How to fix Game could not start Xbox error

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Last update:
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Game could not start Xbox error
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Solution 6 – Check your hard drive

Users reported this error while trying to run backward compatible games on their console.

According to them, it seems that the problem can be caused by your hard drive, especially if you purchased a hard drive from a third-party.

According to users, their hard drive works without any problems with newer games, but backward compatible games can’t run on third-party hard drives.

If you have a third-party hard drive, you’ll have to replace it with original Xbox hard drive whenever you want to play a backward compatible game.

Solution 7 – Delete the game from your hard drive and reinstall it

Users reported this issue with certain games, and in order to fix it you need to delete the installed game from your hard drive.

To do that on Xbox One, follow these steps:

  1. From the Dashboard select My Games & Apps.
  2. Highlight the game that you want to remove and press the Menu button on the controller.
  3. Select Manage game option from the menu.
  4. Now you should see the installed game along with its save game files. Select the Uninstall option to uninstall the game from your hard drive.

To reinstall a game on Xbox One simply go to Games & Apps section. You’ll see Ready to install list that includes games that you own but you don’t have installed on your hard drive.

Select the game that you want to install and wait until the game is installed.

To delete a game from Xbox 360, do the following:

  1. Insert the disc of the game that you want to delete.
  2. Select the game in the drive tray on the Home screen and press Y.
  3. Select Delete.

To install the game again, do the following:

  1. Insert the game disc. If the game automatically starts, close it.
  2. On the Home screen select the game in the drive tray and press X on the controller.
  3. Select Install option.
  4. Wait until the game is installed to your hard drive. Keep in mind that installation process can last more than 10 minutes.

If your disc is damaged and you can’t install it to your hard drive, you might want to borrow your friend’s disc and use it for the installation.

After that you just need to insert your game disc and you should be able to run the game without any problems.

Solution 8 – Format the hard drive

According to users, you might be able to fix Game could not start error on your Xbox simply by formatting your hard drive. To do that, follow these steps:

  1. Press the Guide button and navigate to Settings > System Settings.
  2. Select Storage or Memory.
  3. Select the storage device that you want to format. Select Format option
  4. You should see a confirmation message on the screen. Select Yes.
  5. You might be prompted to enter your console serial number before you can format the hard drive. You can find the console serial number on the back of the console. After entering the serial number, select Done.
  6. Wait until the formatting process is completed.

Formatting your hard drive will delete all files from your hard drive, including installed games, DLCs and saved games, therefore be sure to back up all important files before formatting your hard drive.

Solution 9 – Clear the cache

Sometimes cache files on your Xbox can cause this and many other errors to appear.

To fix this problem, you need to clear the cache, and you can do that on Xbox 360 by following these steps:

  1. Press the Guide button on your controller and choose Settings > System Settings.
  2. Select Storage.
  3. Highlight any storage device and press the Y button on the controller.
  4. Select Clear System Cache. If you get the confirmation message, select Yes.
  5. Wait while your console clears the cache.

To clear cache on Xbox One, you need to do the following:

  1. Press and hold the power button on your console to turn it off.
  2. After the console turns off, unplug the power cable from the console.
  3. Now press the power button on the console few times to drain the battery completely.
  4. After that, connect the power cable to the console.
  5. Wait until the light on power brick changes from white to orange.
  6. Press the power button on your console to turn it back on again.

After clearing the cache, check if the error is resolved.

Solution 10 – Remove any USB flash drives

Game could not start error can sometimes appear if you have a USB flash drive attached to your console.

To fix this error you just need to remove any external storage devices and restart your console. After doing that, check if the problem is resolved.

Game could not start Xbox error can prevent you from playing your favorite game on Xbox, but you should be able to fix this error by using one of our solutions.


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