Windows Store app download stuck? Here’s how to fix it in 7 steps
The Windows Store, just as everything ‘Windows 10’, occasionally oscillates between fluent workflow and a sudden problems that reduces system usability and makes you want to cry. The Windows Store bug we’re referring to today causes apps to get stuck while downloading from the Windows Store.
Namely, it seems that the issue affects all apps and that it was resolved with updates but it’s still present with isolated users. Nonetheless, if you’re in that group, make sure to check enlisted solutions and address the issue.
How to fix Windows Store app download stuck on Windows 10
- Run the Windows Troubleshooter
- Reset Store’s cache
- Sign out/ Sign in with the Microsoft account
- Check time, date and region settings
- Re-register the Windows Store
- Run SFC scan
- Restart Windows update
Solution 1 – Run the Windows Troubleshooter
When Windows internal issues occur, the first advised step is to turn to Windows Troubleshooting tools. Since Windows Store is an essential and unremovable part of Windows 10, the specialized troubleshooting tool should help you in resolving this problem. Once you run the troubleshooter, it should restart related services, resolve the app stuck, and you’ll be able to continue with downloading.
If you’re not sure how to do it, make sure to follow the instructions below:
- Press Windows key + I to open Settings.
- Open Update & security.
- Choose Troubleshoot from the left pane.
- Scroll to the bottom and highlight Windows Store Apps Troubleshooter.
- Click on the ”Run this troubleshooter” and follow the further instructions.
Once the pre-installed troubleshooting tool finishes scanning, your pending downloads should proceed with downloading. On the other hand, if you’re still stuck, make sure to continue with the steps below.
Solution 2 – Reset Store’s cache
As you might know, the Windows Store is quite similar to other third-party apps in Windows 10 platform. One of the main differences is that you can’t reinstall or repair the Windows Store like other apps. Nonetheless, for the sake of troubleshooting possible issues, Microsoft developers implemented one command that enables you to restart the Windows Store and clean its cache.
By doing so, you’ll, hopefully, resolve the issue at hand. If you’re not sure how to run this tool in the elevated Command Prompt line, follow the steps below:
- In the Windows Search bar, type CMD.
- Right-click on Command Prompt and choose to Run as administrator.
- In the command line, type the following command and press Enter:
- The procedure is swift and you can immediately close Command Prompt and start the Windows Store again.
As a quick reminder, if you don’t clean your Store cache regularly, Windows Store won’t open smoothly. If you can’t open the Windows Store, check this troubleshooting guide to fix the problem.
Solution 3 – Sign out/ Sign in with Microsoft account
Some users stated that the problem with forever-pending apps in the Windows Store ended after they signed out and then signed in again with their Microsoft account. Is it a bug or something else, we can’t be sure. However, it’s an obvious workaround, so make sure to give it a try.
Follow the instructions below to log out and sign in again in the Windows Store:
- Open the Windows Store.
- Click on your Profile icon in the upper right corner.
- Click again on the active account and choose Sign Out.
- Close the Windows Store and start it again.
- Click on the blank icon and select Sign In.
- Enter your credentials and look for improvements.
Solution 4 – Check time, date and region settings
Time, date and region are frequently overlooked, even though they play an important role in the Windows Store Your task here is t0 make sure that:
- Time and Date are properly set.
- Your country and region are set to ”United States”.
In order to confirm both, follow the instructions below and we’ll be golden:
- Press Windows key + I to summon the Settings app.
- Open Time & language section.
- Select Date & time from the left pane.
- Enable the ‘Set time automatically‘ feature.
- Enable the ‘Select time zone automatically‘ feature.
- Now, choose Region & language from the same pane.
- Change Country or region to ‘United States’.
- Close Settings and look for changes in the Store.
Solution 5 – Re-register the Windows Store
The reregistration of the Windows Store is analog to reinstallation of any third-party app. With this procedure, you’ll be able to start from a scratch, and this time, hopefully without download issues. Additionally, re-registering won’t affect installed apps or their individual settings, so you won’t need to worry about that.
Follow the instructions below to re-register the Windows Store with PowerShell:
- Right-click on the Start button and open PowerShell (Admin).
- In the command line, copy-paste (or type) the following command and press Enter:
- Restart your computer and look for changes in the Windows Store.
We reckon that this is the final solution in regards to the Windows Store and your problem with download stuck should be long gone. However, sometimes the problem is hidden in the bigger picture, or in this case – in a system error. For that reason, make sure to check final two steps and address the issue with either system file corruption or Windows Update services.
Solution 6 – Run SFC scan
When it comes to system errors troubleshooting, the best-suited tool for the job is System File Checker. There is a dozen of different reasons why a particular system file gets corrupted. And dozen more negative effects corrupted or incomplete system file can have on the system behavior.
Luckily, SFC is a built-in tool that runs via elevated Command Prompt and you can employ it by following the steps below:
- In the Search bar, type CMD, right-click on Command Prompt and Run it as administrator.
- Type the following command in the command line and press Enter:
- sfc /scannow
- The SFC utility tool will scan for system errors and resolve them accordingly.
Solution 7 – Restart Windows update services
Finally, if none of the previously recommended solutions got you going, there’s still one final solution. This is a usual workaround used in Windows Update issues. Since this problem might as well be closely related to updating features, it should help you address the downloading problem, too.
Follow the instructions below and you should be able to resolve your problem:
- Type services.msc in the Search Bar and open Services.
- Navigate to the Windows Update service, right-click on it and click Stop.
- Now, navigate to C:Windows and locate SoftwareDistribution folder.
- Right-click on it and rename it to SoftwareDistributionOLD or any other name.
- Now, get back to Services and start the Windows Update service again.
- Get back to the Store and look for changes.
That should do it. We certainly hope this article was informative and helpful read. In addition, if you have questions or suggestions, make sure to tell us in the comments section below.
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