- If your Internet Protocol settings are not set accordingly, this could lead to issues like the No Internet secured error.
- This problem can be also caused by accidental changes in IP settings by the user, program installations, or even faulty Windows Updates.
- To fix the No Internet, secured problem, start by updating the drivers.
- You can also try running a dedicated troubleshooter from Windows.
One issue that many Windows 10 users encounter is an inability to connect to the internet after downloading and installing new OS-related updates.
For instance, you might see an error message on your screen that states no internet, secured usually caused by an invalid IP configuration.
One of the culprits could be that recent Windows updates you installed changed the configuration settings, so we listed below some methods we think could help you troubleshoot the problem.
No Internet, secured message can prevent you from using your Internet connection. This can be a big problem, and speaking of network issues, here are some similar issues that users reported:
- No Internet secured hotspot, on all devices, Windows 10, Ethernet, unidentified network
- There are various network issues that can occur on your PC, and all versions of Windows can be affected by these issues.
- However, you should be able to solve most of these problems by using one of our solutions.
- No Internet secured Netgear, TP Link
- This issue can appear with any network adapter, and Netgear and TP-Link devices aren’t an exception.
- If you have issues with your network adapter, be sure to update your drivers and check if that solves the problem.
- No Internet secured Windows 10 laptop, on HP laptop, ASUS, Dell
- This message can affect almost any laptop brand, and users reported this problem on ASUS, Dell, and HP.
- If you have this problem, be sure to check for any applications that can interfere with your network.
- Surface Pro No Internet secured
- According to users, this message can appear on Surface Pro devices as well.
- To fix the problem, be sure to change your Wi-Fi settings.
Ho do I fix the No Internet, secured message?
1. Update your drivers
If you keep getting No Internet, secured message, the problem might be your drivers. Outdated drivers can cause this issue to appear, and in order to fix the problem, it’s advised to download and install the latest drivers for your network adapter.
To do that, you’ll need a device with stable Internet access. Now you need to visit the manufacturer of your network adapter and download the latest drivers for your device. After doing that, transfer those drivers to your PC and try to install them.
Updating the drivers manually can be a tedious task, but if you want to update all your drivers with a single click there is automated software that can help you with that.
We recommend DriverFix for this job as it’s very fast, reliable and it repairs and updates your drivers automatically.
First, Download and install DriverFix. As soon as it finishes installing it will already start and in just a few seconds you will receive a complete list with all the drivers that you should consider updating.
The last step is to decide whether you click on the Update all button on top to update all the drivers in bulk or to install them one by one. If you go for the second choice, you need to check the individual boxes for each driver and click on the corresponding Update button.
2. Run the troubleshooter
- Press Windows Key + I to open the Settings app.
- Go to the Update & Security section.
- Select Troubleshoot from the menu on the left and in the right pane select Internet Connections.
- Choose Run the troubleshooter.
Once the troubleshooter is finished, check if the problem is still there. If the issue is present, try running Network Adapter troubleshooter and check if that solves your issue.
Windows 10 comes with a variety of troubleshooters that can fix common problems on your PC, and if you’re having problems with No Internet, secured message, a network troubleshooter might be able to fix your problem.
3. Reset your connection
- Click on the Wi-Fi network in question in the system tray and hit Forget. Also, unplug any plugged Ethernet cable.
- After completely disconnecting your device from that access point, turn on Airplane mode.
- Restart your device and switch off the Airplane mode.
- Connect to the Wi-Fi network in the system tray again. Wait for a few minutes before your connection goes back to normal.
Another fix for the issue at hand is resetting your internet connection.
4. Change your adapter settings
- Go to Properties of the Network Adapter and look for a wireless adapter that is currently running.
- Search for the Internet Protocol Version 6 (TCP/IPv6) under the options that show up and uncheck IPv6 to disable it.
- Click on OK and restart the computer to enforce the changes you made.
If the issue persists, change your adapter settings. You can access the adapter settings option from the Network and Sharing Center window.
5. Reinstalling network adapter
- Press Windows Key + X to open the Win + X menu and choose Device Manager.
- Choose the network device in question.
- Right-click on the device whose driver you want to delete and click Uninstall device.
- Be sure to check the Delete the driver software for this device box if available. Now click Uninstall.
- Then click the Scan for hardware changes icon to reinstall the device.
- Complete the installation of the driver before restarting your PC.
Try uninstalling the network adapter and reinstalling it again so that Windows recognizes the adapter anew on the next startup.
6. Check your antivirus
According to users, No Internet, secured message can sometimes appear due to your antivirus. Antivirus software can sometimes interfere with your network connection and cause this and other errors to appear.
To fix the problem, it’s advised to disable certain features of your antivirus, such as its firewall, and check if that solves the problem. Many users reported this issue with Comodo Antivirus, so if you’re using it, you might want to keep an open eye on it.
If the issue is still present, even after disabling certain features, you might want to consider disabling your antivirus entirely. Lastly, you can also try removing your antivirus and check if that solves the problem.
If removing the antivirus solves the problem, this might be a good time to consider switching to a different antivirus solution.
There are many great antivirus tools on the market, so you can benefit from full-protection service for your PC using a lightweight antivirus like ESET Internet Security.
7. Make sure that required network features are enabled
- Click the network icon in your system tray.
- Select the network name from the list.
- Click on the Change adapter options feature.
- Right-click your network connection and choose Properties from the menu.
- When the Properties window opens, be sure that the following items are checked:
- Client for Microsoft Networks
- File and Printer Sharing for Microsoft Networks
- Link-Layer Topology Discovery Mapper I/O Driver
- Internet Protocol Version 4 (TCP/IPv4)
- Reliable Multicast Protocol
- Internet Protocol Version 6 (TCP/IPv6)
- Link-Layer Topology Discovery Responder
According to users, sometimes No Internet, secured message can appear if certain features aren’t enabled. After enabling these features, save changes and check if the issue is resolved.
If the problem still persists, disable your network adapter, wait for a few seconds and turn it back on again.
Several users reported that Reliable Multicast Protocol is crucial for solving this problem, so be sure that this feature is enabled.
It’s also worth mentioning that several users managed to solve this problem simply by disabling Internet Protocol Version 6 (TCP/IPv6), so you might want to try that as well.
8. Reset your network configuration
- Type cmd in Windows Search and click on Run as administrator to start the Command prompt with full privileges.
- When Command Prompt starts, run the following commands one by one:
netsh winsock reset
netsh int ip reset
After running these commands, your network configuration will reset and the issue should be resolved.
According to users, you might be able to fix this problem simply by resetting your network configuration. This is relatively simple, and in order to do it, you just need to run a couple of commands in Command Prompt.
9. Uninstall problematic applications
According to users, sometimes No Internet, secured message can appear due to third-party applications. The common cause of this problem can be applications that manage your network connections.
Users reported that ProSet application caused this problem on their PC, but after removing it, the problem was completely resolved.
There are several ways to remove an application, but to make sure it’s completely gone, we recommend you use a dedicated utility such as CCleaner.
This application displays all apps on your PC, just select the problematic one, click the Uninstall button and you are done.
Moreover, to make sure there’s no trace left of this app, run the registry and PC cleaning options in CCleaner. After that, you can try again and see if you can securely connect to the Internet.
10. Enable the Use random addresses for this network feature
- Open the Settings app and navigate to Network & Internet section.
- Go to Advanced options.
- In the Random hardware addresses section be sure to check the Use random addresses for this network.
If you’re having problems with No Internet, secured message on your PC, you might be able to solve the problem simply by changing your network settings. After enabling this feature, you need to check if the problem is resolved.
If you think we’ve missed some other helpful procedures, let us know in the comments.
Frequently Asked Questions
It means that your IP settings are not set in a way that would allow Internet access, even if connected to a WiFi network.
If you get a No Internet, Secured error, you might have a problem with drivers. Here’s a great guide that will help you fix them.
We have an excellent guide that will help you fix the No Internet, Secured problem.
The reason might be your Wi-Fi adapter. Here’s a great list with the best Wi-Fi adapters for your PC.