ChatGPT is Unable to Load Conversation [Error Fix]

Clear your browser’s cache if ChatGPT will not load conversations

Reading time icon 3 min. read


Readers help support Windows Report. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help Windows Report sustain the editorial team Read more

Key notes

  • Users can run into the ChatGPT unable to load conversations issues when trying to generate a response from the AI bot.
  • Re-logging into your ChatGPT account and clearing your browser cache as cookies can fix the issue.
unable to load conversation chatgpt

Many of our readers have complained about ChatGPT being unable to load conversations. This article will discuss fixing the problem and getting your AI working.

Also, you can check our guide about the ChatGPT failed to refresh auth token 403 forbidden error and how to fix it on your PC.

Why is ChatGPT not loading previous conversations?

What can I do if ChatGPT is unable to load conversations?

Before proceeding with any advanced troubleshooting steps, close and restart your browser or try another one, try restarting your modem/router or connecting to a different network to resolve network congestion, check the service provider’s status page.

1. Logout and log into ChatGPT

  1. Open the ChatGPT web application in Chrome.
  2. On the left pane, scroll to the bottom and click on your profile. Select Log out from the drop-down menu.
  3. After successfully logging out, you will be redirected to a login or homepage.
  4. Reload the ChatGPT web app, click the login button, and input your credentials.

Many users have confirmed that they resolved the ChatGPT not loading conversation issues after logging out and into their accounts.

Also, you can check our article about what to do if ChatGPT is not working on your device.

2. Clear your browser’s cache and cookies

  1. Launch Google Chrome on your PC, then click three dots in the top-right corner to open the Menu. Click on More tools, then Clear browsing data.
  2. Choose a time range for the data you want to clear, then click the All Time option to delete everything.
  3. Check the boxes for Cookies and other site data, and Cached images and files, then click Clear data.
  4. Restart the Chrome browser and check if ChatGPT can load conversations.

Clearing your browser caches and cookies will delete the old and corrupt data interfering with ChatGPT activities and resolve the problem.

Alternatively, check our article about fixing ChatGPT’s too many redirects error on your Windows PCs.

Likewise, we have a comprehensive guide on ChatGPT error code 1020 and some detailed steps for resolving it. And if you’re getting Error in Moderation on ChatGPT, this detailed procedure can help as well.

If you have further questions or suggestions regarding this guide, kindly drop them in the comments section.

More about the topics: ChatGPT Error