No text displayed after upgrading to Windows 10 Creators Update [FIX]

Madalina Dinita
by Madalina Dinita
Managing Editor
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solve Critical error Start Menu not working on Windows 10

Windows 10 Creators Update is definitely a milestone in the history of personal computing. Microsoft packed this OS with a series of never-before-seen features and improvements, paving the way for a new era in the industry. But even after months of testing, the Creators Update is not perfect. Many users who upgraded their computers are reporting various technical issues, ranging from install problems to black screen issues. Some of these bugs affect a significant number of users while others rarely occur.

We’ve identified an issue where there is no text displayed in Explorer and Control Panel. Here’s how one user describes the problem:

I have updated my Windows 10 to the latest version. After update I can’t see any text in explorer (no folder and file names), only icons are shown. The same problem is with old Control Panel. On the other hand, the new settings menu is working as well as menu start. I’ve tried restarting, changed english from polish to english and back to polish. I have also created new account, but there is the same problem. How to fix it? It is really annoying.

What to do if the text is missing in Windows 10 Creators Update

  1. Run an SFC scan
  2. Uninstall the Comodo firewall
  3. Reset your PC to factory values

Solution 1 — Run an SFC scan

  1. Go to Start, type cmd,  select Command Prompt, and then Run as Admin.
  2. Type the command sfc/ scannow, hit Enter, and then wait for the scanning process to complete.

Solution 2 — Uninstall the Comodo firewall

Many users affected by this issue confirm that uninstalling their firewall fixes this problem. It appears that there’s currently an incompatibility between Windows 10 Creators Update and Comodo.

Same problem here. Uninstalling comodo fixes the problem!

Solution 3 – Reset your PC to factory values

If uninstalling the Comodo Firewall client doesn’t help, you can always try repairing the installation with the bootable media drive or, even better, roll back to the previous Windows 10 iteration. You can also, find the middle ground, and reset your PC to factory values. If you’re not sure how to do it, follow these steps:

  1. Open Settings.
  2. Choose Update & Security.
  3. Select Recovery from the left pane.
  4. Click Go back to the previous version of Windows 10 or Reset this PC.
  5. Follow further instructions just don’t forget to back up your data beforehand.

Have you encountered any other text-related issues in the Creators Update? Tell us in the comments section below.

Editor’s Note: This post was originally published in April 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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  • My computer was a WIN10 running on a Lenovo UltraBook Carbon. I had already successfully upgraded to “Fall Creators Update” and had actually been running on it for several months with no issues!!
    My problems showed up after I did a Windows Recovery from a few days ago to recover an account, but this should have been totally OK as again, been running with “FCU” for several months! I had one more older Recovery point but yielded the same issue.
    Mine corrupted the display for all the programs/windows (including the CMD), hence was almost impossible to run/maneuver most the solutions/options recommended. I did have another similar machine handy, so I was able to execute some of the commands blindly by duplicating the keystrokes!!
    I reboot into Safe Mood, tried a Clean Boot, and even ran the SFC /Scannow, but no dice… the issue persisted. I had a ton of applications installed and customized, so a clean install would have been an extreme last result!! BTW, No Comodo firewall installed.
    Finally, I discovered that a few non-MS apps seemed to work/display normally and one of those was the Lenovo Connect2 App which was handily on both desktops.
    I was able to execute it on both and copy the CU setup file [Windows10Upgrade9252.exe ] from my 2nd Machine. This took me through the upgrade very smoothly and although it took close to 1 hr to complete, it ran and completed with no issues at all and after reboot, the issue was resolved and I am now able to log back in and it’s back to normal… I can now see all the missing text.
    PS: I was immediately get prompted of a quarantined threat by Windows Defender, soon after logging back in, so I now suspect that had something to do with my case (stupid shared files – torrents)!! Taking Snapshots and backing up, THEN run a full-scale Virus Scan!!
    This took me more than 3 days to find a solution for it… so sharing it here just in case someone else ends up in the same situation!!

  • No Comodo firewall installed. Brand new Surface 4 pro. There’s no text in the cmd window so I have no idea what the status is of sfc/ scannow. Microsoft really screwed this up big time. Seeing tons of people reporting this.