Microsoft officially acknowledges Anniversary Update freezes

By: Madeleine Dean
2 minute read

Microsoft has officially acknowledged the Anniversary Update often freezes, after thousands of users have complained about this issue. The tech giant is currently investigating this issue and hopes to find a fix as soon as possible.

The fact that Microsoft has acknowledged the freeze issues on Windows 10 comes as a big relief for many users. Although there is no permanent fix for this issue for the time being, the idea that Microsoft is now actively seeking for a solution for this problem is soothing.

Microsoft officially acknowledges Anniversary Update freezes

Microsoft has received a small number of reports of Windows 10 freezing after installing the Anniversary Update on systems with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive.  This issue does not occur when starting Windows 10 in Safe Mode. […]

We ask for your patience while we continue our investigation and please check back on this thread for an update.

The tech giant has created a dedicated forum thread to this issue, and will update it as soon as new information is available. If you are experiencing Windows 10 freezes, you can subscribe to this thread and you’ll be notified when the thread is updated.

Also, if are interested in working with Microsoft’s Support agents and help them in their investigation, you can reply to the dedicated thread and let Microsoft know that you’d like to help.  One of its agents may contact you via a private message.

In the meantime, you can check out our dedicated fix article on these Anniversary Update system freezes and use one of our solutions to work around this issue.

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