- On some occasions, you can't find a scanned document on your PC because it's stored in an unknown location.
- There are two easy ways to get over this situation, and we're discussing them below.
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It can be extremely annoying to not be able to find your newly scanned documents on your hard-drive.
Whether you need to access the documents to verify if the scan was completed successfully, or you need to extract information from those files, the location of these documents can vary.
The storage location of your scanned files will depend on the software you use to scan your documents, and also the settings of your software.
Here’s how one user described this problem on Microsoft Answers:
Previously on Windows 7 when I scanned a document from my wireless printer to my laptop, the scan used to go into the My documents folder. Now Windows 10 seems to put the scan into an obscure folder attached to the My documents folder, therefore they are hard to find after scanning. How do I determine which folder the scans go to?
In this article we will explore the best way to deal with this issue, and how to change the settings so that this issue never occurs again. Read on to find out how to do it.
How do I find scanned documents on my computer?
1. Use a dedicated file finder/search software
One of the easiest solutions to avoid such errors especially when you really need to find something very quickly on your PC is to have third-party file search software installed on your PC.
We recommend you try Copernic Desktop Search – a leader on the market. Using this tool, you can search through your files and folders by creating an index while executing the search command.
The program is available for free but it does not allow more than 100 file types (including Office files, Outlook emails and attachments, text documents, archived and multimedia files).
So if you know that you have a rather less used file type, you should consider paying for a subscription.
Copernic Desktop SearchFind all your scanned documents in no time with this accurate and fast software.
2. Check the Scan app
- Click on Cortana search button in your Taskbar, and search for Scan.
- Choose the Scan application by clicking on it.
- Inside the Windows Scan application, select the three lines button found at the top left corner of your screen, and choose Settings.
- Here, choose the scanner hardware you want to use, select the source, and set the save location of your scanned files.
- The default save location for scans is normally in the Scanned Document subfolder of the Documents folder. (If you want to change that manually, you can simply move the entire Documents folder to a new location.)
Note: It is worth mentioning that depending on the scanner you’re using, you might have specialized software installed on your PC. If you have any issues finding your files using the above-mentioned method, it is recommended that you have a look inside the original software of your scanner as well.
In this article, we explored two quick ways to find out where your scanned files are stored on Windows 10.
Even though the location varies depending on the software and hardware you’re using, the process of finding this information is easy.
Please feel free to let us know in the comment section below if this fix helped you.
Editor’s Note: This post was originally published in June 2019 and was completely revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.