0x00000078 BSOD Error: 5 Ways to Fix It

Get rid of the error with our expert solutions

by Kazim Ali Alvi
Kazim Ali Alvi
Kazim Ali Alvi
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows. And at times, unscrewing the device to take... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • 0x00000078 is a BSOD (Blue Screen of Death) error that crashes the OS.
  • The error usually arises due to driver issues or problems with the hardware.
  • To fix things, check the connections, update the BIOS, install the latest drivers, or remove recent Windows updates, amongst other solutions.
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When it comes to issues in Windows, BSOD errors are probably the most difficult to troubleshoot. Also known as the Stop Code errors, because each has a specific value, these crash Windows and lead to a blue screen. And of late, several users reported the 0x00000078 BSOD error.

The problem with the 0x00000078 Windows error is the dearth of reliable information and solutions on the web. And it’s also imperative to eliminate the underlying cause, given the trouble accompanying a BSOD. So, let’s find out the fixes that did the trick for others!

What is 0x00000078?

As per Microsoft’s official website, the PHASE0_EXCEPTION bug check is triggered when HAL (Hardware Abstraction Layer) is in action and users have the /break parameter without kernel debugging enabled. Simply put, it’s a BSOD encountered at boot and caused by malfunctioning hardware or driver issues.

Here are the primary reasons the 0x00000078 error appears in Windows:

  • Outdated or buggy drivers: The most common reason you will get the BSOD is when buggy or outdated drivers are installed. If the problem arises after a driver update, it’s likely that the new version contains a bug or is incompatible.
  • Problems with hardware: In many cases, it was hardware, usually the disk or RAM, that triggered the error. Though you can’t ignore the possibility of other devices being responsible.
  • Improper Windows installation: Missing critical Windows components or corrupt system files not just lead to performance issues but can also cause a blue screen error.
  • Issues with the settings: Since the 0x00000078 BSOD is generally encountered when you boot Windows, it could be the BIOS or boot settings to blame.

How do I fix the 0x00000078 blue screen error?

Tip icon Tip
For some of the solutions listed here, you need to access Windows, and if it throws the BSOD on boot, the best option is to boot in Safe Mode, preferably with networking, to get the latest drivers and download the required tools.

Before we move forward, try these quick solutions:

  • Restart the computer.
  • Check for available new versions and update the BIOS.
  • Remove overclocking, if any.
  • Disconnect any non-critical peripherals from the PC.

If none work, move to the fixes listed next.

1. Update the drivers

  1. Press Windows + R to open Run, type devmgmt.msc in the text field, and hit Enter.device manager
  2. Expand the relevant entry, right-click on the problematic device, and select Update driver.update drivers to fix 0x00000078
  3. Now, select Search automatically for drivers and wait for it to install.search automatically for drivers
  4. Restart the computer once done.

One of the quickest solutions when getting the 0x00000078 error is to update the drivers. When it comes to that, check updates for the graphics driver, one for the disk, and all other major devices.

In addition, we advise you to choose the smart method to update any OS drivers using automatic support from professional software.

It scans your PC entirely and detects outdated drivers which can be renewed with their official versions in one click.

Get DriverFix

2. Uninstall recent Windows updates

  1. Press Windows + I to open Settings, select Windows Update from the navigation pane, and click on Update history on the right. update history
  2. Now, scroll down to the bottom and click Uninstall updates.uninstall updates
  3. Click on Uninstall next to the recently installed update.uninstall to fix 0x00000078
  4. Again, click Uninstall in the confirmation prompt.uninstall
  5. Similarly, remove a few other recent updates.

In case the problem appears after updating the OS, uninstalling Windows updates should get things up and running when you get the 0x00000078 BSOD in Windows 11.

3. Run tests on the memory

For some users, the problem was linked to the RAM modules. In this case, your primary approach should be to run the built-in Windows Memory Diagnostic tool and allow it to identify and fix problems with the installed physical memory.

If that doesn’t work, use Memtest86+, a dedicated open-source memory testing tool that runs an extensive series of tests, locates any issues with the RAM, and eliminates them. It’s best to run the tool overnight to fix 0x00000078 in Windows 7.

4. Reset the BIOS

  1. Turn off the computer, then press the power button to turn it on, and hit the F1, F10, F12 or Del key to access the BIOS, depending on the system manufacturer.
  2. Now, locate the Default option or one that looks similar, and click on it.reset bios to fix 0x00000078
  3. Choose the appropriate option to confirm the change.confirm
  4. Finally, restart the computer and check whether the error has disappeared.

5. Reinstall Windows

When nothing else works, the only option to fix 0x00000078 is to reinstall Windows. We recommend creating a bootable USB drive, changing the boot configuration to load from it, and then running the setup to install Windows, instead of resetting the PC with the built-in option.

This is because a reset is not as effective as a reinstall. While doing so, you will lose the personal files and apps stored on the PC, so use a reliable backup tool or copy the important files to a USB drive.

And once you have fixed the BSOD, do not forget to check some quick tips to improve Windows 11 performance and make it faster.

For any queries or to share what worked for you, drop a comment below.

Still experiencing issues?


If the above suggestions have not solved your problem, your computer may experience more severe Windows troubles. We suggest choosing an all-in-one solution like Fortect to fix problems efficiently. After installation, just click the View&Fix button and then press Start Repair.

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