Failed to Send Authorization Request (25): How to Fix

Check Family Sharing settings if you're having this problem

Gaming » Steam

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by Milan Stanojevic 

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Key notes

  • If your PC failed to authorize with Steam, make sure you have administrative privileges.
  • Adjusting your settings can often help with this problem on your PC.
failed to send authorization request (25)

Many users have reported seeing the error Failed to send authorization request (25) in Steam. If Family Sharing is not working on Steam, an authorization problem such as this one is likely causing it.

Luckily, there are ways to fix this problem, and today we’re going to show you how to do it.

Why am I getting a Steam request access failed message?

  • A lack of administrative privileges can cause this error message to appear.
  • Corrupted game installation can sometimes cause this issue.
  • Incorrect Family Sharing settings can cause the problem.

How can I fix Failed to send authorization request (25) in Steam?

1. Run Steam with administrator privileges

  1. Navigate on your PC to the location of your Steam installation.
  2. Right-click on the Steam icon and select Run as administrator.run steam as administrator - Steam failed to authorize computer
  3. Try to see if this method solved your issue.

2. Verify the integrity of your game files

  1. Open Steam and navigate to the game you want to share inside your Steam Library.
  2. Right-click the game Properties.
  3. Inside the Local Files tab, click on the Verify integrity of game files button.Steam verify game data - Steam failed to authorize computer
  4. Wait for the process to complete and check to see if the issue persists.

After doing that, check if Failed to authorize with Steam message is gone.

3. Modify Family settings in Steam

  1. Open Steam and go to Settings.
  2. Select the Family tab.Steam family settings - steam failed to authorize computer
  3. Click on Eligible accounts.
  4. Tick the box next to the friend that you want to share your library with and make sure they do the same.
  5. Click OK and try to authorize the computer again.

4. De-authorize your PC from the other person Steam account

  1. Ask your friend or family member to go into their Steam Settings and select Account
  2. Next, go to Manage Other Computers and select ‘name of your PC‘. Lastly, click on De-authorise.Steam family settings other accounts - steam failed to authorize computer
  3. Follow the same steps, but this time authorize your PC.
  4. Log out of Steam and exit it completely (from your PC).
  5. Log back into Steam.
  6. Try to see if the issue persists.

In this article, we explored some of the reasons that can cause the error message Failed to send authorization request (25) and some of the recommended troubleshooting methods.

If the problem is still there, be sure to read our guide on common Steam errors to see how to fix it.

Please let us know if this guide helped you solve your issue by using the comment section below.

More about the topics: Steam Guides, windows 10 fix

Milan Stanojevic

Milan Stanojevic Shield

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.