What to do if PUBG won’t start after update
PlayerUnknown’s Battlegrounds (PUBG) is an enthralling multiplayer shoot ’em up for Windows 10 and Xbox. However, some players have stated on forums that Battlegrounds doesn’t start for them after recent PUBG updates. PlayerUnknown’s Battlegrounds doesn’t start, but there is no error message pop up window that provides further clues. If Steam doesn’t launch PUBG for you either, these are a few resolutions that might get the game started.
FIX: PUBG won’t launch after update
- Verify the Steam Cache for PUBG
- Turn Off Antivirus Software
- Repair the Visual C++ Redistributable
- Close MSI Afterburner
- Adjust the DNS Server Settings
- Roll Back Windows 10
1. Verify the Steam Cache for PUBG
Verifying the game cache is one of the most regular resolutions for fixing Steam games that don’t launch. As such, you might as well give that resolution a shot for PUBG. This is how you can verify PUBG game files in Steam.
- First, open the Steam client software.
- Click Library to open a list of games.
- Right-click PlayerUnknown’s Battlegrounds and select Properties.
- Select the Local Files tab.
- Press the Verify Integrity of Game Files button to repair the game’s cache.
2. Turn Off Antivirus Software
Some PUBG players have stated that they’ve fixed Battlegrounds not launching by switching their antivirus utilities off. You can usually temporarily switch off most antivirus utilities. Right-click your anti-virus utility’s system tray icon and look for a disable or turn off option there. If you can’t find an option to disable an anti-virus program on its context menu, open the antivirus utility’s primary window and go through its settings.
3. Repair the Visual C++ Redistributable
- PUBG players have also confirmed that repairing the 2017 Visual C++ redistributable fixes Battlegrounds when it isn’t launching. You can do that by right-clicking PlayerUnknown’s Battlegrounds on Steam’s Library section and selecting Properties.
- Select the Local Files tab (which includes the Verify Integrity of Game Files option).
- Press the Browse Local Files button to open the PUBG Steam folder in File Explorer.
- Open the CommonRedist folder.
- Then open the vcredist folder and the 2017 subfolder.
- Double-click vc_redist.x64 to open the 2017 Visual C++ Redistributable window where you can select to either repair or install C++. Select to install or repair Visual C++.
4. Close MSI Afterburner
MSI Afterburner is a video card overclocking utility that some Steam users utilize for gaming. However, some Steam users have discovered that they can launch PUBG after closing MSI Afterburner. So if you have installed Afterburner, check that it isn’t running by right-clicking the taskbar and selecting Task Manager. If the Processes tab includes the MSI-overclocking utility, right-click Afterburner and select End Task.
5. Adjust the DNS Server Settings
Some PUBG players could not connect to the game’s server after recent updates. As such, Battlegrounds not starting can also be due to an outdated DNS directory. So adjusting your DNS settings to Google DNS might fix the issue. You can change your DNS settings as follows.
- Open the Control Panel by pressing the Windows key + R keyboard shortcut and entering ‘Control Panel’ in Run.
- Click Network and Sharing Center to open the options in the image below.
- Click Change adapter settings to open the network connections.
- Right-click your net connection and select Properties to open the Networking tab shown in the snapshot directly below.
- Double-click Internet Protocol Version 4 (TCP/IPv4) to open the window in the image below.
- Select the Use the following DNS servers radio button.
- Enter 8888 in the Preferred DNS server box.
- Input 8844 in the Alternative DNS server box.
- Click the OK button to close the window.
6. Roll Back Windows 10
As PUBG doesn’t start for some Steam users after a recent update, rolling Windows 10 back to a system restore point might also fix the issue. System Restore undoes software updates after a selected a restore point. You can select to restore Windows 10 to a restore point that predates a few PUBG updates. So you can restore Windows to a time when Battlegrounds ran just fine.
- Open Run, enter ‘rstrui’ and click OK to open System Restore.
- If you can select a Choose a different restore point option, select that option and click Next.
- Select Show more restore points to fully expand your choice of restore points.
- Select to restore Windows to a date that predates recent PUBG updates (this page provides further Battleground patch details).
- Press the Scan for affected programs button to open a window that lists programs and software updates that get removed for a system restore point.
- Then click the Next and Finish buttons to restart and roll back Windows 10.
Those are a few of the resolutions that might kick-start PUBG so you can launch the game once again. For further PUBG fixes, check out this post that provides resolutions for numerous Battlegrounds bugs. This WR article also includes some more general fixes for Steam games that don’t launch.
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