you’ll have full access to the System Volume Information directory and the problem with Windows Update will be resolved.


Need additional info about how to take ownership of a file or a folder?Check out this useful guide


6. Modify your registry

  1. Press Windows Key + R and enter regedit. Now press Enter or click OK.
    0x80080005 – 0x90017
  2. In the left pane, navigate to Control keys as shown below.
    Error code 0x80080005 Windows 7
  3. Double-click the newly created RegistrySizeLimit DWORD and set its value to 4294967295,

According to users, sometimes update error 0x80080005 can appear due to issues with your registry. To fix the problem you need to create a single value in your registry.

After saving the changes, check if the problem is still there. If you can’t access the Registry editor, check out this guide and solve the issue quickly.


7. Disable Windows Update service

  1. Press Windows Key + R and enter services.msc. Press Enter or click OK.
    0x80080005 Windows Store
  2. When the Services window opens, locate Windows Update service and double-click it to open its properties.
    0x80080005 – 0x90017
  3. Now set the Startup type to Disabled and click Apply and OK to save changes.
    Error code 0x80080005 Windows 7
  4. Restart your PC.
  5. When your PC restarts, go back to Services window, open Windows Update service properties, set Startup Type to Automatic, and start the service.

According to users, sometimes you might be able to fix update error 0x80080005 simply by disabling Windows Update service.

After doing that, the problem with Windows Update should be completely resolved.


8. Upgrade with the Media Creation Tool

  1. Download the Media Creation Tool.
  2. Make some space on the system partition.
  3. Run the tool and select Upgrade this PC now.
  4. After Windows 10 is downloaded, accept the license agreement.
  5. Wait while the update downloads the necessary files.
  6. Now select Download and install updates (recommended). Click Next to proceed.
  7. Wait while the updates are downloaded. This might take a while, so you’ll have to be patient.
  8. Follow the instructions until you reach Ready to install screen. Click Change what to keep and select Keep personal files and apps option. Now click Next.
  9. The installation will now start. Follow the instructions on the screen to complete it.

Besides a clean reinstallation of the OS, the Media Creation Tool can be used for updates as well. Even though we advise you to perform a clean install to fix update issues, you can preserve your files, apps, and settings this way.

Follow the instructions below to update Windows 10 via the Media Creation Tool, a tool better suited for large updates like Redstone or the Creators Update.


Windows Media Creation tool doesn’t work? Check out this step-by-step guide


Once the installation process is finished, you’ll have the latest version of Windows installed, and the issue should be resolved.

If you have any alternative solutions or questions regarding the ones presented, feel free to tell us in the comments section below.

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Frequently Asked Questions

  • If you have any troubles installing Windows updates, check out our expert guide on how to fix that problem.

  • There are many possible issues causing this problem but we have a full guide on how to fix Windows Update error codes.

  • Outdated drivers are known to slow down the process so keep them updated using one of the recommended software to update drivers.

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among other suggestions from microsoft is to open a command prompt (i presume as administrator) and enter chkdsk /f c: . it’s the command to fix any corrupted files, and it did, at least for me. now update & security is back to normal

You could try, from a command prompt, I think as administrator:

chkdsk/f C:

Worked for me when some of the other fixes didn’t. Took about 15 min to run, then restart the computer.

Good Day for option 7, Windows Update is not even there in my system, only the Windows Update Medic is there and I turned that on…I’m really not sure what’s happening

it a hack by microsoft. they hacked my pc. and somehow they know what i’m doing so by doing that i can’t use some component on windows. my pc is old and i think they want me to buy a new one.

Hello,

Have you tried to search on Microsoft’s website how to rollback an update? That might be a temporary solution while a new update is released.

Cheers!