Full Fix: WHEA INTERNAL ERROR error in Windows 10


Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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Blue Screen of Death errors such as WHEA_INTERNAL_ERROR can be quite problematic, therefore it’s important to fix them as soon as possible. This error isn’t that common, but since it can be so serious, today we’re going to show you have to fix it on Windows 10.

How to fix BSoD error WHEA_INTERNAL_ERROR

  1. Download the latest drivers
  2. Run the BSOD Troubleshooter 
  3. Run the SFC scan
  4. Run DISM
  5. Check the hard drive
  6. Install the latest Windows 10 updates
  7. Remove the problematic applications
  8. Update your BIOS
  9. Check your hardware

Steps to fix WHEA INTERNAL ERROR error

Solution 1 – Download the latest drivers

Drivers are a major part of your operating system, especially because Windows 10 relies on them in order to communicate with all your hardware. If certain drivers aren’t compatible with your operating system, or if they are just outdated or buggy, you’ll get a WHEA_INTERNAL_ERROR BSoD error and your system will crash.

To prevent this error from appearing, it’s important that you update your drivers, and you can do that simply by using the Device Manager:

  1. Press Windows Key + X on your keyboard to open Power User Menu. Select Device Manager from the list.
    whea-internal-error-manager
  2. When Device Manager opens locate the device that you want to update, right click it, and choose Update Driver Software.
    whea-internal-error-update-driver-software
  3. Select Search automatically for updated driver software and wait for Windows 10 to download the appropriate driver for your device.
    whea-internal-error-driver-software
  4. Repeat these steps for all drivers that you want to update.

Although using Device Manager to update your drivers is fairly simple, you should know that Device Manager doesn’t always download the latest drivers. If you want to ensure that you have the latest drivers installed, we advise you to download them manually. To do that, simply visit your hardware manufacturer’s website and download the latest drivers for your device. Bear in mind that you might have to update all your drivers in order to fix this error.

Update drivers automatically

Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically. Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.

Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.

Here is a quick guide on how to use it:

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    scanning proccess of Tweakbit driver updater
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    Automatically Update complete
    Not
    e: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Solution 2 – Run the BSOD Troubleshooter 

If updating your drivers didn’t resolve the WHEA_INTERNAL_ERROR BSoD error, we’ll try with a troubleshooting tool. Windows 10 features a handy built-in troubleshooter that can help you with various issues, including the BSOD errors. So, we can try it and see if we have any luck.

Here’s how to run Windows 10’s troubleshooter:

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select BSOD from the right pane and click Run the troubleshooter.WHEA INTERNAL ERROR Windows 10 error
  4. Wait for the process to finish.

Solution 3 – Run the SFC scan

The next troubleshooting tool we’re going to try is the System File Checker. This tool scans your computer for potential issues, and resolves them automatically (if possible). So, if the WHEA_INTERNAL_ERROR error is caused by a corrupt system file, the SFC scan will deal with it.

Here’s how to run the SFC scanner in Windows 10:

  1. Right-click on the Start Menu button, and open Command Prompt (Admin).
  2. Enter the following line and press Enter: sfc/scannowWHEA INTERNAL ERROR Windows 10 error
  3. Wait until the process is done (it may take a while).
  4. If the solution is found, it will automatically be applied.
  5. Now, close the Command Prompt and restart your computer.

Solution 4 – Run DISM

And the third troubleshooter we’re going to try here is DISM. This tool re-deploys the system image, and resolves potential issues along the way. So, it’s possible that running DISM will also resolve the WHEA_INTERNAL_ERROR error.

We’ll walk you through both standard and the procedure that utilizes the installation media below:

  • Standard way
  1. Right-click Start and open Command Prompt (Admin).
  2. Paste the following command and press Enter:
      • DISM /Online /Cleanup-Image /RestoreHealthWHEA INTERNAL ERROR Windows 10 error
  3. Wait until the scan is finished.
  4. Restart your computer and try updating again.
  • With the Windows installation media
  1. Insert your Windows installation media.
  2. Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
  3. In the command line, type the following commands and press Enter after each:
    • dism /online /cleanup-image /scanhealth
    • dism /online /cleanup-image /restorehealth
  4. Now, type the following command and press Enter:
    • DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  5. Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
  6. After the procedure is finished, restart your computer.