FIX: WHEA Uncorrectable error on Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Since hardware issues are the main cause of this error, frequently updating it can be a solution.
  • We've written plenty of other articles covering WHEA errors, and they contain fixes for each and every one of them.
  • As you can see Windows 10 errors caused by hardware incompatibilities.
  • Unfortunately, Blue Screen of Death errors are very common and destructive.
whea uncorrectable error fix
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The Whea Uncorrectable Error message that you get on Windows 10 on a blue screen can be caused by two things.

Either you have a hardware failure or you have problems with your Windows 10 drivers that are probably not compatible with your operating system.

In any case, you will basically not be able to use your desktop PC or laptop until you fix the issue.

What is whea uncorrectable error?

In a worst-case scenario, the error message Whea Uncorrectable Error you get on a blue screen while running Windows 10 could be caused by any number of hardware failures.

These include:

  • Hard drive not responding
  • Your RAM memory not responding
  • Your mainboard is not working correctly

A good case scenario would be that after updating your PC to Windows 10, some drivers on the machine won’t work as it should. But we will see how to check all of these in the tutorial below.

WHEA Uncorrectable Error variations

Whea Uncorrectable Error can be serious and many users reported the following errors as well:

  • Whea Uncorrectable Error windows 10 sysprep
    • According to users, sometimes this error can occur while using sysprep.
    • However, you should be able to fix the issue by using one of our solutions.
  • Whea Uncorrectable Error overclock
  • Whea Uncorrectable Error hal.dll, ntoskrnl exe
    • In some cases this error can be caused by certain files.
    • Many users reported that both hal.dll and ntoskrnl.exe can cause this error to appear.
  • Whea Uncorrectable Error overheat
    • Sometimes this error can appear due to overheating.
    • If your PC overheats, try cleaning it or check if your fan is working properly.
  • Whea Uncorrectable Error startup
    • Several users reported that this error message appears as soon as their PC starts
    • To fix this problem, you’ll need to use one of our solutions in Safe Mode.
  • Whea Uncorrectable Error BIOS update
    • Sometimes a BIOS update can cause this issue to appear
    • To fix the problem, you might have to go back to the older version of BIOS.

How do I fix WHEA Uncorrectable Errors?

1. Disable Overclock in BIOS

  1. Open Start Menu and go to Settings
    Whea_Uncorrectable_Error windows 10 sysprep
  2. Go to Update and Security, and then to Recovery tab
  3. Click on Restart now in Advanced startup and your computer will restart
    Whea_Uncorrectable_Error overclock
  4. On Advanced startup, go to Troubleshoot, then Advanced Options and then UEFI Firmware Settings
  5. Click Restart
  6. After the computer is restarted, it should open BIOS automatically, so go Advanced tab
  7. Naviateto Performance, and look for Overclocking
  8. Make sure overclocking is disabled
  9. Save changes to BIOS (by pressing F10 on your keyboard), and start your computer normally

The most common fix for this error is disabling overclock from your BIOS. Keep in mind that overclocking your PC can cause many issues including overheating, Blue Screen of Death, and other technical glitches.

So overclocking software may trigger Whea Uncorrectable Errors. You can disable or uninstall any overclocking software that you might have on your PC to fix this problem.

After disabling overclocking, you shouldn’t face this issue anymore, but if it’s still present, check out one of the following solutions.

2. Start Windows in Safe Mode and check for drivers

  1. Reboot or close the Windows 10 PC
  2. When the PC starts press F8 on the keyboard or another combination would be Shift + F8
  3. The Recovery Mode should start
  4. Select Safe Mode by following the instructions on the screen
  5. After the Computer boots up in Safe Mode, hover the mouse to the right side of the screen
  6. Click in the search box in the start menu
  7. Type in the search box Device Manager
    Whea Uncorrectable Error hal.dll
  8. After Device Manager is opened we need to update the drivers one by one.
    • This way we will see if one of our drivers has caused this error to appear.
  9. After updating the drivers we need to reboot the PC.
  10. See if you get the same error message

Updating drivers manually is very annoying and can permanently damage your PC (by downloading the wrong driver versions), so we recommend you to TweakBit’s Driver Updater tool (100% safe and tested by us) to do it automatically.

This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best-automatized solution.

Disclaimer: some functions of this tool are not free.

Check out our handy guide to update drivers like a real technician!

3. Check if there are any hardware issues

  1. Enter Safe mode as explained in the first tutorial
  2. Open the Start screen and type chkdsk
  3. Click (left click) on chkdsk
    Whea Uncorrectable Error overheat
  4. Start the chkdsk program and let it run.
    • If you get any stops along the way with errors it will probably be that your hard drive is not working properly.

Be efficient and reduce countdown time on CHKDSK by checking out our guide.

4. Run Windows Memory Diagnostics

  1. Press Start
  2. Type in the search box Windows Memory Diagnostic
  3. Click (left click) on Windows Memory Diagnostic
    Whea Uncorrectable Error startup
  4. Let the Windows Memory Diagnostic run
  5. If you get any stops along the way like in the hard drive check with errors then try to replace the memory

Learn everything there is to know about Windows Memory Diagnostics from our guide.

5. Uninstall the problematic Windows Updates

  1. Press Windows Key + I to open the Settings app
  2. Now go to Update & security section
    Whea Uncorrectable error BIOS update
  3. Click on Update history
    Whea_Uncorrectable_Error windows 10 sysprep
  4. Now click on Uninstall updates
    Whea_Uncorrectable_Error overclock
  5. A list of updates will now appear
  6. Double click on a specific update in order to remove it
    Whea Uncorrectable Error ntoskrnl exe

According to users, the Whea Uncorrectable Error can sometimes appear due to problematic Windows updates. If you noticed this error after a recent update, you might have to remove the update in order to fix this problem.

After removing the problematic updates, check if the issue still appears. If not, it might be a good idea to block problematic Windows updates from installing.

To do that simply download Show or hide updates troubleshooter and run it. Select the update you want to prevent from installing and the problem should be resolved.

6. Disable Turbo Boost feature in BIOS

Sometimes certain features in BIOS can cause Whea_Uncorrectable_Error to appear. Several users reported that disabling Turbo Boost in BIOS fixed the problem for them, so be sure to try that.

To see if your BIOS supports this feature and how to find it, we strongly advise you to check your motherboard manual. If you have Intel Turbo Boost installed on your PC, we advise you to remove it as well.

It’s worth mentioning that other settings can also cause this problem to appear, and to fix it you might have to reset BIOS to the default settings. After doing that, the problem should be resolved.

7. Disable additional audio devices

  1. Press Windows Key + S and enter sound
  2. Select Sound from the list of results
    Whea Uncorrectable Error overheat
  3. When Sound window opens, go to Playback tab
  4. Right-click each non-default audio device and choose Disable
  5. Repeat the same steps for all recording devices as well
  6. After doing that, click on Apply and OK to save changes
    Whea Uncorrectable Error startup

Some users are also recommending to disable additional audio devices from Device Manager. To do that, follow these steps:

  1. Press Windows Key + X to open Win + X menu and choose Device Manager
    Whea Uncorrectable error BIOS update
  2. Locate your audio devices and disable all devices except your default one
  3. To disable a device, simply right click it and choose Disable device from the menu
    Whea_Uncorrectable_Error windows 10 sysprep
  4. When the confirmation message appears click on Yes
    Whea_Uncorrectable_Error overclock

According to users, the Whea_Uncorrectable_Error message can appear due to your audio devices. To fix the problem, you need to find and disable additional audio output and input devices.

After disabling all non-default devices, the problem should be resolved.

These tutorials should help you along the way to determine what exactly is causing the blue screen error message you get. If it is a hardware problem it might also be from the graphics card, from the motherboard or a possible power supply failure.

In this case, we would suggest you go to your nearest tech support for PC’s shop and make them aware of the issues.

They will probably have there all the hardware parts needed for your PC to replace them and tell you what part is having issues.

Let us know which of the methods worked best for you by leaving us a message in the comments section below.

Frequently Asked Questions

  • The WHEA uncorrectable error is a BSoD error usually caused by a failing hard drive, a defective memory module, improperly seated CPU, or other hardware issues. But it also might just be a problem with incompatible drivers.

  • hardware error is a malfunction of a hardware component from a computer system. The hardware components have error detection mechanisms that can determine when there is a hardware error.

  • BCD stands for Boot Configuration Data and a BCD error usually occurs when the BCD is missing, corrupt, or altered.  Find solutions to fix Windows 10 boot errors, and check the curated list of Windows 10 boot repair software.


I was having this blue screen at least once a day on a new ryzen build and it wouldn’t ever create the dumps, just hanging on 0%. A few times I got a WHEA logger error 18 in the event manager when it didn’t blue screen. They were also totally unpredictable and no specific action could reliably trigger it, sometimes it would do it a few times in the span of minutes, and sometimes it could last all day without a problem. After a lot of troubleshooting over the next few weeks I noticed my 3.3v rail according to the monitoring was hovering about 3.05v which is below minimum ATX specifications. The 12v rail was still within spec. I had added a UV green extension cable to my 24 pin for modding purposes when I put it together, and after removing it, my voltage went back up to around 3.35v, which is right where it needed to be. Since then it has not happened again. (knock on wood) So add basic voltages to your checklist, especially if you have added any extra cabling. I suspect since 3.3v is for a lot of logic circuits like M.2 and sata controllers, that was the reason for not being able to create a crash dump because these circuits failed.

I have stope code

Takes me to setup menu after step 5 on the first solution I don’t go to a bios thing and there’s no option to get to it please help me

On solution 1 Computer doesn’t open up a bios thing it only opens up a setting menu so I can’t go any further with the steps please help

Would this work with win 10? i have recently gotten a brand new computer, and it has blue screened on be about 3 times now! all from the same thing, ill try the steps and see if anything changes

i have the same problem of repeated rebooting. In step 4 when I get to advanced options there is no choice for uefi firmware settings. there are 6 options, tho.

Hi, I upgraded my HP pavilion dv6 to windows 8.1. As suggesed by you, in the advanced startup, I am not getting the UEFI firmware setting option at all. Also I looked on the net and not able to find anywhere how to disable overclocking on my hp laptop. Please help.

the error happend to me once. I just restarted the pc and it worked. kept on restarting it several times and no error shows up.

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