Ticketmaster is Not Sending a Code? How to Get it to Work

Technical issues can sometimes lead to Ticketmaster not sending the code to confirm the purchase. Faulty contact info or using VoIP numbers like Google Voice can also lead to this.

To finally receive your code, follow the steps below:

What can I do if Ticketmaster is not sending code?

Tip

Before you start, make sure the phone number you entered is correct and check for the code in filtered messages/spam. Some Ticketmaster users also say the messages are delayed, so consider waiting a few minutes.

1. Check your Ticketmaster account

1. Press the Windows key, type in your browser’s name, and hit Enter.
2. Then, navigate to the Ticketmaster sign-in page, and enter your credentials to log in.
3. In your account dashboard, navigate to the My Tickets or Order History section to see if your ticket confirmation code is already available.

2. Contact Ticketmaster support

If all else fails and you still can’t get your code, consider contacting Ticketmaster. Visit their support page and pick the Ticket Delivery Category.

You’ll have to fill out a form where you need to describe your issue and then submit your request.

Sometimes, Ticketmaster may not require separate confirmation codes to purchase tickets. If so, the confirmation code may already be visible in your account.

A slow internet connection can cause other errors like Ticketmaster error code U533, which prevents you form completing the purchase, so make sure to keep it in check.

In addition, some of our readers have also encountered the pardon the interruption error on Ticketmaster. So, feel free to check the easy fixes provided in the above guide.

Likewise, error 5005 on Ticketmaster and error 504 also share similar causes with the problem addressed in this guide. So, you can check it for more options to fix this issue.

We also have a guide on error code 0011 on Ticketmaster when purchasing tickets, so don’t miss it.

If you’ve successfully resolved the error, please let us know which steps resolved it.