Windows 8.1, 10 Problems with Laptop Backlight Keyboard Reported

Radu Tyrsina By: Radu Tyrsina
3 minute read
And ... it's darkness again!

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Windows 8.1 laptop users have been struck with backlight problems on their keyboards. Issues with backlit keyboards have been more present in Windows 8 but they are now back in Windows 8.1

And ... it's darkness again!

And … it’s darkness again!

I have recently bought a new Windows 8 laptop and it comes with a backlight-powered keyboard, so when I heard that problems with this kind of keyboards have been reported online, I started analyzing them with care. Actually, a good friend of mine has been complaining that after the Windows 8.1 update,  the backlit keyboard seems stuck in battery mode. Here are some more problems reported.

I bought a MacBook Air today. Installed Windows 8.1. Installed all the drivers. Everything is workign great – but no backlit keyboard functionality.

Somebody has problems with their MacBookAir, as we can see, and this is not a first for Apple users. We have previously reported that Windows 8.1 Install Fails on New 2013 Retina MacBook and there were reported several iTunes crashes with Windows 8.1, as well. This time, an Asus owner is complaining:

I’m having issues with my Asus g73jh and the keyboard. Also other issues but I am guessing it starts with the keyboard not able to use the FN hot keys. I tried installing the drivers etc. Also just to throw in, I did a dual boot since I have 2 hard drives I have windows 7 on one and 8 on the other. Anyone have this kind of issue? I can’t get the keyboard lights to turn on, can’t dim the screen or use any other function. Everything else seems to be working fine.

And the problem is also affecting a Dell user. Recently, Dell XPS 15 owners have been reporting Shutdown Problems in Windows 8.1.

I bought this laptop few days ago, and I noticed that my keyboard doesn’t light up, and it is written on the laptop’s box that it should have “backlit en kb”. I have quickset app installed, and I’m using windows 8.1. In the windows mobility center I can adjust keyboard’s backlit slider (off – dim – bright) but it doesn’t do anything. Any idea what problem am I facing ? or how should I know if my keyboard is really a backlit capable, how can I check, like if there’s additional cable for backlit or something like that ? Thanks in advance to everyone who might try to help.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

Read Also: Install Windows 8.1 on SSD – Steps to Follow

From what I’ve read and all the solutions I’ve seen, it seems that updating the BIOS should have the desired effect and your problems with they backlight on your keyboard should be fixed. Also, what I’d suggest is to check your power settings, as there’s a chance your laptop might be going in idle mode. Besides this, if you know any working fixes, do let us know and we will share it with the community.

Try to switch to a separate keyboard [Update]

If you cannot fix the issue you might seriously think about getting a new, separate keyboard. I had the same problem and right now I am writing from a Logitech K780 and must say that it’s even better for my laptop since I don’t have to tap directly on its surface thus not producing any vibrations, which are bad for HDD. I chose this path because I am too lazy to search for a fix, and bought this keyboard model. If you see the things as I do, here are some handpicked keyboard lists for specific purposes:

We hope that you will find the right solution for you. Let us know in the comments section how did you solve this problem.

Editor’s Note: This post was originally published in December 2013 and has been since revamped and updated for freshness, accuracy, and comprehensiveness.

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  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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