Everything you need to know about Charter email settings

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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Affiliate Disclosure

  • Charter Email has been rebranded and it is know marketed as Spectrum Webmail. The domain charter.net was kept so that existing clients can access their emails.
  • In this article we'll be looking at how to set up your Charter email, depending on the device you're using, as well as at how to set up the Charter email via IMAP for third-party email clients.
  • With it' user-friendly and intuitive interface, Charter Email can be easily listed among the top email clients on the market.
  • Don't forget that you can find a lot of guidelines, reviews, and recommendations in our dedicated Email Hub.
where is my charter spectrum login page

Charter Communications, also known as Charter Spectrum,  is one of the top cable providers in the United States. The company offers cable television, Internet, telephone, and wireless services.

Part of their rebranding was also to rename Charter Email to Spectrum Webmail, preserving the domain charter.net.

The email service can be accessed by long-time customers via the webmail login address.

New customers can use Spectrum email on desktop/laptop via the Spectrum webmail interface; for mobiles or Mac, they support IMAP, so that you connect via a third-party email services such as Outlook or Gmail.

But you must first sign up for at least one other service that Spectrum offers, as well as to create an email account to use Spectrum email, and set up email server details.


What are the email settings for Charter.net?

Set up an email account for desktop

charter email details

  1. Sign up to Spectrum.net services and create a username and password.
  2. Sign in to your Spectrum account.
  3. Go to the Menu icon in the top left corner of the page and select Manage Account.
  4. Choose Services >Internet.
  5. Choose Create Email Address and create a new username.
  6. Then select Create Mailbox (it should be something like username@charter.net).
  7. Enter your Spectrum.net password > Finish.
  8. You’ll receive a confirmation notice that your mailbox has been created. Select Go to Mailbox to begin using your Spectrum email account.

Whenever you want to access your email address directly from the Spectrum account, you will log in to your Spectrum account and select the Email icon on the homepage.


Set up an email account for mobiles or Mac

Connect to the Spectrum email server using the details below

  • Incoming Server – IMAP
  • Server: mobile.charter.net
    Port: 993
    Security: SSL/TLS
    Username: Your full Spectrum email address
    Password: Your password
  • Outgoing Server – SMTP
  • Server: mobile.charter.net
    Port: 587
    Security: SSL/TLS
    Username: Your full Spectrum email address
    Password: Your password

1. For Androidset up charter email android

  1. In the home screen open the Email app.  Alternatively, if you have other email accounts, from the Settings menu > Accounts > Add Account.
  2. Setup email section > Other.
  3. Enter your spectrum.net email address then click Manual Setup.
  4. Select IMAP account and enter the above details.

 2. For iOS

  1. Open settings > Mail, Contacts and Calendars.
  2. Choose Add Account available below iCloud tag > Other.
  3. Choose Add Mail Account and enter your name and your Spectrum credentials.
  4. Click Next.
  5. Then Choose IMAP and enter the servers mentioned above > Save.
  6. Open Settings again > your Spectrum account > Advanced and under incoming settings enter the ports mentioned above.

 3. For Mac

  1. Download the Mail app.
  2. Open the Mail app > Other Mail Account > Continue.
  3. Enter your information in the fields.
  4. When prompted, enter mobile.charter.net in the Description field.
  5. Follow to prompts to finished the setup.

Set up an email account via third-party email clientsset up charter via IMAP

You can use third-party email services such as Outlook or Gmail to connect your Spectrum email.

To do this, you will have to see the same IMAP/SMPT settings as above, or POP/POP3, depending on the protocol you want to use.


Read this article for more info on the best email clients that allow multiple accounts.


Here’s the POP/POP3 setting details:

  • Incoming Server – POP/POP3Server: pop.charter.net
    Port: 110
    Security: SSL/TLS
    Username: Your full Spectrum email address
    Password: Your password
  • Outgoing Server – SMTPServer: smtp.charter.net
    Port: 25
    Security: SSL/TLS
    Username: Your full Spectrum email address
    Password: Your password

To conclude, we hope that this information was useful for you to set up your Charter email account. Any comments are welcomed in the dedicated section below.


FAQ: Read more about Charter Email

  • Does Charter email still work?

Yes, Charter email still works, but under a new name, Spectrum Webmail. But you can keep your email address, only you have to access it via the new login address.

  • How do I set up my charter email account?

You first have to log in to your Spectrum account, go to Menu, select Manage Account, then choose Services and Internet, then Create Email Address.

  • What is Charter outgoing mail server?

For IMAP, the Charter outgoing mail server is mobile.charter.net, port 587; for POP/POP3, the Charter outgoing email server is smtp.charter.net, port 25.