Full Fix: No Internet, secured Wi-Fi issue in Windows 10, 8.1, 7

7 minute read

One issue that many Windows 10 users encounter is an inability to connect to the internet after downloading and installing new OS-related updates. For instance, you might see an error message on your screen that states “no internet, secured” usually caused by an invalid IP configuration. One of the culprits could be that recent Windows updates you installed changed the configuration settings, so we listed below some methods we think could help you troubleshoot the problem.

No Internet, secured message, how to fix it?

No Internet, secured message can prevent you from using your Internet connection. This can be a big problem, and speaking of network issues, here are some similar issues that users reported:

  • No Internet secured hotspot, on all devices, Windows 8, 7, Ethernet, unidentified network – There are various network issues that can occur on your PC, and all versions of Windows can be affected by these issues. However, you should be able to solve most of these problems by using one of our solutions.
  • No Internet secured Netgear, TP Link – This issue can appear with any network adapter, and Netgear and TP-Link devices aren’t an exception. If you have issues with your network adapter, be sure to update your drivers and check if that solves the problem.
  • No Internet secured Windows 10 laptop, on HP laptop, ASUS, Dell – This message can affect almost any laptop brand, and users reported this problem on ASUS, Dell, and HP. If you have this problem, be sure to check for any applications that can interfere with your network.
  • Surface Pro No Internet secured – According to users, this message can appear on Surface Pro devices as well. To fix the problem, be sure to change your Wi-Fi settings.

Solution 1 – Update your drivers

If you keep getting No Internet, secured message, the problem might be your drivers. Outdated drivers can cause this issue to appear, and in order to fix the problem, it’s advised to download and install the latest drivers for your network adapter.

To do that, you’ll need a device with a stable Internet access. Now you need to visit the manufacturer of your network adapter and download the latest drivers for your device. After doing that, transfer those drivers to your PC and try to install them.

Updating the drivers manually can be a tedious task, but if you want to update all your drivers with a single click there is automated software that can help you with that.

Download TweakBit’s Driver Updater Tool (approved by Microsoft and Norton) to do it automatically and prevent the risk of downloading and installing the wrong driver versions. This tool will show you the necessary driver versions you need to install on your configuration.

Disclaimer: some functions of this tool are not free.


Solution 2 – Run the troubleshooter

Windows 10 comes with a variety of troubleshooters that can fix common problems on your PC, and if you’re having problems with No Internet, secured message, a network troubleshooter might be able to fix your problem.

To start a troubleshooter, you need to do the following:

  1. Press Windows Key + I to open the Settings app.
  2. When Settings app opens, go to Update & Security section.
    No Internet secured Windows 10 laptop
  3. Select Troubleshoot from the menu on the left and in the right pane select Internet Connections. Now choose Run the troubleshooter.
    Surface Pro No Internet secured

Once the troubleshooter is finished, check if the problem is still there. If the issue is present, try running Network Adapter troubleshooter and check if that solves your issue.


Solution 3 – Resetting your connection

Another fix for the issue at hand is resetting your internet connection.

  1. Click on the Wi-Fi network in question in the system tray and hit Forget. Also, unplug any plugged Ethernet cable.
  2. After completely disconnecting your device from that access point, turn on Airplane mode.
  3. Restart your device and switch off the Airplane mode.
  4. Connect to the Wi-Fi network in the system tray again. Wait for a few minutes before your connection goes back to normal.

Solution 4 – Changing your adapter settings

If the issue persists, change your adapter settings. You can access the adapter settings option from the Network and Sharing Center window.

  1. Go to Properties of the Network Adapter and look for a wireless adapter that is currently running.
  2. Search for the Internet Protocol Version 6 (TCP/IPv6) under the options that show up and uncheck IPv6 to disable it.
    No Internet secured on HP laptop
  3. Click on OK and restart the computer to enforce the changes you made.

Solution 5 – Reinstalling network adapter

If the above-mentioned method does not work, try uninstalling the network adapter and reinstalling it again so that Windows recognizes the adapter anew on the next startup.

  1. Press Windows Key + X to open Win + X menu and choose Device Manager. Then, choose the network device in question.
  2. Right-click on the device whose driver you want to delete and click Uninstall device.
    No Internet secured Windows 8
  3. Be sure to check the Delete the driver software for this device box if available. Now click Uninstall.
    No Internet secured Netgear
  4. Then click the Scan for hardware changes icon to reinstall the device.
    No Internet secured hotspot
  5. Complete the installation of the driver before restarting your PC.

Solution 6 – Make sure that required network features are enabled

According to users, sometimes No Internet, secured message can appear if certain features aren’t enabled. However, you can easily enable those features by doing the following:

  1. Click the network icon in your system tray. Now select the network name from the list.
    Surface Pro No Internet secured
  2. Click Change adapter options.
    No Internet secured on all devices
  3. Right-click your network connection and choose Properties from the menu.
    No Internet secured TP Link
  4. When the Properties window opens, be sure that the following items are checked:
  • Client for Microsoft Networks
  • File and Printer Sharing for Microsoft Networks
  • Link-Layer Topology Discovery Mapper I/O Driver
  • Internet Protocol Version 4 (TCP/IPv4)
  • Reliable Multicast Protocol
  • Internet Protocol Version 6 (TCP/IPv6)
  • Link-Layer Topology Discovery Responder

After enabling these features, save changes and check if the issue is resolved. If the problem still persists, disable your network adapter, wait for a few seconds and turn it back on again.

Several users reported that Reliable Multicast Protocol is crucial for solving this problem, so be sure that this feature is enabled. It’s also worth mentioning that several users managed to solve this problem simply by disabling Internet Protocol Version 6 (TCP/IPv6), so you might want to try that as well.


Solution 7 – Reset your network configuration

According to users, you might be able to fix this problem simply by resetting your network configuration. This is relatively simple, and in order to do it, you just need to run a couple of commands in Command Prompt. To do that, follow these steps:

  1. Press Windows Key + X to open Win + X menu. Now select Command Prompt (Admin) or Powershell (Admin).
    No Internet secured Netgear
  2. When Command Prompt starts, run the following commands one by one:
  • netsh winsock reset
  • netsh int ip reset
  • ipconfig /release
  • ipconfig /renew
  • ipconfig /flushdns

After running these commands, your network configuration will reset and the issue should be resolved.


Solution 8 – Check your antivirus

According to users, No Internet, secured message can sometimes appear due to your antivirus. Antivirus software can sometimes interfere with your network connection and cause this and other errors to appear.

To fix the problem, it’s advised to disable certain features of your antivirus, such as its firewall, and check if that solves the problem. Many users reported this issue with Comodo Antivirus, so if you’re using it, you might want to keep an open eye on it.

If the issue is still present, even after disabling certain features, you might want to consider disabling your antivirus entirely. Lastly, you can also try removing your antivirus and check if that solves the problem.

If removing the antivirus solves the problem, this might be a good time to consider switching to a different antivirus solution. There are many great antivirus tools on the market, but if you want an application that will provide you with maximum security and not interfere with your system, you should definitely consider Bitdefender (currently World’s Nr. 1).


Solution 9 – Uninstall problematic applications

According to users, sometimes No Internet, secured message can appear due to third-party applications. The common cause of this problem can be applications that manage your network connections. Users reported that ProSet application caused this problem on their PC, but after removing it, the problem was completely resolved.

There are several ways to remove an application, but the best way is to use uninstaller software. If you’re not familiar, these types of applications can remove any application along with all of its files and registry entries from your PC. There are many great uninstaller applications on the market, but IOBit Uninstaller is one of the best, so be sure to try it out.


Solution 10 – Enable Use random addresses for this network feature

If you’re having problems with No Internet, secured message on your PC, you might be able to solve the problem simply by changing your network settings. To do that, follow these steps:

  1. Open the Settings app and navigate to Network & Internet section.
  2. Now go to Advanced options.
  3. In Random hardware addresses section be sure to check Use random addresses for this network.

After enabling this feature, you need to check if the problem is resolved.

If you think we’ve missed some other helpful procedures, let us know in the comments.


Editor’s Note: This post was originally published in March 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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