Fix: Stuck With Defaultuser0 User Account When Trying to Upgrade to Windows 10

By: Ivan Jenic
3 minute read

As you already know, most of Windows 7 and Windows 8 users have switched to Windows 10, however, sometimes there might be issues while switching to Windows 10. Some users report that their user account isn’t created, and that they are stuck with Defaultuser0 account, so let’s see if we can fix this somehow.

Users report that after installing Windows 10 they were asked to create account and set a password for it, which is a standard procedure when installing Windows 10. However, after setting username and password users got “Something went wrong” error and they had to reboot. After rebooting users got Defaultuser0 account locked with a password. As you can see, users are unable to enter Defaultuser0 account since it’s locked, and they can’t access Windows 10 at all, but worry not, there are few solutions that you can try.

What to do if You Get Stuck With Defaultuser0 User Account When Trying to Upgrade to Windows 10

Solution 1 – Enable hidden administrator account

First thing we’re going to try is enabling hidden administrator account in Windows. To do this you’ll need Windows 10 DVD or USB with Windows 10 setup, and here’s exactly what you need to do:

  1. Boot your computer using the Windows 10 DVD or USB.
  2. Select the correct time and keyboard type.
  3. Next click Repair your computer. It should be located in the lower left corner.
  4. On Choose an option screen select Troubleshoot.
  5. Click on Command Prompt.
  6. When Command Prompt opens enter the following line and press Enter to execute it:
    • net user administrator /active:yes
  7. Restart your computer.

After doing this you should have enabled the hidden administrator account. Now you can use administrator account to create new users accounts and delete Defaultuser0 account.

In addition, when you start Command Prompt you can create new account right from there by typing the following lines and hitting Enter after each line:

net user “Jack” xxyyzz /add – this will create new user called Jack with a password xxyyzz
net localgroup administrators “Jack” /add – this will make turn user Jack into administrator

Solution 2 – Perform Windows 10 custom install

If enabling a hidden administrator account didn’t solved the problem, you can try to perform a custom install of Windows 10. To do that, just follow these instructions:

For various PC problems, we recommend to use this tool.

This tool will repair most computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download ReimagePlus (100% safe download and endorsed by us).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues.

  1. To perform this you’ll need Windows 10 DVD or USB with Windows 10 setup. Just start the setup and follow the instructions.
  2. When you get to the Which type of installation window choose Custom install.
  3. Before using this option make sure that you backup your files.
  4. Now make sure to choose the right partition to install Windows 10, it’s usually the Primary partition. If you don’t format your hard drive, your documents and files will be saved, however all of your installed applications will be removed.
  5. Follow the instructions and wait for the installation to finish.

That would be all, I hope this article helped you with your problems with upgrading to Windows 10. If you have any comments, questions, or suggestions, just reach for the comment section below.

For various PC problems, we recommend to use this tool.

This tool will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download ReimagePlus (100% safe download).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues (requires upgrade).