Can’t remove Bluetooth device in Windows 10

Madalina Dinita
by Madalina Dinita
Former Managing Editor
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in... Read more
Affiliate Disclosure
  • There are a variety of reasons why Windows 10 may fail to remove the Bluetooth device.
  • In this article, we will explore those reasons, and what you can do to fix it, so keep reading.
  • If you want to read more about the Internet is your passion, make sure to check out our Networking Hub.
  • Make sure to visit our Troubleshooting section for more helpful fixes, 
fix Can't remove Bluetooth device in Windows 10
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Bluetooth devices are perfect if you want to get rid of all those messy cables and keep your desk tidy.

If Windows 10 won’t remove your Bluetooth devices, there’s no need to panic.

This is actually quite a common problem among users and the good news is that there are a few solutions that you can use to fix it.

In this article we will show you exactly how to do that, so make sure you follow the steps presented here.

How can I fix Bluetooth removal issues on Windows 10?

1. Update your drivers

  1. Launch Device Manager.
  2. Right-click on the Bluetooth device that you want to update and select Update driver.

update bluetooth driver

You can also use Windows Update to automatically download and install the newest drivers.

  1. Go to Settings.
  2. Select Update & Security.
  3. Click on the Check for updates button and install the available updates.update windows 10

Another way that we recommend you update your drivers, is to use dedicated software. In doing that you will avoid making any damage to your system by mistakenly downloading the wrong ones.

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All you need to do is simply launch it, let it scan your PC, and it will download and install the latest drivers on your device.

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2. Uninstall Bluetooth devices

  1. Go to Start and type Device Manager.
  2. Select the View tab and  click on Show hidden devicesshow hidden bluetooth devices
  3. Uninstall the Bluetooth devices (right-click on them and then select Uninstall)uninstall bluetooth drivers
  4. Restart your PC.

3. Set Bluetooth services to automatic

  1.  Press the Windows and R keys at the same time to launch Run.
  2. Type services.msc and hit Enter.
  3. Check if the Bluetooth Support Service is turned on and set to Automatic.
  4. If this is not the case, right-click on Bluetooth Support Service and go to Properties.start bluetooth services automatic
  5. Use the drop-down menu to set Bluetooth services to Automatic.

4. Use the built-in troubleshooter

  1. Go to Settings select Troubleshoot and press on Bluetooth.
  2. Run the troubleshooter.can't remove bluetooth devices windows 10
  3. You can also run the Hardware & Devices troubleshooter, located just below the Bluetooth troubleshooter.

If the Troubleshooter can’t load properly, fix it with the help of this complete guide.

5. Remove other wireless devices

fix wireless adapter issues

In rare cases, other wireless or Bluetooth devices may interfere with the Bluetooth device that you’re trying to remove.

If possible, make sure that there are no other wireless devices located near the Bluetooth device that you want to remove.

6. Clean your Registry

  1. Go to Start and type cmd.
  2. Right-click Command Prompt and select Run as Administrator.
  3. Now type the sfc /scannow command.
  4. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

If scannow command stops before the process is completed and your scan get’s interrupted, take a look at this useful guide to solve the issue.

Missing or corrupted registry keys may prevent you from removing Bluetooth devices. This problem may occur if third-party software or malware operated inappropriate changes in the Bluetooth Registry keys.

The simplest way to repair your registry is to use a dedicated tool, such as CCleaner or Wise Registry Cleaner. Don’t forget to first backup your registry in case anything goes wrong.

We hope that these quick solutions helped you fix this annoying Bluetooth issue. For more suggestions or questions that you may have, reach for the comments section below.

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Avatar Fab



Avatar omer mann

safe mode does let me acce any blutooth option ..i restarted my pc both in safe mode with and without networking . just wont let me acces devices

Avatar S D

none of this worked. I cannot delete any existing bluetooth devices. It says “failed” when I try. I also cannot add any bluetooth devices. The application to add bluetooth devices in windows crashes. Existing bluetooth devices work but cannot be deleted. New devices cannot be added. Old devices cannot be removed.

I have cleaned the registry, disabled drivers, reset the computer, did a system scan, etc. etc. etc,. NOTHING.

Avatar Daniel

I ended up trying the device manager method. I had issues because I moved my windows SSD to another motherboard, so a different Bluetooth host device. I think all the old devices were still attached to this old Bluetooth host device. I showed hidden devices, and removed the old host device. All dependent bluetooth devices disappeared, and I was able to remove items from the Bluetooth device list.

Avatar Troels


I changed my bluetooth adapter. My Jabra was connected to my old bluetooth host device. I removed it using show hidden devices!

And now added it again and everything works! 😀

Avatar AslanRules

Actually, the solution is pretty easy. What you need to do is delete the Bluetooth Wireless Device in Safe Mode. Here’s how to do it in Windows 10. (Be sure to create a Restore Point first, then enter Safe Mode). To enter Safe Mode: Go to the Windows Start icon in the bottom left corner. At the sign-in screen, hold the Shift Key down while you select Power > Restart. After your PC restarts to the Choose an Option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After your PC restarts, a list of options should appear. Select 4 or F4 to start your PC in Safe Mode. Go to Device Manager, select BLUETOOTH, and then delete the computer’s main Bluetooth Wireless Device. (In my case, it was the Intel Wireless Bluetooth). (NOTE: If you haven’t already done it, you will need to delete the particular accessory device also, but you have probably already done that while you were troubleshooting.) So, just right click on the computer’s main Bluetooth Wireless device and select Uninstall Device. (Don’t worry…when you restart the computer below, the computer’s Bluetooth Wireless Device will be automatically recognized and re-installed……minus the device driver that you just deleted.) So, shut down the computer, i.e. turn it OFF. If you are still using the bluetooth device in question, make sure that it is OFF also. Leave it OFF. Then re-start the computer. Go back to Bluetooth Devices and the bluetooth device in question should now be gone. You can then re-pair the device in question, or not. Easy peasy.

Avatar Chuang, Shih Kuan

Nelsoon you are my GOD here.
I have been haunted by this issue for over months.
I personally spent over 30 hours trying to solve this problem myself.
I even called Microsoft CS for help, the person who helped me just told to me to re-install the whole system. What a joke service.

All my bugged out device are cleaned up now thanks to you.

Really appreciate your help!

Avatar Edgar Nicov


We are glad your peripherals are working now. Come back on our site for more news and fixes.


Avatar Julian Chan

Sometimes when in device manager when you try to delete a bluetooth decide you wont see what you want to delete. There is a setting to see hidden files and usually that will show you what you were looking to delete.