KB4464330 causes BSOD errors, deletes audio drivers, and more

by Madalina Dinita
Madalina Dinita
Madalina Dinita
Windows & Software Expert
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies... read more
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KB4464330 issues and bugs

The very first Windows 10 October 2018 Update patch is here. Microsoft rolled out cumulative update KB4464330 for Windows 10 v1809 on Patch Tuesday, adding a series of security improvements to the new OS.

However, not all Windows 10 version 1809 users are satisfied with the update — quite on the contrary. Update KB4464330 also brings issues of its own, and some of these problems are quite severe.

KB4464330 reported bugs

KB4464330 won’t install

Many users haven’t been able to install this patch due to error 0x80070020.

i’m trying to install “2018-10 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4464330)” update, but it keeps failing with error code “Error 0x80070020”, i’m currently running the Oct 2018 update (1809 OS build 17763.1) it already failed 4 times, please any help?

The good news is that we may have the solution to your problem. In this 7-step guide, we listed the best methods to use in order to get rid of this error code for good.

Blue Screen of Death issues

Many users complained about getting BSOD errors after installing this patch. Apparently, the only solution to fix this problem was to use a System Restore point. Judging by the user reports, it seems that this issue mostly occurs on HP computers.

This update has hit several computers in our organization and it’s causing them to all blue screen and prompts the user to perform a Windows repair. Performing a system restore from the day before seems to fix it for now.

Intel HD Audio Device Driver disappears

If audio won’t work on your computer after installing KB4464330, don’t worry, you’re not the only. Other users encountered this bug as well.

Last night I installed the Cumulative Update KB4464330 on to my HP laptop which is running Windows 10 Version 1809. The install went fine and the laptop came back up. However, when it came back up it had removed/deleted the Intel High Definition Audio device driver […] I currently have NO sound and the system tray says ‘No Audio Output Device Is Installed’.

In this case, try to manually download the audio driver from Intel’s website. If this solution doesn’t work, check out these troubleshooting guides for additional information:

OneDrive online is unavailable

Some users can’t access their OneDrive and SharePoint accounts due to an error message indicating their accounts are being set up.

After the latest Windows update KB4464330 I cant access OneDrive online. This is an account that I have used daily, so I see no reason why OneDrive and SharePoint are are still being “set up.” I have nearly everything set as a placeholder so this is worrying

Here are some possible fixes for this issue:

Fingerprint reader won’t work

Other users complained about fingerprint reader issues. More specifically, the device fails to read fingerprints and uninstalling the driver doesn’t fix the problem. Fortunately, Microsoft’s support agents officially acknowledged the issue and confirmed the company’s engineers are working on a fix.

These are some of the most frequent KB4464330 problems reported by users. Have you encountered any of them? How did you solve them? Let us know in the comments below.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.