Full Fix: Update error 0x80080005 on Windows 10, 8.1, 7
Windows 10’s performance and security are largely dependent on Windows Update, especially the radical upgrades that enhance system stability. However, even if you wanted to skip updates, it’s not possible since Windows Update is obligatory. This means the abundance of error codes you will encounter in the update process are unavoidable.
In particular, error code 0x80080005 has proven itself a hard nut to crack, preventing updates whenever you check for new updates. To help, we compiled a list of workarounds that should help you address this issue.
How to fix update error 0x80080005 on Windows 10
Many users reported update error 0x80080005 on their PC. This can be a big problem, and speaking of this error, here are some similar issues that users reported:
- Error code 0x80080005 Windows 7 – This error message can appear on almost any version of Windows, and older versions such as Windows 8.1 and 7 aren’t exceptions. Fortunately, most of our solutions are fully compatible with older versions of Windows, so feel free to try them out.
- 0x80080005 Windows Store – This error message can sometimes appear while trying to access Windows Store. If this happens, you might want to try disabling your antivirus.
- 0x80080005 – 0x90017 – Sometimes this error can have a number assigned to it. Even if this happens, you should be able to fix the problem by using one of our solutions.
Solution 1 – Disable third-party antivirus software
We can’t stress the negative role of third-party anti-malware programs in Windows 10 enough. Most of the time they function well, but when it comes to Windows update, we run into a large variety of issues. They may prevent some update files from downloading or even delete and corrupt them.
If you’re having issues with error 0x80080005 on your PC, the cause might be a third-party antivirus software. To fix the problem, you might want to try disabling certain antivirus features or completely disable your antivirus before trying to install updates.
If disabling the antivirus doesn’t help, your next step would be to completely uninstall your antivirus. Even if you uninstall your antivirus, your PC will remain protected by Windows Defender, so there’s no need to worry about your safety.
If removing the antivirus solves the problem, it might be a good time for you to consider switching to a different antivirus solution. There are many great antivirus tools on the market, but one of the best is BullGuard, so we suggest to try it out.
Solution 2 – Run SFC and DISM scans
If damage to certain update files is already done, System File Checker comes into play. SFC is a built-in tool that scans and fixes corrupted or incomplete files. Furthermore, it can give you a wider picture of what caused the problem in first place. You can use SFC in a few easy steps:
- Right-click Start and open the Command Prompt (Admin).
- In the command line type following line: sfc/scannow. Press Enter to confirm.
- After the procedure is done, retry Updating.
If SFC scan didn’t fix your problem, or if you can’t run SFC scan at all, you might want to try using DISM instead. To use DISM, you just need to follow these simple steps:
- Right-click Start and run Command Prompt (Admin).
- In the command line, type the following:
- An alternative command you can use with Windows 10 ISO is this:
- DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess
- Don’t forget to replace ‘X’ with a corresponding drive letter on which your Windows 10 ISO is mounted.
The process may be lengthy, so make sure not to interfere until it’s done.
Once the DISM scan is finished, check if the problem is still there. If the issue is still present, repeat the SFC scan and check if that solves the issue.
Solution 3 – Run Windows Update troubleshooter
Sometimes a minor glitch can occur and prevent you from downloading the latest updates. If you’re having update error 0x80080005, you might be able to fix the problem using Windows Update troubleshooter. Windows comes with a wide range of troubleshooters, and you can use them to fix many common problems.
To use Windows Update troubleshooter, you just need to do the following:
- Press Windows Key + I to open the Settings app.
- Navigate to Update & Security section.
- Now select Troubleshoot from the menu on the left. In the right pane select Windows Update. Now click Run the troubleshooter.
- Follow the instructions on the screen to complete the troubleshooter.
Once the troubleshooter is finished, check if the problem is resolved.
Solution 4 – Reset Windows Update components
According to users, sometimes error 0x80080005 can occur due to issues with Windows Update components. To fix that, you need to reset the necessary components manually. This isn’t as hard as you think, and you can do it by following these steps:
- Start Command Prompt as administrator.
- Now run the following commands:
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
After running these commands all the necessary components will be restarted and you’ll be able to download updates again. If you don’t want to run all these commands manually, you can always create a Windows Update reset script and use it to reset the necessary components automatically.
Solution 5 – Take ownership of System Volume Information directory
Many users reported error 0x80080005 while Windows was trying to access System Volume Information directory. It seems that Windows can’t access this directory for some reason, but you can fix that by changing system permissions. To do that, just follow these simple steps:
- Start Command Prompt as administrator.
- Now run cmd.exe /c takeown /f “C:\System Volume Information\*” /R /D Y && icacls “C:\System Volume Information\*” /grant:R SYSTEM:F /T /C /L
After running this command, you’ll have full access to the System Volume Information directory and the problem with Windows Update will be resolved.
Solution 6 – Modify your registry
According to users, sometimes update error 0x80080005 can appear due to issues with your registry. To fix the problem you need to create a single value in your registry. You can do that by following these steps:
- Press Windows Key + R and enter regedit. Now press Enter or click OK.
- In the left pane, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control. In the right pane, right-click the empty space and choose New > DWORD (32-bit) Value. Set the name of the DWORD to RegistrySizeLimit.
- Double-click the newly created RegistrySizeLimit DWORD and set its value to 4294967295,
After saving the changes, check if the problem is still there.
Solution 7 – Disable Windows Update service
According to users, sometimes you might be able to fix update error 0x80080005 simply by disabling Windows Update service. You can do that by following these steps:
- Press Windows Key + R and enter services.msc. Press Enter or click OK.
- When Services window opens, locate Windows Update service and double-click it to open its properties.
- Now set Startup type to Disabled and click Apply and OK to save changes.
- Restart your PC.
- When your PC restarts, go back to Services window, open Windows Update service properties, set Startup Type to Automatic and start the service.
After doing that, the problem with Windows Update should be completely resolved.
Solution 8 – Upgrade with the Media Creation Tool
Besides a clean reinstallation of the OS, the Media Creation Tool can be used for updates as well. Even though we advise you to perform a clean install to fix update issues, you can preserve your files, apps, and settings this way. Follow the instructions below to update Windows 10 via the Media Creation Tool, a tool better suited for large updates like Redstone or the Creators Update.
- Download Media Creation Tool here.
- Make some space on the system partition.
- Run the tool and select Upgrade this PC now.
- After Windows 10 is downloaded, accept the license agreement.
- Wait while the update downloads the necessary files.
- Now select Download and install updates (recommended). Click Next to proceed.
- Wait while the updates are downloaded. This might take a while, so you’ll have to be patient.
- Follow the instructions until you reach Ready to install screen. Click Change what to keep and select Keep personal files and apps option. Now click Next.
- The installation will now start. Follow the instructions on the screen to complete it.
Once the installation process is finished, you’ll have the latest version of Windows installed, and the issue should be resolved.
If you have any alternative solutions or questions regarding the ones presented, feel free to tell us in the comments section!
Editor’s Note: This post was originally published in April 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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