FIX: This website is not properly configured

Madalina Dinita
by Madalina Dinita
Managing Editor
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website not configured

Anyone who has ever tried accessing a website either as the site owner, or a visitor and got an  error message stating that ‘This website is not properly configured‘ will be pleased with the details here.

In most cases, everything appears to be rightly configured but whenever an  attempt to access that particular site is made, this error shows up.

Not to worry, this article addresses this issue from two points of view and then provides helpful tips to get the problem resolved.

This website in not configured properly [FIX]

This error message could show up for several reasons, and to address it, a walk-through approach is needed. The suggested approach can be put to use by site owners, administrators, and to a certain extent by visitors.

1. Site Owner /Admin

For site owners experiencing this error, these are the things you should be looking out for:

  •  The website and its contents may have been deleted or disabled
  • A temporary domain name is still configured for use, and the user is trying to access the site using the proper address
  • The Domain’s DNS is pointing to a stale Internet Protocol address, despite the fact that the IP address of the website has changed
  • The user is  attempting to access the site using a secure address (https://thewebsite), but a Transport Security Layer (TSL) or Secure Socket Layer (SSL) certificate has not been installed for the website.
  • All directories and files associated with the website have been deleted.

2. General Fixes

1. Try a different browser

A few times, the solution might be as easy as accessing the website from another browser using the exact web address. Just cut the URL from the current browser and paste into another browser. Try revisiting the site, and the error should be gone.

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2. Check browser configurations

An important step is to ascertain the state of your browser (IE, UC browser, Mozilla, Chrome, Safari) and fix it appropriately.

Reset your internet setting to default, and try revisiting the website, the error should now be resolved. Check proxy settings and ensure that it is set to detect proxy settings automatically.

3. Clear browser caches and cookies

Getting rid of browser cookies, caches, and history in Advanced Browser Options will do a great deal of help in resolving “this website is not properly configured” error.

To clear browser’s caches and cookies, Windows users could use extensions (add-ons) or developer tools.

Using the developer tools is an efficient method to clear cookies and caches but using extensions can make the process a lot easier.

Extensions are available for browsers like Chrome and Firefox. Unfortunately, Internet Explorer does not have add-ons that clear caches and cookies; hence, the Developer tools are used.

To make use of IE developer tools on windows, follow these steps:

  •  Click Settings at the top right corner and select F12 developer tools.
  • Alternatively, click F12 on your keyboard
  • Now, hold Ctrl key + D,and the cache should be cleared

Note: Sometimes, you may have to clear the cache for the particular domain as deleting the entire cache may leave the problem unsolved.

4. Try accessing the website Incognito or InPrivate

Opening the site Incognito or InPrivate should also fix “this website is not configured” error. To visit a site Incognito using Chrome browser:

  • Click Customize and control google chrome (three pins) at the top right corner. Alternatively, hold Ctrl+Shift+N

private window chrome

  • Then Select New Incognito window
  • Type in the website’s address, pressEnter, and you should be good to go

Incognito window confirmed

For other browsers, you will find Incognito or InPrivate in the advanced menu dropdown.

5. The IE Developer Tools Option

  • Resolve DNS Problems
  • Troubleshoot and Configure your DNS servers.

In general, DNS issues are known to be the logical initiators of “this website is not configured” error.

These DNS problems could come as any of these:

1. A stale DNS resource record in your local machine
2. A stale DNS resource record in your Internet Service Provider’s Server.

Fix a DNS resource issue in your local machine

If the stale record is on your local machine, flushing your local DNS cache will just fix the error.

After clearing your local DNS cache, your computer will then request for a new value from your Internet Service Provider’s DNS server the next time you attempt to access the internet or the particular website.

Admin command prompt

To flush your local DNS cache, follow these steps:

For Windows users– Windows 7

1. PressWinKey + R to bring up Windows Run dialog box
2. Type cmd into the dialog box and press Enter to open Command Prompt
3. In the cmd window, type ipconfig/flushdns and press Enter

Recommended: Fix: Network Protocol missing in Windows 10

For Windows users– Windows 8, 8.1, 10:

1. Press WinKey + Q, and type cmd
2. Right-click on Command Prompt and choose Run as Administrator
3. Type ipconfig/flushdns in the Command Prompt Window and press Enter

You can also use the following commands in addition to ipconfig/flushdns:


Note: Ensure that the terminal in use  is connected to a network before initiating these command.

This is the message that will be seen with  the success of the command prompt: “Successfully flushed the DNS Resolver Cache.”

Resolve A stale DNS resource record in your Internet Service Provider’s Server

Now, if the stale DNS record is in your ISP’s DNS servers instead, mere flushing your DNS cache will do no help. Try these fixes instead:

1. Try using an alternative DNS server
2. Wait for the ISP’s cache to expire after 24 hours

Having tried the above tips and suggestions, “this website is not properly configured” error should be gone, and the site should now be accessible.

However, domain owners experiencing this issue can leave a ticket with their hosting service provider if the problem persists.

Recommended Articles:

  1. How to fix the error “This website might not be trusted by your browser
  2. This website is not allowed: 5 solutions to fix the error
  3. How to fix ‘This website is not available ‘ error on Windows 10

This post was originally published in 2017 and we recently updated it for freshness and accuracy.

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