- The error code 0x80080005 is shown by Windows Update when it fails to download and install one or more updates.
- In order to fix the issue, you should start by disabling your antivirus that can cause this problem.
- Another solution involves using a built-in tool that scans and fixes corrupted files.
- It is also an excellent idea to run the built-in troubleshooter in Windows.
Windows 10’s performance and security are largely dependent on Windows Update, especially the radical upgrades that enhance system stability.
However, even if you want to skip updates, it’s not possible since Windows Updates are obligatory. This means that you will inevitably be exposed to an abundance of error codes.
Not all errors are alike, but there are some pesky ones that keep re-appearing for a variety of users with different system configurations.
One of our readers perfectly described this error:
There were some problems installing updates, but we’ll try again later. if you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005).
In particular, error code 0x80080005 has proven itself a hard nut to crack, preventing updates whenever you check for new releases.
In order to help, we compiled a list of workarounds that should be useful while addressing this issue.
Many users reported update error 0x80080005 on their PC. This can be a big problem, and speaking of this error, here are some similar issues that users reported:
- 0x80080005 Windows Update error – can occur in any version of Windows, including Windows 8.1 and 7
- 0x80080005 Microsoft Store error – will sometimes appear when you access the Microsoft Store
- 0x80080005 – 0x90017 error gives you fewer indications but you should be able to fix the problem by using one of our solutions.
Most common causes for Windows Update error 0x80080005
It’s also important to know why these Windows Update errors occur and especially the code 0x80080005 because some of them can be avoided. Here are the main possible reasons:
➡ The Windows Update components are not functioning properly – When you’re performing a Windows Update, some services are triggered in your system and if they are not working properly, the 0x80080005 error shows up. This is the main cause for this problem and that is why we’re treating it with priority in this article.
➡ The Windows Update service is not working – Although it’s one of the least probable causes, it happened before, and it can be disruptive. You can always go to Microsoft’s update page and click on the Update now button or get the Media Creation Tool and use it to update.
➡ Missing or corrupt system files – As you would have guessed, the system files are paramount to the smooth running of your device and if any or some of them get corrupted or deleted for some reason, the Windows Update can fail miserably. Below, you will see a method that will repair corrupt system files.
➡ The antivirus may block the update – Some antiviruses are known for blocking some services and if they start bossing around with your Windows Update, things can get messy. This is not a very frequent occurrence, but you should consider the possibility.
Of course, there are many other possible reasons, but we listed the main troublemakers. The section below will, however, help you fix the error code 0x80080005.
How can I fix the update error 0x80080005 on Windows 10?
- Run the Windows Update troubleshooter
- Scan your system for issues
- Reset Windows Update components
- Take ownership of the System Volume Information directory
- Use the Registry Editor
- Disable the Windows Update service
- Upgrade with the Media Creation Tool
- Disable the third-party antivirus software
1. Run the Windows Update troubleshooter
- Press Windows Key + I to open the Settings app.
- Navigate to the Update & Security section.
- Now select Troubleshoot from the menu on the left.
- In the right pane select Windows Update and click Run the troubleshooter.
- Follow the instructions on the screen to complete the troubleshooter.
Sometimes a minor glitch can occur and prevent you from downloading the latest updates. If you’re having an update error 0x80080005, you might be able to fix the problem using the Windows Update troubleshooter.
Windows comes with a wide range of troubleshooters, and you can use them to fix many common problems. To use Windows Update troubleshooter, check the steps above.
If you’re having trouble opening the Settings app, we have a great guide that will show you what to do if the Settings app is not starting.
2. Scan your system for issues
2.1 Run SFC scan
- Type command in the Search bar and click on Run as administrator to start Command Prompt with elevated permissions just like we did in the first step.
- In the command line type the following line and press Enter to confirm:
- After the procedure is done, retry updating.
2.2 Run the DISM scan
- Press Windows key + X and select PowerShell (admin) from the menu.
- In the command line, type the following and press Enter:
DISM /Online /Cleanup-Image /RestoreHealth
- If you have a Windows 10 ISO mounted on a physical media or on a virtual drive you can use this alternative command (press Enter to run it):
DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
- Don’t forget to replace X with a corresponding drive letter on which your Windows 10 ISO is mounted.
The process may be lengthy, so make sure not to interfere until it’s done, or you won’t benefit from the results.
Once the DISM scan is finished, check if the problem is still there. If the issue is still present, repeat the SFC scan and check if that solves the issue.
2.3 Run a chkdsk scan
- Open PowerShell by pressing the Windows key + X shortcut and selecting PowerShell (admin) from the list.
- Once the window opens, paste the following command and press Enter to run it:
chkdsk /f c
This command with chkdsk will fix all the possible corrupted files on your drive so it might also take care of the error 0x80080005 so it wouldn’t hurt to try it.
If you want to avoid using so many commands to scan and fix issues on your system, you can simply use Restoro to perform the same actions quickly.
3. Reset Windows Update components
- Type cmd in Windows search and select Run as administrator from the list.
- Now type or paste the following commands one by one and press Enter after each to run it:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause
The error 0x80080005 appears often due to issues with Windows Update components. To fix that, you need to reset the necessary components manually.
After running these commands all the necessary components will be restarted and you’ll be able to download updates again.
If you don’t want to run all these commands manually, you can always create a Windows Update reset script and use it to reset the necessary components automatically.
4. Take ownership of the System Volume Information directory
- Press the Windows key + X combination and select the Windows PowerShell (Admin) from the list of options.
- Now enter the following command and press Enter:
cmd.exe /c takeown /f "C:System Volume Information*" /R /D Y && icacls "C:System Volume Information*" /grant:R SYSTEM:F /T /C /L
Some of our readers got the error 0x80080005 while Windows was trying to access the System Volume Information directory.
It seems that Windows can’t access this directory for some reason, but you can fix that by changing system permissions.
After running this command, you’ll have full access to the System Volume Information directory and the problem with Windows Update will be resolved.
Taking ownership of a file or folder in Windows 10 shouldn’t be too complicated, and could prove useful when dealing with issues like this one.
5. Use the Registry Editor
- Press Windows Key + R and enter regedit. Now press Enter or click OK.
- In the left pane, navigate to the following path:
- Right-click on an empty space in the right pane, click on New, select DWORD (32-bit) Value and name it RegistrySizeLimit.
- Double-click the newly created RegistrySizeLimit DWORD and set its value to 4294967295.
According to users, sometimes update error 0x80080005 can appear due to issues with your registry. To fix the problem you need to create a single value in your registry as shown in the steps above.
After saving the changes, check if the problem is still there. We also provide a very helpful guide on what to do if the Registry Editor is not opening if you find yourself in that unpleasant situation.
6. Disable the Windows Update service
- Press Windows Key + R and enter services.msc. Press Enter or click OK.
- When the Services window opens, locate Windows Update service and double-click it to open its properties.
- Now set the Startup type to Disabled and click Apply and OK to save the changes.
- Restart your PC.
- When your PC restarts, go back to the Services window, open Windows Update service properties, set Startup Type to Automatic, and start the service.
Some of our readers found out that sometimes you might be able to fix update error 0x80080005 simply by disabling the Windows Update service as indicated in the steps above.
7. Upgrade with the Media Creation Tool
- Download the Media Creation Tool.
- After Windows 10 is downloaded, accept the license agreement.
- Run the tool and select Upgrade this PC now.
- Wait while the update downloads the necessary files.
- Follow the instructions until you reach Ready to install screen.
- Click Change what to keep and select Keep personal files and apps option.
- Now click Next. The installation will now start. Follow the instructions on the screen to complete it.
Besides a clean reinstallation of the OS, the Media Creation Tool can be used for updates as well.
Even though we advise you to perform a clean install to fix update issues, you can preserve your files, apps, and settings this way.
Once the installation process is finished, you’ll have the latest version of Windows installed, and the issue should be resolved.
8. Disable the third-party antivirus software
Most of the time, third-party antiviruses function well, but when it comes to the Windows update process, there are a variety of issues that you can encounter.
They may prevent some updated files from downloading or even delete and corrupt them. If you’re having issues with error 0x80080005 on your PC, the cause might be third-party antivirus software.
To fix the problem, you should try disabling certain antivirus features or completely disable your antivirus before trying to install updates.
This of course depends on the antivirus software you have installed, as in some cases, you might be able to use the built-in option to simply pause the protection for a specific amount of time.
Because we use Eset NOD 32, we have the option to pause the protection at will, choosing from a specific list of options regarding when to re-activate the software’s protection.
To enable this option in Eset antivirus software, follow these steps:
- Right-click the Eset icon from the taskbar, and choose Pause protection.
- Click the drop-down and choose the preffered option.
- Select Apply.
In case you’re using other antivirus software, the exact steps will be different. There might be cases in which your antivirus doesn’t offer you the possibility to pause the protection, in which case you will need to remove it from your PC by uninstalling it.
Even if you uninstall your antivirus, your PC will remain protected by Windows Defender, so there’s no need to worry about your safety.
If removing the antivirus solves the problem, it might be a good time for you to consider switching to a different antivirus solution.
How to prevent error 0x80080005 from ocurring again
Considering that the error code 0x80080005 appears when you’re trying to update your OS, there are little precautions that you can take to avoid it.
However, there are some general steps to take if you want to avoid Windows Update errors and this one in particular.
➡ Update your system regularly
Windows is updated regularly but not all updates are installed automatically. There are also optional updates for drivers that are not installed by default.
If you want to get them, you need to Go to Settings, then click on Windows Updates, and select the View optional updates option like in the screenshot below.
Then, clicking on the Driver updates section will reveal the available drivers. You just need to select the ones you want to install and hit the Download and install button below.
➡ Keep your system as tidy as possible
Installing too many programs can clutter your system and that’s an invitation for corrupt system files to appear and mess up with your updates.
So, try to keep your system as clean as possible by uninstalling any necessary programs by visiting your Apps section from Settings and clearing some of the old, unused apps.
You just need to select the app that you want to get rid of and hit the uninstall button, just like in the screenshot below.
We hope you managed to fix the Windows 10 update error 0x80080005 by using one of our solutions above.
However, if you run into other such issues, you can also consult our article about how to fix common Windows update problems.
Updating your system is extremely important and that is why we also recommend checking out the latest Windows security update and stay up to date.
If you have any alternative solutions or questions regarding the ones presented, feel free to tell us in the comments section below.
Frequently Asked Questions
If you have any troubles installing Windows updates, check out our expert guide on how to fix a Windows update.
There are many possible issues causing this problem but we have a full guide on how to fix Windows Update error codes.
Outdated drivers are known to slow down the process so keep them updated using one of the recommended software to update drivers.