The Windows 10 Mobile Anniversary Update is finally available for download, but many users who have already installed it on their phones would probably advise you to think twice before you press the upgrade button.
When Microsoft announced it had begun rolling out the Anniversary Update for Windows phones, users rushed to install and test out the update. Unfortunately, they were in for an unpleasant surprise: the Windows 10 Mobile AU has broken their phones. Many users are complaining they can’t launch any apps because their terminals always bring them back to the start screen.
Windows 10 Mobile Anniversary Update breaks many phones
Just updated my Lumia 640 and the phone has stopped working. Any app I try to open just brings me straight to the home screen. Can’t even make a phone call. Any answers please.
Users have also noticed their phones are running on a local account after installing the update, instead of their regular Microsoft accounts. This could probably explain why they can’t use their devices anymore. Moreover, those who have been able to get into the Settings menu found the menus are all in code.
Fortunately, according to users, a hard reset fixes this issue. However, if you’ve encountered this problem and decided to perform the hard reset, prepare to wait for a couple of hours for the process to complete.
Have you installed the Windows 10 Mobile Anniversary Update on your phone? Did you encounter any issues or is everything running smoothly on your terminal? Tell us more about your experience in the comment section below.
RELATED STORIES YOU NEED TO CHECK OUT:
- Older Windows Phone 8.1 Lumia handsets won’t get Windows 10 Mobile
- Microsoft changes the backup format for Windows 10 Mobile devices
- Edge extensions no longer coming to Windows 10 Mobile
- Snapchat app for Windows 10 Mobile is not coming