Touchpad driver missing in Device Manager [Fixed]

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
Affiliate Disclosure
  • The touchpad driver missing issue in Device Manager can occur on new and existing laptops from HP, Dell, and Lenovo.
  • To fix the problem, try updating the touchpad device driver from the manufacturer.
  • Additionally, you can check BIOS configuration and set it to default if required.
  • Your laptop may have other underlying issues that are causing the problem. That's why hard resetting your laptop is an option too. 
Touchpad driver missing error

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All the laptops from Dell, Lenovo, HP come with the appropriate drivers installed out of the box. This includes touchpad or trackpad drivers too. The Device Manager lists and shows all the devices installed on your computer.

However, at times you may notice that the touchpad not showing in Device Manager issue. If the touchpad driver in Device Manager is missing, it is most likely a driver-related problem.

You may also need to install a whole different edition of Windows to resolve the error in some instances. 

This article shows you how to fix the touchpad driver missing in the Device Manager problem in your Windows laptop.

What should I do if the touchpad driver is missing?

1. Update touchpad drivers with a specialized tool

Outdated and missing drivers are one of the reasons why the Device Manage may fail to detect and show your laptop’s touchpad. This can happen due to an outdated or corrupt driver.

You can update device drivers from the Device Manager. However, this can be cumbersome if few devices are missing their driver updates. Driver update utilities can help you update device drivers automatically with a single click.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system.There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Configure BIOS 

  1. Shut down your PC.
  2. Next, you need to boot into BIOS. To do this, press the Power button to restart and start pressing F2 as soon as your laptop manufacturer logo appears.
    Touchpad driver missing in Device Manager
  3. Once in the BIOS menu, open the Main tab.
  4. Locate the Touchpad and set it to Advanced from Basic.
  5. Save the changes and exit BIOS. Restart your PC and check if the touchpad not showing up in Device Manager Dell issue is resolved. 

Selecting the Advanced option in the BIOS touchpad setting should help you fix the touchpad drive missing in the Device Manager issue. 

If changing the touchpad setting in BIOS did not help, try resetting the BIOS configuration to default. This will remove any issues that may occur due to BIOS misconfiguration.

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Then, simply restart the computer and check if the touchpad is working without any issues.

3. Uninstall touchpad device and drivers 

  1. Press the Windows key to open the search bar. 
  2. Type Device Manager in the search. Click on Device Manager to open the applet.
  3. In Device Manager, expand the Mice and other pointing devices category.
  4. Check for any device with a yellow mark. Right-click on the device driver and choose Uninstall device.
  5. When the Uninstall Device prompt appears, click the Uninstall button.
  6. Once you have uninstalled the touchpad driver, click on Action.
  7. Choose Scan for hardware changes. Windows will scan for uninstalled but connected devices and reinstall the required drivers.

In Device Manager, check if your touchpad is shown in the Mice and other pointing devices category. Also, restart your computer to apply the changes.

Uninstalling the device driver can help if Windows fails to detect your touchpad due to a corruption issue or a glitch.

4. Use the Windows generic device driver 

  1. Press the Windows key + R shortcut to open Run.
  2. Type devmgmt.msc and click OK to open Device Manager.
  3. In Device Manager, expand the Mice and other pointing devices section.
  4. Right-click on your touchpad device and choose Update Driver.
  5. Next, choose Browser my computer for drivers. 
  6. Click Let me pick from a list of available drivers on my computer.
  7. Choose the HID-compliant mouse and click Next. Windows will install the generic driver.

Restart your computer and check if the touchpad not showing Device Manager Lenovo issue is resolved. Windows generic device drivers can help you get your mouse back to work if the proprietary touchpad drivers are missing.

4. Hard reset your laptop 

  1. Shut down your Dell, Lenovo, or HP laptop. 
  2. Disconnect all the peripherals and cords connected to your computer, including the power cable.
  3. Unscrew the base of your laptop and remove the panel. Check the battery compartment. On newer laptops, you will have to remove some screws and unplug some sockets.
  4. Carefully remove all the screws that may have kept the battery in place. Once removed, eject the battery pack and keep it aside.
  5. With the battery removed, press and hold the Power button for about 15 seconds to drain any residual electric charge from the capacitors.
  6. Next, reinsert the battery pack and put together the back panel.
  7. Connect your power cord and power on your PC. After the restart, check if the touchpad not showing up in the Device Manager HP problem.
Note icon
Hard Reset involves removing and reinstalling your laptop battery. Proceed at your own risk.

Touchpad driver missing in Device Manager is an issue that is usually triggered by outdated device drivers.

If updating the driver did not help, check your BIOS configuration. Additionally, reinstall the device driver, choose Windows generic driver, or hard reset your laptop to fix the issue.

Even more, note that it’s essential to constantly back up your drivers. Do not hesitate to use only the best driver backup software for Windows 10 to make that happen.

So, these are some of the confirmed solutions for touchpad driver missing issues. If you happen to know any other tips, just tell us more in the comments area below.

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