Microsoft gave away Windows 10 for free only as an upgrade for Windows 8 and 7, so if you wanted to do a fresh Windows 10 install you had to spend the usual $200+ that every Windows release demands.
The trouble comes is when the upgrade doesn’t go as you expect it to – it’s supposed to be an easy thing to go through, all you have to do is watch it work, but things don’t always go as planned behind the scenes.
This is why a fresh install is always recommended over an upgrade, however since this time people were bound by Microsoft themselves to this upgrade process, that’s what people opted for.
One of such problems caused by an upgrade-gone-wrong is your Bluetooth devices not working. Well more like Windows 10 not being able to find your Bluetooth devices.
No worries, there are some fixes for this, which don’t involve a complete reinstall of Windows. Let’s give them a shot.
Bluetooth not finding devices on Windows 10, how to fix it?
Many users use Bluetooth on daily basis, but sometimes Bluetooth is not finding devices at all. Regarding Bluetooth problems, here are some similar issues that users reported:
- Bluetooth not detecting, recognizing devices Windows 10 – If this problem occurs, try restarting the Bluetooth Support service and check if that helps.
- Bluetooth not working Windows 10 – Many users claim that Bluetooth isn’t working at all on their PC. However, you can fix the issue by reinstalling your Bluetooth drivers or simply by updating them.
- Bluetooth not finding headphones, Fitbit, UE Boom, Beats, JBL, keyboard – This problem can occur with various devices, and in order to fix it, be sure to check if you’re pairing the device properly with your PC.
- Bluetooth not connecting – If Bluetooth isn’t connecting, the issue could be your Wi-Fi. Some devices have Wi-Fi and Bluetooth in a single card, and in order to fix the problem, you just have to temporarily disable Wi-Fi.
- Bluetooth not discovering devices – This is another problem that you can encounter with Bluetooth, but you should be able to fix it by running Hardware and Devices troubleshooter.
Solution 1 – Add the Bluetooth device again
- Press Windows Key + S and enter control panel. Now choose Control Panel from the list.
- Now find the Hardware and Sound category and find the Bluetooth devices page.
- Select the device that is not working and remove it.
- Now click Add and add the device back again.
If that doesn’t work, try this on the same page as method 1.
- On the Bluetooth devices page, click the Options tab.
- If unchecked, check the box that says Allow Bluetooth devices to connect to this computer.
After making these changes, check if the problem is resolved.
Solution 2 – Try reinstalling your Bluetooth drivers
If Bluetooth is not finding devices, the problem might be related to your drivers.
To fix this problem, users are suggesting to reinstall your Bluetooth devices. This is quite simple to do, and you can do it by following these steps:
- Press Windows Key + X to open Win + X menu. Now navigate to Device Manager.
- Locate the device that is giving you problems, right-click it and choose Uninstall device from the menu.
- When the confirmation dialog appears, click Uninstall.
- Now just click Scan for hardware changes icon and Windows should automatically install the missing drivers.
Alter reinstalling your drivers, the issue should be resolved. Several users claim that their Bluetooth drivers can cause this issue to appear, but after reinstalling their Bluetooth drivers, the problem was completely resolved.
In addition to reinstalling your drivers, you might want to try using the official drivers from the manufacturer.
Simply visit the manufacturer’s website and download the latest drivers for your Bluetooth adapter and the issue will be resolved.
Update drivers automatically
Downloading and updating drivers manually can damage your system by choosing and installing the wrong versions. In order to prevent that from the start, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool.
This tool is approved by Microsoft and Norton Antivirus and will help you not damaging your PC by downloading and installing the wrong driver versions.
After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it.
- Download and install TweakBit Driver Updater
- Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
- Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.
Disclaimer: some functions of this tool are not free.
Solution 3 – Run the Hardware and Devices Troubleshooter
Windows has all sorts of built-in troubleshooters that can help you fix common problems automatically.
If Bluetooth is not finding devices, you might be able to fix this issue by using Hardware and Devices Troubleshooter. To do that, just follow these steps:
- Open the Settings app. The fastest way to do that is to use Windows Key + I shortcut.
- Navigate to the Update & Security section.
- Select Troubleshoot from the left pane. Choose Hardware and Devices and click the Run the troubleshooter button.
- Follow the instructions on the screen to complete the troubleshooter.
After the troubleshooter is finished, check if the problem with Bluetooth devices is still there. This isn’t the most reliable solution, but it should be able to help you with some common Bluetooth issues.
Solution 4 – Restart Bluetooth service
In order for Bluetooth to work properly, you need to have certain services running, such as Bluetooth Support service. If there’s any issues with this service, you might not be able to find Bluetooth devices.
However, you can fix this problem simply by restarting this service. To do that, just follow these steps:
- Press Windows Key + R and enter services.msc. Now press Enter or click OK.
- Locate Bluetooth Support Service and double-click it to open its properties.
- If the service isn’t running, click the Start button to start it. If the service is running, stop it, start it again and click Apply and OK to save changes.
After restarting this service, the issue should be resolved and everything will start working again.
Solution 5 – Make sure that you’re properly pairing your devices
If Bluetooth is not finding devices, the problem might be related to the pairing process. In order for your device to be discovered by Bluetooth, it’s important that you pair it properly.
The pairing process differs depending on the device, but most devices have a Bluetooth pairing button.
Some devices use the Power button for pairing, and one short press will power on your device. However, a long press will start the pairing process and pair your device with your PC.
To see how to properly pair your Bluetooth device, be sure to check your instruction manual for detailed instructions.
Solution 6 – Disconnect all Bluetooth devices
Sometimes other Bluetooth devices can prevent you from finding other Bluetooth devices. If that’s the case, users are suggesting to disable all Bluetooth devices and try to pair only the desired devices.
This isn’t the best solution, but several users claim that it worked for them, so be sure to try it out.
Solution 7 – Connect the Bluetooth adapter to a different USB port
Many desktop PCs don’t have Bluetooth support, and the only way to get Bluetooth functionality is to use a Bluetooth adapter.
However, sometimes Bluetooth is not finding devices at all, and that can be a problem.
If this happens, try connecting your Bluetooth adapter to a different USB port. Users reported issues while using a USB 3.0 port, but after connecting the adapter to USB 2.0 port, the problem was completely resolved.
Solution 8 – Disable Wi-Fi
Some laptops have Wi-Fi and Bluetooth on a single card, and that can sometimes cause problems. If Bluetooth is not finding devices, try disabling your Wi-Fi adapter and check if that helps.
Several users reported that this solution worked for them, so you might want to try it.
Alternatively, you might want to consider purchasing a Bluetooth adapter.
They are usually cheap and you can get a decent Bluetooth adapter for about $10 and permanently fix this issue.
Not being able to find Bluetooth devices can be a big problem, but you should be able to fix this problem using our solutions.
Editor’s Note: This post was originally published in Mach 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.