FIX: Cannot Install Bluetooth Driver Error Code 28

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Affiliate Disclosure
Keep your PC healthy by updating its drivers This tool will help you detect old and malfunctioning drivers and will automatically search for the good version. Thus, you will use all your system's components at full throttle. Check your drivers in 3 easy steps:

  1. Download DriverFix now for free (secured download)
  2. Launch the program and press the Scan icon
  3. Wait for the scan to finish and start installing the needed drivers
  • DriverFix has been successfuly downloaded by 0 readers this month.


How do I fix error code 28?


bluetoothe driver error wind8apps

After installing a new operating system, especially if it’s a new Windows 10 Technical Preview build, you might face problems with drivers for some of your devices. Some users complained that they’re unable to install the Bluetooth driver on their laptops, due to Bluetooth driver error code 28.

The drivers for this device are not installed: Bluetooth error 28

Error Code 28 tells you that a driver for a particular device isn’t installed or it can’t be installed for some reason. Besides other drivers, this error code also applies to Bluetooth device of your computer. So, we prepared a couple of workarounds which, I hope, will help you to fix this error, and you’ll be able install the Bluetooth driver on your laptop.

Solution 1: Run the Hardware and Devices Troubleshooter

You can run Hardware and Devices Troubleshooter to see if something’s wrong with your Bluetooth device. If Windows finds some errors, it will provide you with appropriate solution. Here’s what you need to do to run Hardware and Devices Troubleshooter:

  1. Go to Search, type troubleshoot, and open Troubleshooting
  2. Click on Hardware and Sound, and click on Hardware and Deviceshardware and devices troubleshooter control panel
  3. Let the wizard scan your devices for errors

Solution 2: Update your Bluetooth driver

Many users confirmed that updating their Bluetooth drivers fixes this issue. Here are the steps to follow:

  1. Open Device Manager > select Bluetooth driversuninstall bluetooth drivers device manager
  2. Right-click on the driver > select Uninstall
  3. Now, go to View > Check for hardware changes to install the latest Bluetooth drivers.

An easier and safe alternative would be to use third-party software that updates the latest drivers automatically. The tool will initiate a deep scan and find the most suitable Bluetooth drivers within seconds.

Some of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs.To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the application.
  3. Wait for DriverFix to detect all your faulty drivers.
  4. The software will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
DriverFix

DriverFix

Drivers will no longer create any problems if you download and use this powerful software today.

Free trial
Visit website

Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.


Solution 3: Run the Update Troubleshooter

If everything is okay with your Bluetooth device, you can run an Update Troubleshooter. This step especially applies to users of Windows 10 TP who have problems with their Bluetooth driver.

Run a System Scan to discover potential errors

Restoro Scan

Click Start Scan to find Windows issues.

Restoro Fix

Click Repair All to fix issues with Patented Technologies.

Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

Microsoft delivers new drivers through Update almost every day, and if your Update service doesn’t work properly, you’ll be unable to receive a driver update for your Bluetooth device.

To open Updates Troubleshooter, open Windows Troubleshooter (as shown in step 1 above), and click on Fix problems with Windows Update, under System and Security.

windows update troubleshooter control panel

On newer Windows 10 versions, you can launch both these troubleshooter from the Settings page. Go to Settings > Update & Security > Troubleshoot and simply launch the tools.

troubleshoot hardware and devices

Solution 4: Run the Bluetooth troubleshooter

Since error 28 is a Bluetooth-specific error code, you can also run the Bluetooth troubleshooter, as shown in the screenshot below.

bluetooth troubleshooter windows 10

Solution 5: Contact manufacturer support

Laptop manufacturers usually provide all need support to their users. So, go to your laptop’s manufacturer website and search for a Bluetooth driver. You can also contact their support service, and I’m sure they’ll give you any needed assistance.

While I was searching for solutions of this problem, I noticed one interesting thing. Some laptops have only one button for turning on both WiFi and Bluetooth, so if this is the case with your laptop, press that button a couple of times and your Bluetooth should activate, letting Windows to install drivers normally.

RELATED GUIDES TO CHECK OUT:

idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on TrustPilot.com (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

This article covers:Topics: