FIX: WHEA INTERNAL ERROR in Windows 10

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
Affiliate Disclosure
  • The whea internal error in Windows 10 is usually caused by a corrupted element in your system.
  • One option to solve this, could require performing some actions involving your drivers.
  • Your particular problem might need scanning a certain part of your PC, and our article will guide your every step.
  • An advanced tool could also make BSoD whea internal error disappear, so check all our recommendations.
windows stop code whea internal error
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Blue Screen of Death, also known as the whea internal error can be quite problematic for Windows 10 systems.

Therefore it’s important to fix them as soon as possible. This error isn’t that common, but since it can be so serious, today we’re going to show you have to fix it on Windows 10.


How can I fix BSoD error WHEA_INTERNAL_ERROR?

1. Run the BSOD Troubleshooter 

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select BSOD from the right pane and click Run the troubleshooter.WHEA INTERNAL ERROR Windows 10 error
  4. Wait for the process to finish.

If updating your drivers didn’t resolve the WHEA_INTERNAL_ERROR BSoD error, we’ll try with a troubleshooting tool.

Windows 10 features a handy built-in troubleshooter that can help you with various issues, including the BSOD errors.

2. Use a third-party BSoD fixer

An advanced professional tool can keep your PC in top shape by optimizing Registry, repairing virus damage, recovering damaged files, or offering real-time malware protection.

This software is based on a powerful technology that is able to fix Windows errors that cause various programs to crash and can also fix and prevent BSoD whea internal error.

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As soon as the fixing process is completed, your PC should work without problems, and you will not have to worry about BSoD errors or slow response times ever again.

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3. Run the SFC scan

  1. Right-click on the Start Menu button, and open Command Prompt (Admin).
  2. Enter the following code and press Enter: sfc/scannowWHEA INTERNAL ERROR Windows 10 error
  3. Wait until the process is done (it may take a while).
  4. If the solution is found, it will automatically be applied.
  5. Now, close the Command Prompt and restart your computer.

The next troubleshooting tool we’re going to try is the System File Checker. This tool scans your computer for potential issues, and resolves them automatically (if possible).

So, if the WHEA_INTERNAL_ERROR error is caused by a corrupt system file, the SFC scan will deal with it.

4. Update drivers automatically

Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically.

Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.

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5. Download the latest drivers

  1. Press Windows Key + X on your keyboard to open Power User Menu.
  2. Select Device Manager from the list.
    whea-internal-error-manager
  3. When Device Manager opens locate the device that you want to update, right click it, and choose Update Driver Software.
    whea-internal-error-update-driver-software
  4. Select Search automatically for updated driver software and wait for Windows 10 to download the appropriate driver for your device.
    whea-internal-error-driver-software
  5. Repeat these steps for all drivers that you want to update.

Although using Device Manager to update your drivers is fairly simple, you should know that Device Manager doesn’t always download the latest drivers.

If you want to ensure that you have the latest drivers installed, we advise you to download them manually.

To do that, simply visit your hardware manufacturer’s website and download the latest drivers for your device. Bear in mind that you might have to update all your drivers in order to fix this error.

Drivers are a major part of your operating system, especially because Windows 10 relies on them in order to communicate with all your hardware.

If certain drivers aren’t compatible with your operating system, or if they are just outdated or buggy, you’ll get a WHEA_INTERNAL_ERROR BSoD error and your system will crash.

6. Run DISM

6.1. Standard way

  1. Right-click Start and open Command Prompt (Admin).
  2. Paste the following command and press Enter:
    • DISM /Online /Cleanup-Image /RestoreHealth.WHEA INTERNAL ERROR Windows 10 error
  3. Wait until the scan is finished.
  4. Restart your computer and try updating again.

And the third troubleshooter we’re going to try here is DISM. This tool re-deploys the system image and resolves potential issues along the way.

So, it’s possible that running DISM will also resolve the WHEA_INTERNAL_ERROR error.

6.2. With the Windows installation media

  1. Insert your Windows installation media.
  2. Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
  3. In the command line, type the following commands and press Enter after each:
    • dism /online /cleanup-image /scanhealth
    • dism /online /cleanup-image /restorehealth
  4. Now, type the following command and press Enter:
    • DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  5. Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
  6. After the procedure is finished, restart your computer.

7. Check the hard drive

  1. Enter the Advanced Startup (Restart your computer while holding the Shift key).
  2. Choose Troubleshoot, then click Advanced Options.
  3. Select Command Prompt from the list of options.
  4. When Command Prompt appears, enter the following lines and press Enter after each line in order to run it:
    • bootrec.exe /rebuildbcd
    • bootrec.exe /fixmbr
    • bootrec.exe /fixboot
  5. Some users are also suggesting that you need to run additional chkdsk commands as well.
  6. To perform these commands, you need to know drive letters for all your hard drive partitions. In Command Prompt you should enter the following:
    • chkdsk /r c:WHEA INTERNAL ERROR Windows 10 error
    • chkdsk /r d:
  7. Restart your computer and check if the issue is resolved.

This is just our example, so keep in mind that you have to perform chkdsk command for every hard drive partition that you have.

BSoD errors can be caused by corrupted files on your hard drive, and in order to fix this issue, it’s advised to run chkdsk scan.

8. Install the latest Windows 10 updates

Blue Screen of Death errors are often caused by hardware or software issues, and if your operating system has problems with certain hardware or software.

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We strongly advise you to use Windows Update and download the latest Windows 10 updates.

New updates are released frequently, and many of these updates improve your security, but these updates also introduce many bug fixes related to both hardware and software.

Therefore it’s important that you download the latest updates in order to keep your PC safe, stable, and free from Windows stop code whea internal error.

9. Remove the problematic applications

  1. Press Windows Key + R, insert the code below, then press Enter or click OK: msconfig
    whea-internal-error-msconfig
  2. When System Configuration window opens, click on Selective startup and uncheck Load startup items.
    whea-internal-error-windows-configuration
  3. Go to Services tab. Check Hide all Microsoft services and click the Disable all button.
    whea-internal-error-configuration-services
  4. Click Apply and OK to save changes.
  5. Press Ctrl + Shift + Esc to open Task Manager.
    whea-internal-error-Task-manager-disable
  6. Go to Startup tab and right click each entry on the list and choose Disable from the menu.
  7. Once you disable all startup applications close Task Manager and restart your PC.

When your PC restarts, check if the BSoD, also known as the whea internal error boot loop error, appears again.

If the error doesn’t appear, it means that one of the disabled applications or services was causing it.

To find which application caused this error, repeat the same steps but this time try enabling services and applications one by one until you find the one that caused the problem.

Third-party applications can often cause Blue Screen of Death errors to appear, therefore it’s important that you locate and remove those applications.

Errors such as WHEA_INTERNAL_ERROR are often caused by antivirus programs, therefore we advise you to remove all antivirus programs except Windows Defender.

Bear in mind that uninstalling the antivirus might not fix this issue, therefore it’s advised that you use a dedicated removal tool to completely remove all files and registry entries associated with your antivirus software.

Most antivirus companies have these tools available for download, so be sure to download the one for your antivirus program.

10. Update your BIOS

Few users claim that they managed to fix WHEA_INTERNAL_ERROR BSoD error by updating their BIOS.

When you update BIOS you sometimes unlock new features of your motherboard, and you also allow it to work with different hardware.

Updating BIOS is a somewhat advanced feature, therefore we advise you to check your motherboard manual for detailed instructions.

Bear in mind that you can cause damage to your computer if you don’t update BIOS properly, therefore be extra cautious.

11. Check your hardware

BSoD errors are often caused by your hardware, therefore it’s always a good idea to check if your hardware is working properly.

Several users reported that this issue was fixed after replacing the motherboard, so be sure to check your motherboard first.

It’s worth mentioning that almost any hardware component can cause this error to appear, so we advise you to perform a thorough inspection of your hardware.

Learn more about BSoD errors

  • What is Whea internal error?

This type of error is known as the blue screen of death and it’s caused by a damaged element within the system. Find our more about it, in this great guide on how to fix WHEA INTERNAL ERROR in Windows 10.

  • Where are BSoD logs stored?

You can access these logs by using a high-quality dedicated tool. Check out all options you have in this article on how to located and read the BSoD log file.

  • How do I get rid of the blue screen on Windows 10?

In order to solve this annoying issue, you may need to update your system. See all the solutions in this step-by-step article on fixing blue screen of death in Windows 10.

The whea internal error in Windows 10 is usually caused by outdated BIOS or by your hardware, but you can easily fix it by using one of our solutions.

We’d like to hear more from you on this matter so drop us a comment in the dedicated section below.

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