Microsoft Teams Status is Not Updating: How to Fix It?

If Microsoft Teams is not updating your status correctly, appears stuck on Away, shows “Status Unknown,” or prevents you from changing your availability, the issue can usually be traced to cached data, account sync problems, or outdated app behavior. Below are specific steps to help resolve the problem.

What can I do to fix the Microsoft Team status not updating?

1. Add Outlook profile again

1. Press the Windows key, type Control Panel and click Open.
2. Click on Category, and choose Small icons. Click on Mail.
3. Now click Show Profiles.
4. Select Outlook and click Remove.
5. Click Apply and OK.
6. Open Outlook and enter a profile name Outlook.
7. Restart your computer and relaunch Teams.

2. Create a Day Meeting

1. Launch the Teams app and click on Calendar from the left pane.
2. Click New Meeting.
3. Enter the details for the meeting and toggle on for All Day option.
4. Click Save and wait a few minutes,
5. Now, go to Calendar and double-click on the meeting.
6. Click the Cancel the meeting option.
7. On the next prompt, click Cancel meeting.

3. Delete configuration files

1. Press Windows + R to open the Run window.
2. Follow this path and replace the user with your username: C:\Users\user\AppData\Roaming\Microsoft\Teams
3. Navigate to the settings.json file, copy and paste it on Desktop. 
4. Once done, delete it from the Teams folder.
5. Sign out from the Teams app and restart your PC.
6. Now sign back in.

4. Clear the cache

1. Close the Teams app and follow this path but replace the user with your username: C:\Users\user\AppData\Roaming\Microsoft\Teams
2. Locate these files and delete them one by one: application cache\cache, blob_storage, Cache, databases, GPUcache, IndexedDB, Local Storage, tmpdelete teams cache files.
3. Restart your computer, launch Teams, and check if you can change the status.

Before you leave, we have a whole guide dedicated to the CAA50021 error code that can affect Teams among other Microsoft services, so be sure to check it out.

So, these are the methods you must follow to resolve Microsoft Teams’ status not updating issue. Try these methods and let us know what worked for you in the comments below.